One problem related to hatchback/liftgate lock has been reported for the 2024 Toyota Highlander. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2024 Toyota Highlander based on all problems reported for the 2024 Highlander.
The contact owns a 2024 Toyota Highlander. The contact stated that while placing groceries in the trunk, the lift gate came down on her head. While in the trunk, the lift gate came down, and her cousin was able to stop the liftgate from closing on the contact. There were no warning lights illuminated. The contact had a continuous headache and dizziness, and it was determined that she had a concussion when medical attention was provided at the emergency room. The vehicle was taken to a local dealer, who was unable to duplicate the failure, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline. The failure mileage was unknown.