general problems of the 1997 Toyota Previa

The contact owns a 1997 Toyota Previa. The contact was attempting to park the vehicle. She placed the vehicle in park and proceeded to shut off the engine, when the vehicle abnormally accelerated and crashed into a building. The contact was not injured. The vehicle sustained extensive damage to the front passenger side. The vehicle was driven from the scene and was not diagnosed or repaired. Neither the dealer or the manufacturer were contacted. The VIN was not available. The failure and current mileage was 140,000.