Toyota Highlander owners have reported 46 unknown or other related problems since 1996. Table 1 shows the 1 most common unknown or other problems. The number one most common problem is related to the vehicle's unknown or other (46 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Unknown Or Other problems |
I was travelling 50 -60 miles per hour on the new jersey garden state parkway. While driving all of a sudden a huge vibration occured through out the vehicle. While it vibrated a loud noise occured. It was so loud my dog began to bark and my ears could not take the noise of the vehicle. I tried to brake and the noise continued as well as the vibration. I contnued to try and get in the right lane however the noise and vibration continued. The vibration felt like when you go accross speed bumps that gives a rumble sound. The road was smooth and there were no speed bumps however it felt as if I was going over speed bumps. On 10/25/12 I took the vehicle to Toyota of hackensack NJ where the vehicle was purchased on. I informed the service guy about the situation. They did a multi-point inspection and nothing came up. They test drove the vehicle in city limits and nothing came up. I then informed them that the vibration does not occur until you are on the highway. The technician then test drove with me in the vehicle. The vibration did not occur. This specific vibration and noise has only occured twice since I purchased the vehicle. I purchased the vehicle over a month ago due to a faulty 2005 kia sorento crankshaft bolt design. If it happens again I will file another complaint.
My name is lorenzo e johnson. I own a 2010 Highlander, as of today 5/16/12 the mileage 32,800. The reason for this letter, the left portion of my windshield is coming loose or the left passenger window is dysfunctional. This is the original Toyota Highlander windshield and passenger window. First, I noticed the sound of glass if it was loose, driving my daily route on i95 fredericksburg virginia to quantico base virginia. This portion of i95 is smoother, than most state roads. The glass sound is not a continuous sound, cause to roads different. In fact, the glass sound occurs only when it an dry day. I notice the road noise has increased. When it rains, I can not heard the glass sound, due to rain on the vehicle. I drive this Highlander daily to and from work. The local dealership will take a 3 minute ride and hear nothing, than I am forced to another dealership for service. Many years ago, I had the same problem with another vehicle, the internal and liner has to replaced. Has anyone else experienced this problem?.
The sun visor on the passenger side will not stay up. It just keeps coming down and this can be dangerous while driving. I've had 5 different Toyotas and never had this problem before.
I purchase my car from carmax on November 20, 2010. Approximately fourteen months after the purchase of this vehicle, I began having trouble with the rear liftgate door not completely closing properly. I took my car back to the dealer on to have this corrected but to date, the dealer has been unable to do so. Thus far, my trucks’ automatic liftgate door has been inoperable for over 120 days and the dealer ship has reviewed the issue, took pictures of the affected area and filed a report to Toyota headquarters. The service manager at the dealership also advised me to contact a customer service representative and file a complaint. On June 15, 2012, I called your customer service department and spoke with a toyata customer service representative. The representative stated that he submitted my complaint (case # 1206150405) and that Toyota is aware of the issue and is working on a fix for the problem and as soon as they were able to determine the fix, they would contact me. It has been over 2 months since I last spoke with someone from your company and I haven’t received any resolution. Attached are copies of the repair order that document the dealership’s attempt to repair my car.
On November 14, 2011, I was parking my Toyota Highlander in a very familiar parking space and suddenly my car took on a life of its own and accelerated, veered left, jumped low sidewalk car barrier, jumped curb, and hit a decorative pole; brakes could not stop car. It went from gently entering a parking spot which I have often used to full throttle speed. The car did not accelerate straight forward it veered to left.
The driver sun visor will not stay up and falls down obstructing my view while driving. While doing research on the internet there seems to be a large number of complaints of this same default of Toyota Highlanders sun visors falling downing and not remaining seated in the upright position. There is not any garage door openers or any other devices on the visor to cause extra heaviness that would lead to the failing of the visor. I have to put tape on the visor to provide myself with an unobstructed view to safely drive.
On 11/9/2011, while driving on interstate 80 near auburn, CA. , the rear window on my 2005 Toyota Highlander spontaneously exploded/shattered. I took it to a totyota dealer/bodyshop where they replaced the tempered glass at my expense ($468). They claimed they had never seen anything like it. Two weeks later on 11/28/2011, while driving on interstate 80 near rocklin, CA. , the right rear passenger door window spontaneously exploded/shattered sending chards of glass into the vehicle and out. The car is getting repaired at my expense ($408). Toyota claims they know nothing about this type of problem. This is a safety hazard worthy of investigation. During the second incident, a passenger would have been severely injured had they been sitting next to the exploding glass. If the window had been the driver-side window, it would have caused a serious crash. As it was, the car behind me had to take evasive measures to avoid the flying glass. The fact that there has been 2 incidents within two weeks involving 2 separate oem glass suggests a possible defect.
