Back Over Prevention Problems of Toyota Highlander

The contact owns a 2024 Toyota Highlander. The contact stated that while driving at unknown speeds, the instrument cluster was blinking. The contact expressed that she was concerned that the vehicle was unsafe to drive. The contact received the recall notices of NHTSA campaign numbers: 25v744000 (back over prevention) and 25v595000 (electrical system); however, the part to do the recall repair of NHTSA campaign number: 25v595000 (electrical system) was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 13,357.

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The contact owns a 2022 Toyota Highlander. The contact stated that while in reverse(r), the backup camera would intermittently fail to operate as the screen would appear blank. The contact also stated that the warning chime would fail to alert the driver to people or objects in the vicinity of the vehicle while reversing. The dealer was notified of the failure, and the contact was given an estimate for a diagnostic. After negotiating with the dealer, they agreed to reset the vehicle's sensors; however, the failure persisted. The manufacturer was notified of the failure, and the contact was informed that the backup camera was not covered under the warranty. The contact then stated that while backing out of a parking space, the back up system failed to alert her of her proximity to another parked vehicle; as a result, the contact crashed into a parked vehicle. The air bags did not deploy, no injuries were reported, and a police report was not filed. The vehicle was not repaired. The failure mileage was approximately 20,000.

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