Other/i Am Not Sure Related Problems of the 2024 Toyota Highlander

Other/i Am Not Sure problem

I am submitting a formal complaint regarding a safety defect in my evenflo revolve 360 car seat. The white foam headrest component has completely detached due to what appears to be a failure in the original adhesive. This issue occurred despite proper use and adherence to all manufacturer guidelines. This component is part of the headrest system and plays a role in impact protection. Its detachment raises serious concerns about the structural integrity and crash performance of the seat. As a result, I no longer feel it is safe to transport my child in this car seat. I want to be clear that I am not comfortable attempting any at-home repair, including gluing the foam back into place, as modifications may compromise the seat’s compliance with federal safety standards and manufacturer specifications.