Rear Suspension problems of the 2005 Toyota Matrix

Letter from senator on behalf of constituent. Re difficulties with her 2005 Toyota Matrix. The consumer stated the brakes were defective due to the rotor getting caught in the brake pad. The problem continued after the second brake repair. The brakes made an audible squeaking noise when depressed. There was a loud noise every time the vehicle was started and the gears were engaged. The abs did not work on an irregular surface. A defective rear axle caused damage to the tires. The lights would go out by themselves when it was dark.

New 2005 Toyota Matrix chewed up the factory (continental conti-touring) tires in short order (caused "cupping"). Dealer said there was nothing they could do - it was my problem and not a problem with Matrix and we'd have to buy new tires. Complained several times after that but was blown off each time. My research now shows that this is a known problem on this model, that Toyota even has a shim and adjustment kit available but continues to deny it to customers and refuses to issue a recall.