Front Suspension Wheel Bearing Problems of Toyota Highlander

The contact owns a 2017 Toyota Highlander. Upon purchase of the vehicle, the contact stated that an abnormal, clicking noise would emit from the front, passenger tire without warning. The vehicle was taken to a dealer and was informed that the wheel bearings needed to be replaced. The vehicle was then taken to the dealer where it was purchased, norm reeves Honda superstore huntington beach(19131 beach blvd, huntington beach, CA 92648), and was informed that they could not find any fault with the vehicle. The contact also stated that the vehicle stalled as she attempted to make a u-turn, an unknown warning message appeared on the instrument panel. Upon investigation, the contact linked the failure to NHTSA campaign number: 20v682000(fuel system, gasoline). The vehicle was taken back to the dealer where it was purchased; however, they could not replicate the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 67,500.

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Brought vehicle to dealer vehicle was purchased from for a oil change and tire rotation. Immediately after the vehicle service we discovered a "noise" from the rear of the vehicle. We returned the vehicle to the dealer to discover that they believe that the rear wheel bearings have failed for some reason.

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The rear wheel bearings on our 2005 Toyota Highlander failed at 94,000 miles. We heard strange noises from the rear end and asked our mechanic to check. He indicated that the right rear tire was "cupped" and suggested replacement. Since it was time for new tires anyway, we did that but the noise continued. Upon returning to the mechanic he dug further and reported that both rear wheel bearings were worn, the left (to the point of being dangerous) more than the right, to the point that they needed to be replaced. We went to the Toyota dealer from who we purchased the car and their service department confirmed the diagnosis and we arranged for the needed repairs. When we asked the dealer and Toyota directly whether this was problem they had seen before they indicated it was just wear and tear and basically, our hard luck.

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