Front Seat Belt problems of the 2012 Toyota Prius

2012 Toyota Prius. Consumer writes in regards to malfunction of vehicle seat belt and airbags. The consumer's wife was involved in an accident on September 8, 2012. The vehicle received severe front-end damage to the extent of almost $12,000. When the vehicle was stuck by an on-coming vehicle, her seat belt did not prevent her from hitting her chest on the steering wheel nor did the air bag deploy in time. She received severe bruising, severe pain and discomfort, and stress. Also, the lower dash knee air bag failed to deploy in time to prevent severe bruising to his wife's knees. Toyota sent the consumer a letter stating there was no evidence of any manufacturing defect with the air bags or seat belt.