My husband and I were driving down the highway and we heard a loud crashing sound. We were not by a construction site nor an overpass. The weather conditions were dry, sunny and 77 degrees. It was not the tire because the car did not shake and no indicators on the dash lit up. I pulled over and upon inspection of the vehicle, there was a large gaping hole in the center of my closed sunroof! fortunately the inside visor was closed. We slowly took secondary roads home while listening to gravel sounding glass above us. Now, my dilemma is getting Toyota to own this defect. This is not an insurance issue. This is a vehicle defect.
Toyota or the dealer has failed to remedy the defect (accelerator pedai) within a reasonable time for my 2006 Highlander.
2003 Toyota Highlander dirver's side sun visor droops and will not stay up. Blocks vision and is a safety hazard. Systemic problem on all Highlanders. Hs been a problem on my car since about 2007. Replacement cost of $750 is ridiculous and prohibitory.
Passenger and driver sun visors fall down while driving posing a safety hazard. Had the visors replaced April 2006, three years later, having the same problem.
Sun visor on my 2002 Toyota Highlander will frequently fall down without warning. This results in my view of the road being unexpectedly hindered. This could easily result in an accident. This happens frequently - I. E. Almost every time I drive more than 3 miles.
On Friday, April 22, 2011, we were traversing I-55 north of grenada, mississippi. I was using cruise control traveling at 73 mph when, without any warning of anything wrong, we heard a loud noise like the whirring of helicopter blades overhead. I turned off the cruise control to let the car slow down because I didn't know what was happening; as my wife slid open the sun roof cover to look overhead. As we slowed down, the driver's side rear tire tread hit my side of the car and passed us up going down the interstate. I then felt the drag on the steering as I pulled off onto the shoulder of the highway and applied the brakes stopping the car. Prior to the helicopter sound, I never had any pulling or steering problems that could have been caused by a tire running on low tire pressure. I also never received a low tire alarm from my tire pressure alarm system. As an addition, I'll add that my five tires are inflated with nitrogen for better tire wear and life. I went to alexander Toyota in franklin, TN to purchase a new tire so I'd have a spare. I picked up the damaged tire off the interstate shoulder and my car insurance company know has the entire failed tire to examine. The failure was a bridgestone; model "dueler hl-400"; dot: ob7c.
2004 Toyota Highlander. . . . . . Driver sun visor does not stay up. Blocks vision. Toyota will not fix at their expense. Research shows that there are numerous complaints of the same nature. This is a design flaw and Toyota needs to step up.
2008 Toyota Highlander: there is a faulty wiring harness for the airbig deployment. It has been fixed but it occurs again and then have to get it fix again. Due to faulty a wiring harness that could fail and prevent airbag deployment, it is dangerous for me, my kids, or anyone that owns or drives a 2008 Toyota Highlander.
Right passenger window automatically rolled all the way down and the electronic controls for the window failed to work. We were unable to close the window. This occurred during a wind and rain storm resulting in rain getting in the car and a serious safety issue for passengers in the car. Luckily, the car was not moving at the time of the occurence. A mechanic determined there was a complete failure of the window regulator motor and replaced it.
Front windshield sealer bead not adhered to the glass. Toyota tacoma.
I had an accident when I was driving my Toyota 2006 Highlander because of uninteneded acceleration.
Driver backed out of an end parking space (nose in, curb in front and on right). Driver felt wheel (right side) go over curb (turned too quickly). Driver stopped, shifted to drive (forward) to get off the curb. When driver touched accelerator, the vehicle shot forward (seemed like 50 mph). Left front of the Highlander creased the two side doors of the minivan parked adjacent on the left. The left front of the Highlander sustained grille damage, left fender, headlight and running light, driver door and left mirror. Fender pushed back prevented driver door from being opened. Air bags did not deploy. The Highlander was purchased 1/4/2010. The accelerator recall was performed by the dealer in March 2010.
Funny how Toyota says "Toyota will notify owners . . . . . . " but yet I have not received any kind of correspondence. This is in regards to the labels recall.
On 6/9/2010 asked dealer to ck. Vehicle b/c air vents were throwing out white substance. Dealer said the cabin filter was contaminated and replaced at 27,180 miles. On 12/9/2010 31,109 miles returned to dealer with same complaint white substance through vents. Same response, cabin filter. I said how could filter be the problem after just 3929 miles, 6 mo service. Dealer checked with Toyota no record of issues here. We also own a 2007 Lexus and had the same problem. On 1/14/2011 Lexus service replaced the evaporater core with updated part as per TSB 0032-28. Lexus said Toyota dealer should do the same. Toyota dealer has refused to replace. My concern, warranty expires in March 2011 and still having the problem. Cannot continue to replace costly cabin filter. What should I do to get the repair completed?.
