Door Latch Problems of Toyota Matrix

The contact owns a 2003 Toyota Matrix. When the contact entered the vehicle, the front driver's side door handle shattered into pieces. The vehicle was taken to the dealer and they stated that the handles were being dried out by the sun. The vehicle was repaired at the cost of $111. The failure mileage was 10,541 and current mileage was 10,559. Updated 6/8/09 the consumer stated this was the second handle that had cracked on the vehicle. Updated 06/11/09.

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I have a 2003 Toyota Matrix. There is a thin metal covering on the door handle. The metal has separated from the plastic base. It is like a razor blade, so when you go to open the door your fingers get sliced.