Frame Rust Problems of Toyota Prius

Toyota Prius owners have reported 6 problems related to frame rust (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Prius based on all problems reported for the Prius.

1 Frame Rust problem of the 2007 Toyota Prius

Failure Date: 06/06/2012

After only about 1 year of owning my pre-owned 2007 Prius, the rubber cover on the hatch release handle (the exterior handle of the rear hatch) melted into a sticky tarry black rubbery gooey mess. I can best describe it as being a viscous black glob like roofing tar. To open the hatch, you have to touch this black goo each time, which makes it difficult to operate the hatch release. I thought that this might be a singular issue, but have found that this has happened to several car owners, particularly in florida and California. I live in southern California and noticed an increase after a particularly hot spell. Toyota knows about this, and is selling the entire wiring harness for $96 plus repair costs, and has done nothing about recalling this. From a safety perspective, this means you can experience extreme difficulty opening the rear hatch (a life safety access point), and will get sticky black tar on you from the melted down rubber cover of the exterior hatch release handle. To me, this is both a serious life safety issue and a serious quality defect that Toyota is opting to ignore and only fixing on vehicles with extended warranties, since the failure appears to occur at around the 3-5 year mark (ie after 3 years of exposure to the bright sun in CA for example). I am aware of the outstanding work done by NHTSA on other safety issues, including the problem with rusty frames on 02 isuzu axioms, and I find this problem to be similar in nature, so I am asking for your agency to take a look at these instances and also to inquire from Toyota why they are not recalling these handles that are melting in the sun!!! it's outrageous. I think a door handle or hatch handle should be made to last more than 3 years.

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2 Frame Rust problem of the 2007 Toyota Prius

Failure Date: 05/09/2011

After only about 4 years use, the rubber cover on the hatch release handle (the exterior handle of the rear hatch) of our 2007 Toyota Prius, melted into a sticky tarry black rubbery gooey mess. I can best describe it as being a viscous black glob like roofing tar. To open the hatch, you have to touch this black goo each time, which makes it difficult to operate the hatch release. We believe this melting process started at about the 3 yr. Mark. We live in texas where temperatures were extremely warm last summer. Apparently Toyota knows about this, and is selling the entire wiring harness for $96 plus repair costs, and has done nothing about recalling this. From a safety perspective, this means you can experience extreme difficulty opening the rear hatch (a life safety access point), and will get sticky black tar on you from the melted down rubber cover of the exterior hatch release handle. I have had several instances where I was not able to get the hatch open on an extremely hot day. To me, this is both a serious life safety issue and a serious quality defect that Toyota is opting to ignore and only fixing on vehicles with extended warranties, since the failure appears to occur at around the 3 year mark (ie after 3 years of exposure to the bright sun in florida for example). I am aware of the outstanding work done by NHTSA on other safety issues, including the problem with rusty frames on 02 isuzu axioms, and I find this problem to be similar in nature, so I am asking for your agency to take a look at these instances and also to inquire from Toyota why they are not recalling these handles that are melting in the sun!!! it's outrageous. I think a door handle or hatch handle should be made to last more than 3 years.

3 Frame Rust problem of the 2008 Toyota Prius

Failure Date: 05/02/2011

After only about 3 years use, the rubber cover on the hatch release handle (the exterior handle of the rear hatch) of our 2008 Toyota Prius, melted into a sticky tarry black rubbery gooey mess. I can best describe it as being a viscous black glob like roofing tar. To open the hatch, you have to touch this black goo each time, which makes it difficult to operate the hatch release. We believe this melting process started at about the 2 yr. Mark. I thought that this might be a singular issue, but have found that this has happened to several car owners, particularly in florida. We live in louisiana. Toyota knows about this, and is selling the entire wiring harness for $96 plus repair costs, and has done nothing about recalling this. From a safety perspective, this means you can experience extreme difficulty opening the rear hatch (a life safety access point), and will get sticky black tar on you from the melted down rubber cover of the exterior hatch release handle. To me, this is both a serious life safety issue and a serious quality defect that Toyota is opting to ignore and only fixing on vehicles with extended warranties, since the failure appears to occur at around the 2 year mark (ie after 2 years of exposure to the bright sun in louisiana for example). I am aware of the outstanding work done by NHTSA on other safety issues, including the problem with rusty frames on 02 isuzu axioms, and I find this problem to be similar in nature, so I am asking for your agency to take a look at these instances and also to inquire from Toyota why they are not recalling these handles that are melting in the sun!!! it's outrageous. I think a door handle or hatch handle should be made to last more than 2 years.

