Two problems related to side/window air bag have been reported for the 2014 Toyota Prius. The most recently reported issues are listed below.
The contact owned a 2014 Toyota Prius c. While driving approximately 30 mph, the front driver side of the contact's vehicle was struck by another vehicle. The side and front driver side air bags deployed, but neither stopped the driver from making contact with the windshield. In addition, the seat belt did not restrain the driver. A police report was filed. The contact sustained facial lacerations, contusions to the left arm, shoulder, and hip, and severe headaches the required medical attention. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The vehicle was not taken to the dealer to determine the cause of the failures. The manufacturer was not notified of the failures. The approximate failure mileage was 40,000.
While driving on street I noticed in the middle of my steering wheel (where you press the horn) there were raised marks. Very prominent center of steering wheel left side. Slightly raised on the right. I could see the raised shape as a quarter of a bundt cake. I got really scared and drove to tustin Toyota. I ask the service adviser where my steering wheel air bag was, he pointed to the raised section on my steering wheel. I showed him the raised marks and that it appears that something perhaps the air bag was pushing outward. I told him that not only can you see the raised marks you can see them. He went and checked another Prius v on the showroom floor, that steering wheel was completely flat. Went on to say "good call" this is a safety issue with the airbag. The r/o reads: ck steering wheel left side air bag is raised. Replaced the pad assy. I am concerned that there may be a problem with the airbag itself because it was starting to push outward. How safe is it to drive my Prius v. Should I be concerned with the airbag what if the airbag decides to inflate while I am driving what if the airbag does not inflate if I have an accident please feel free to contact me .