On may 22, 2010 my Toyota Highlander sudden accelerated. I was at a full stop (red light) on 14th street at the intersection of castro heading west uphill. My foot was on the brake when my truck suddenly accelerated. The truck jerked forward even though my foot was on the brake. I reported it to san francisco Toyota service representative when I brought in my truck for the recall service on may 29, 2010. They completed the recall as required, but he dismissed my comment about the above incident. I believe the real issue is the electronic or software programming of vehicle controls and wish to have this documented if a more serious problem occurs.
The driver's side sun visor does not stay in place. At first occurrence, the visor would slowly droop down with normal vibrations in the car and required repeated taping of the visor back into place with the driver's hand (a distraction and hazard as is). As time went on the visor loosened completely and does not stay up at all. This is very dangerous and distracting as it blocks full vision out of the windshield by the driver. This seems to be a defect of the visor itself by the manufacturer as it seems as if the visor is too heavy to stay in the upright position. This seems to be a common issue among this make and model and seems as if there should have been a recall regarding this issue long ago.
My complaint centers around the throttle position sensor on the Toyota Highlander. This problem has become more apparent within the last year on the 2003 model that my wife and I own.
2005 Toyota Highlander. Consumer would like to receive recall information.
2006 hybrid Highlander reported and went to mediation with nothing done. Car has lots of issues, it jumps forward when stopping about 3 feet on occasion, it will go dead for no reason, the gps fails and puts you in PA when in va, and electrical and mechanical nightmare, had written testimonials but they ignored it saying all tests were fine and it started when the car was only about 3-5 months old. I went on htn meds because of this and am afraid to drive car and had to buy another for my kids to drive as it is not safe. There are website with lots of others with the same issues being told all along that noone else reported it but they all did. . . Please help!!.
Drivers side sun visor fall down into drivers view without warning, blocking the drivers view and creating a serious safety issue. The drivers visor will not stay in place on my 2002 Toyota Highlander. There is no visible defect with the visor and no damage to the vehicle that caused this problem to start. . Read more...
Dealer (green's Toyota, lexington, kentucky) making recall repairs on my 2004 Toyota Highlander (recall # 06v253000) failed to comply with requirements of NHTSA recall, by replacing defective retaining clips with velcro. No replacement clips were used.
Vehicle has original headlights that were in it when I bought the car. The bulbs are burning the lens over the lights. I "do not" drive with the high beams on as the dealership tried to insinuate. No dumbass drives with the high beams on all the time. Toyota claims bulbs are an exclusion on the warranty. This is a factory defect and should be a recall item. They want to charge the purchaser to replace the bulbs which show evidence of of defect as well as the lens cover. I would like to see Toyota or the manufacturer of the bulb replace these items at no cost to the purchaser. Even if they don't replace the lens cover at least replace the bulb with the proper bulb. Car has always jerked from the time I purchased it. I thought it was the transmission but Toyota claims they didn't detect anything when I took it in for service for this issue.
Product brand/model: garmin / street pilot i5 (navigation/gps): there is a single but serious safety issue. My i5 loses suction from the windshield daily without warning and/or consistent conditions (I. E. Hot/cold/wet/dry/moving/still). There is no damage to the rubber suction cup and my car is new (2005 Highlander) and clean. I told a neighbor about it (he is an engineer) he said the devises suction cup is too small relative to it's weight and thus gravity and leverage over power the vacuum of the suction over time (I. E. The suction cup is to small relative to the weight it must hold up). This creates a very dangerous traffic safety issue as the unit has fallen onto my lap several times in the midst of driving my car and can be a potentially dangerous distraction (it could just as easily fallen on the floor under my breaks as well). I have contacted the company through out their web site but have not received a response to date. The bigger issue is that I am sure thousands of people have this and prior models (i1 to i4) which will all have the same safety issue (why wait for a series of accidents to take action) help!.
- the contact stated that 2006 Toyota Highlander lost power when he used the vehicle for towing. Weather conditions varied, road conditions were primarily icy, gravel, and dirt. The only way he could get the vehicle to move was by un-hitching the trailer. The dealer told the contact that this was the way the vehicle was designed, and it will lose power to protect the vehicle if the load was too heavy. The vehicle lost power at 3,500 miles and at 17,500 miles. There were no warning signs before or after power loss. The vehicle started up and drove normally once the trailer was unhitched. Ak the consumer was told the problem could not be duplicated, the vehicle was performing as it was designed to do. Updated 01/29/07.
The driver's sunvisor does not work. It won't stay in position or even up. The visor just falls down all the time, blocking the driver's view. There are complaints about the same issue with no solutions all over the internet. I tried talking to Toyota - they just told me to buy a new $700 visor. But I have known others with this same year/model/make (2002 Toyota Highlander) of car and even after replaceing the visor, they have the same issue.