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4 Frame Rust problem of the 2009 Toyota Prius

Failure Date: 05/04/2010

Rust in the bottom frame of Prius.

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5 Frame Rust problem of the 2007 Toyota Prius

Failure Date: 06/01/2009

The rubber cover on the hatch release handle (the exterior handle of the rear hatch) of our 2007 Toyota Prius, melted into a sticky tarry black rubbery gooey mess. I can best describe it as being a viscous black glob like roofing tar. To open the hatch, you have to touch this black goo each time, which makes it difficult to operate the hatch release. I thought that this might be a singular issue, but have found that this has happened to several car owners. Toyota knows about this, and is selling the entire wiring harness for $96 plus repair costs, and has done nothing about recalling this. From a safety perspective, this means you can experience extreme difficulty opening the rear hatch (a life safety access point), and will get sticky black tar on you from the melted down rubber cover of the exterior hatch release handle. To me, this is both a serious life safety issue and a serious quality defect that Toyota is opting to ignore and only fixing on vehicles with extended warranties, since the failure appears to occur at around the 3 year mark. I am aware of the outstanding work done by NHTSA on other safety issues, including the problem with rusty frames on 02 isuzu axioms, and I find this problem to be similar in nature, so I am asking for your agency to take a look at these instances and also to inquire from Toyota why they are not recalling these handles that are melting. It's outrageous. I think a door handle or hatch handle should be made to last more than 3 years. . Read more...

6 Frame Rust problem of the 2007 Toyota Prius

Failure Date: 05/10/2009

After only about 3 years use, the rubber cover on the hatch release handle (the exterior handle of the rear hatch) of our 2007 Toyota Prius, melted into a sticky tarry black rubbery gooey mess. I can best describe it as being a viscous black glob like roofing tar. To open the hatch, you have to touch this black goo each time, which makes it difficult to operate the hatch release. We believe this melting process started at about the 2 yr. Mark. I thought that this might be a singular issue, but have found that this has happened to several car owners, particularly in florida. I live in louisiana . Toyota knows about this, and is selling the entire wiring harness for $600, and has done nothing about recalling this. From a safety perspective, this means you can experience extreme difficulty opening the rear hatch (a life safety access point), and will get sticky black tar on you from the melted down rubber cover of the exterior hatch release handle. To me, this is both a serious life safety issue and a serious quality defect that Toyota is opting to ignore and only fixing on vehicles with extended warranties, since the failure appears to occur at around the 3 year mark (ie after 3 years of exposure to the bright sun in louisiana, for example). I am aware of the outstanding work done by NHTSA on other safety issues, including the problem with rusty frames on 02 isuzu axioms, and I find this problem to be similar in nature, so I am asking for your agency to take a look at these instances and also to inquire from Toyota why they are not recalling these handles that are melting in the sun!!! it's outrageous. I think a door handle or hatch handle should be made to last more than 3 years. And now my trunk won't open and it is about detach from the car because of the extra pulling needed to open it. Why has it not been recalled? it should be mandatory. They told me I would have to pay over $600 to do it at the dealer, but they should pay for it.


Other Common Structure related problems of Toyota Prius



Safety Ratings of Prius Cars
Fuel Economy of Prius Vehicles
Prius Service Bulletins
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Prius Defect Investigations