Exterior Lighting Problems of Toyota Highlander Hybrid

2015 Toyota highlander. Consumer writes in regards to an issue with the ambient lighting going out.

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Tl- the contact owns a 2006 Toyota Highlander Hybrid. The contact discovered that the passenger side head light lens and high beam bulb had melted and the high beam light was inoperable. The vehicle was taken to an independent mechanic who diagnosed that the failure was due to excessive electrical power going to the head light assembly and the light assembly would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage 126,250.

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While driving on the highway, the lights in the vehicle all began flashing to check hybrid system. I was unable to use anything but the brakes as the gas pedal would not even work to decelerate or accelerate. I was able to veer out of traffic to safety. I had one other passenger in the car and we were scared for our lives as the whole car just shut down and could have been involved in a serious accident. Eventually the battery also died and we were stuck on the road at night waiting on a tow truck. We had the car towed to a Toyota dealership and have been working with Toyota and corporate Toyota for the past 6 weeks on a resolution. We were told the inverter needs to be replaced and the cost is $9000. We were also told by the serviceman at Toyota that the car is not worth fixing as it still will not work properly after the part is replaced as it could have lead to transmission problems. This is a faulty part that was recalled in some of their 06 and 07 highlanders but not others. We were not part of the recall. I am without a vehicle and am still waiting for help. This part should be fixed by Toyota completely as it is faulty or Toyota should at least reimburse for what the car was worth before the incident.

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The headlamp covers on my 2006 Toyota highland hybrid show significant melting exactly where the day lights shine through the plastic. This is definitely a defect in the materials, as the lights cannot be turned off by the driver. The vehicle has just 75000 milies, & the lens covers & bulbs are the original equipment. The dealer refused to correct this without approval from Toyota. Toyota refuses to acknowledge that this is a defect and will not replace the lamps and/or the lens covers. I believe this is a safety hazard, as others have reported fires started by the overheated lenscovers. Another hazard is that as the lenses further deteriorate, they will allow water and moisture to seep in, increasing the risk of an electrical short. Although the warranty has expired, I feel that Toyota should be admitting that this is a safety issue and a mfg defect, and replace the light units. Instead, Toyota representatives have repeatedly stated that they haven't heard of this problem before, and will not take any corrective action.

The contact owns a 2006 Toyota Highlander Hybrid. The contact stated that the front headlamp covers were melting abnormally and causing the bulbs to blow. The dealer advised the contact to call the manufacturer but when contacted, the manufacturer offered no assistance. The vehicle was not repaired. The current and failure mileage was approximately 57,000.

Lens is melting in front of day time running lite bulbs on both left & right sides of my 2006 Toyota Highlander Hybrid. Concerned this could cause fire as this is also the high beam lite. If left on accidently these could become very hot as the halogen bulbs will actually melt glass.

I own two Highlander Hybrids, 2006. One was purchased in September 2005, the other in September 2006. On the older of the two, in front of the daytime running lights I have exactly the same melted plastic shown in multiple pictures I found online. On the newer one, you can see imperfections forming on one side, and a smaller fully melted area in the other. I am in touch with Toyota and they are offering new lens parts and I must pay labor. I pushed back and told them I believe this is a manufacturers defect, and that it should be covered by both my original warranty and the nearly $2000 Toyota assurance extended warranty. This defect will ultimately obscure the light and make my vehicle harder to see on the road, which presents a safety hazard. As the problem progresses, a hole will form in the lens allowing children to touch the extremely hot halogen lights, potentially resulting in serious burns. It will also expose the headlamps to damage from rocks that would have been blocked by the melted part. From the two Highlander Hybrid 2006's I have, in central California's mediterranean climate it appears that the problem becomes apparent between 40,000 and 60,000 miles.

I own two Highlander Hybrids, 2006. One was purchased in September 2005, the other in September 2006. On the older of the two, in front of the daytime running lights I have exactly the same melted plastic shown in multiple pictures I found online. On the newer one, you can see imperfections forming on one side, and a smaller fully melted area in the other. I am in touch with Toyota and they are offering new lens parts and I must pay labor. I pushed back and told them I believe this is a manufacturers defect, and that it should be covered by both my original warranty and the nearly $2000 Toyota assurance extended warranty. This defect will ultimately obscure the light and make my vehicle harder to see on the road, which presents a safety hazard. As the problem progresses, a hole will form in the lens allowing children to touch the extremely hot halogen lights, potentially resulting in serious burns. It will also expose the headlamps to damage from rocks that would have been blocked by the melted part. From the two Highlander Hybrid 2006's I have, in central California's mediterranean climate it appears that the problem becomes apparent between 40,000 and 60,000 miles. Related odi numbers for my other 2006 highlander, which is a year older and has a more pronounced problem due to the additional time with the daytime running lights on: 10292093 multiple complaints for the same problem exist on the highlander 2005 model complaint filed 20070816, crownsville, MD (resulted in fire in headlamp) complaint filed 20060712, setauket, NY. Multiple complaints for the same problem exist on the highlander 2004 model complaint filed 20050409, medway MA complaint filed 20081222, quincy, wa complaint filed 20071203, sparks, MD.