Underbody Shield Problems of Toyota Matrix

Was driving the 08 Matrix at highway speed on interstate 90/94 west of madison WI. Stopped at rest stop and hear loud, hollow noise from under vehicle. Made it to milwaukee and brought car to Toyota dealer. Was informed one of the straps holding gas tank to car failed due to corrosion, wear & tear and age of vehicle. Was told noise was due to gasoline tank, rock and heat shield clanging against car's frame/chasis underneath and out of sight. Was told if second strap had failed it could have created fireball under car. Was told strap failure is not uncommon (really?). Vehicle repaired for $129 out of pocket expenses. Not feeling too safe about vehicle at this point in time but cannot afford a new car to replace it.

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I was driving and discovered the a/c in my brand new 2005 Toyota (still under warranty) Matrix was blowing warm air instead of cold. I took it to a Toyota dealership. After looking over the vehicle, the dealership gave me a diagnosis and repair price. The dealership diagnosis was "a rock had bounced up into the engine and penetrated the condenser" dealership informed my part and labor wasn't covered by my warranty. I pointed out it was a design flaw because no protection (I. E. Shield) to the a/c condenser. File complaint with Toyota of torrance CA and given a case number. Dealership continues to say warranty doesn't cover the repairs. I pointed out the lack of protection and design flaw.

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