Both sun visors on my 2002 Toyota Highlander have come loose due to a manufacturing defect. They will fall while driving and obscure the driver's vision, creating a safety issue. Nothing has been done to correct this problem.
My daughter leased a 2005 4 cylinder, fwd Toyota Highlander in February 2005, and has put on about 5,000 miles. The car was leased in louisville, ky. A few days ago she was driving on the highway at about 65mph, and noticed that the gas peddle was stuck, and would not come up so as to reduce the speed. The first time this happened, she managed to reach down and pull the peddle assembly up, and deceleration occurred. The next day this situation repeated 2 more times, the last time being on the way to the dealer to have the vehicle "repaired" under warranty. The dealer fixed the assembly, and stated the assembly had come loose. While the repair seems to have been successful to date, and the dealer was very cooperative, I thought you folks should know about this "defect" and be alert to the possibility of more such failures. While my daughter was too shy or reticent to contact you, I thought it's ineveryone's best interest to avoid possible future fatalities. Not everyone is as athletic or calm as my daughter in this type of situation. Thank you for your attention to this matter.
The contact owns a 2002 Toyota Highlander. The vehicle had 49,000 miles on it when he purchased it. Recently he received a letter from the motor vehicle division which stated that the mileage on the vehicle was incorrect. The previous owner had 84,000 miles on it. The previous owner of the vehicle was a leasing company. The motor vehicle division told the contact to fill out a form and they will correct the mileage. The contact was unhappy because he purchased this vehicle thinking he had 49,000 miles not 84,000 miles. The previous owner had purchased the vehicle on 1-22-05 , and the odometer read 84,045 miles. The contact purchased it on 2-19-05 and the odometer showed 49,345 miles.
After only having my new 2002 Toyota Highlander for approx. 8 months, the accelerator in the car stuck and I ended up running into a car. I complained to Toyota and had the dealer look at the car numerous times, but they kept telling me there was nothing wrong. Well 8 years later and they still haven't recalled my car, even though they have other years.
When you open the rear passenger window(s) there is severe, loud and painful-to-the-ear turbulence inside the vehicle at any speed. It can be somewhat, but not totally, alleviated by opening other vehicle windows. If you persist with the rear windows down at speed, it feels like you are physically damaging your ears.
1) vibration with one or more windows down. 2) front end pulling to one side while driving at highway speed. Taken to two different dealerships on several occassions for servicing. Told at the dealership of purchase nothing was wrong. They refused to drive it on the freeway at freeway speed to determine if there was a problem. Because the service manager only drove the vehicle on city streets, pulling did not occur. Second dealership drove vehicle on freeway and determined there was no problem, steering, alignment, tires and balance are all ok. Drove vehicle home from second dealership, experienced the exact same problem of pulling. I must hold the steering wheel tight otherwise the vehicle will veer out of lane. Speeds driving range from 50 to 70 mph. Toyota corporate stated there was nothing they could do since Toyota service centers determined there was no problem-useless complaint process which only protects the dealerships. I'm trading the vehicle in for something else. I intend to test drive any vehicle on the freeway prior to purchasing.
Annoying wind noise when driving with either or both rear windows open. Opening front window alleviates the noise. Flawed design.
Tow receiver hitch disconnected from vehicle while towing small boat trailer. Fortunately no one was injured but accident could have caused serious injuries if trailer overturned on interstate. Accident caused by a design defect in the pin assembly that holds hitch to vehicle. The pin retainer can become dislodged as vehicle vibration causes it to ride up over brackets that hold hitch to vehicle. This vehicle was purchased as a tow vehicle but it clearly can not be used as such due to this manufacturer design defect. Since most Toyota Highlanders are sold in the new england area with the factory tow package. This defect could lead to other serious accidents. Dt.
No summary. Dt.
Extreme air pressure when driving above 35 mph, and either rear windows are open. It feels as though riding in an airplane. It makes ears feel funny.
On two occasions, while driving, the sunlight would shine through the front passenger side window, reflecting off the shiny wood like panel over the glove compartment blinding the driver, this occured for over an hour on both occasions, consumer tried and held newspapers and road maps against the window to block the sun rays, but the trim in the car was too long and recaptured the sunlight as the highway curved, manufacturer has been notified of this design flaw.
Tinny sound from dashboard (like defective speaker) even at low volume. Loose component or poorly installed dash is considered normal by Toyota. Extra $595. 00 for "premium" sound system is a questionable investment.
When drving 30 mph and over, the right back window on the passenger side was the only window open, driver was subject to a very painful vacuum sound and pressure to left ear, which was alleviated when window was rolled up or when the driver and front passenger window was also open.
2001 Toyota Highlander recall request the consumer stated there have been a number of recalls on her vehicle, but she isn't sure if they have been corrected, because she is not the original owner. The consumer would like to know is there a way to verify recall work?.