Car Accelerates On Its Own problems of the 2017 Toyota Prius

I had an sua (sudden unintended acceleration). I drove up an incline into the "driveway" of the holiday in in downtown san diego, pulled up into a small circular area/driveway where you can register for your room or pick up or drop off people. My foot was on the brake, I was stopping the car to pick up my daughter and her boyfriend. And the car took off on it's own. I tried desperately to use the brakes, but they wouldn't work, so I kept driving around the circular driveway to keep control of the car while I kept trying to stop the car to no avail. The car kept accelerating and screeching around the driveway and then I finally lost control and the car hit a wall to my right, then moved a bit forward and bumped into a curb on the left and finally stopped. My other daughter was in the passenger seat. We were both terrified! I contacted Toyota and from the time of the accident (10/28/19) to the time I was able to talk with a person in their claims dept or rather receive an email response, it was 64 days later (10/31/19). And that is only because I called them. I talked to several case managers on different days who seemed unhelpful until finally one of them got in touch with the claims department and told me they would call me. Toyota will not take any responsibility for this and I am really upset that now I will have an accident on my record and my insurance will increase significantly for something that isn't even my fault! I am an excellent driver and have never had an accident that was my fault. I was alert and coherent as was obvious to all of the people I spoke to directly after the accident. My daughter, in the passenger seat, witnessed all of my attempts to use the brakes to stop the car.

I was slowly ( < 5mph) approaching a stoplight at a busy intersection in a 25 mph zone on a 4 lane street there were 2 vehicles ahead of me. Everything seemed fine until my vehicle suddenly accelerated rapidly and I was unable to stop it. The path of least resistance was to drive it into the car in front of me and not to swerve. Once I had stopped and caught my breath, I put the car into reverse to back away from the car I had hit, and once again the car rapidly accelerated backward into the car behind me. Until this time I have had absolutely no problems with the vehicle. It only has been driven 14,500 miles.

2017 Toyota Prius. Consumer writes in regards to unintended acceleration. The consumer stated the vehicle accelerated and the brakes were unresponsive resulting in a crash. The consumer was injured and required medical attention.