general problems of the 2004 Toyota Matrix

My daughter was driving as usual when she went to apply the brakes about 5 car lengths back and the vehicle accelerated uncontrollably despite braking. Her foot was not on the accelerator, she does not have floor mats that would cause anything to hit the accelerator. This has happened on 5-6 occasions which almost resulted in an accident. She barely got stopped mere inches away from the car in front of her despite braking earlier than normal because she encountered this once already during her trip. No check engine codes, the brakes are good, the car idles high. That is really it. This is a serious issue that seemingly cannot be diagnosed. After doing research to see what the problem may be, I have seen countless complaints of a similar nature. My daughters life is invaluable. This needs to be addressed.

I was backing down my driveway when my car suddenly accelerated-the brakes and steering also went out-I crashed into a bank on one side of the road, then the car swung around and I ended up suspended over a ditch. I was finally able to switch gears and turn the car off.

I was traveling at approximately 35 mph when I first started to apply pressure to my brakes. There was no tension what so ever. I was standing on them and the brake petal was hitting the floor. As a result, I ran though a stop sign and hit a concrete barrier. My steering wheel also locked up and my airbag never deployed. I lost my entire front bumper and the tank that holds the windshield fluid was cracked. The car was towed. I contacted Toyota's manufacturer and was told " it happens". I feel that there was a defect in the braking system and the airbag system. All I want is my car fixed but no one will give me the time of day. I bought the car in February of this year at a Toyota dealership. The car was pre-certified. Thank you.