Power Steering Failed Problems of Toyota Prius

Tl the contact owns a 2002 Toyota Prius. The contact stated that the electric power steering failed without warning. Also, the steering wheel veered to the right, which caused the contact to drive over a curb. The contact turned off and restarted the vehicle. The vehicle was not included in NHTSA campaign number: 11v304000 (steering); however, the vehicle exhibited the same failure as listed in the recall campaign. The dealer (larry h. Miller liberty Toyota colorado springs, 5115 new car dr, colorado springs, CO 80923, (719) 419-5832) indicated that the vehicle was excluded from a warranty campaign and the steering gear and computer may need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was not available.

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Tl-the contact owns a 2009 Toyota Prius. The contact stated that when the ignition was turned to the on position, the steering wheel became difficult to maneuver without warning. The vehicle was towed to a dealer where it was diagnosed that the electronic power steering ecu failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 108,331. Sg.

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The contact owns a 2002 Toyota Prius. The contact stated that while driving various speeds, the power steering assist failed. The vehicle was taken to the dealer, who informed the contact that the power steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously serviced under NHTSA campaign id number: 11v304000 (steering). The manufacturer was contacted about the failure. The failure mileage was 120,000.

The contact owns a 2006 Toyota Prius. The contact stated that while reversing at 5 mph, the power steering assist failed and the steering wheel could not be moved in either direction. The vehicle was taken to the dealer who advised that the spiral cable, steering shaft, the connecting yoke, and the steering column shaft extension needed to be replaced. There was a recall for the steering failure under NHTSA campaign id number: 06v188000: (steering: electric power assist system) however, the contact's VIN was not included. The vehicle was repaired by the contact. The manufacturer was notified of the failure who filed a complaint and offered no other assistance. The failure mileage was 77,000.

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While investigating the Prius for accelerator issues, I think you should also follow-up on the well known power steering issue with the '01 and '02 models. There are likely still hundreds of these vehicles still on the road. Worse, even though this issue was addressed by a factory recall (NHTSA assigned recall no. 00v-285) Toyota placed a 5 year limit on the warranty service. What is worse, once the recall replacement has been performed, Toyota will no longer perform further replacements at their cost. If the failure should happen again, as it did for me as a third owner of the vehicle, it is an expensive replacement (at over $1,300 usd). At this point to my best knowledge any current owner of an '01 Prius or certain models of the '02 Prius are gambling that an essential safety related component of the car such as the electric assist power steering will not fail. It remains completely unclear to me that the replacement power steering assist units on these models are any more healthy and immune to the problem that were the original units that were subject to recall, since mine failed on me after having been replaced. As further evidence I cite the operation flow chart I in the ssc y05 technical instruction update from your own website at which shows that even for vehicles that fell within the warranty time period, Toyota felt that if the work had been done once, it did not have to be done again. . Read more...

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I am the original owner of a 2001 Toyota Prius. In 2002, we experienced a shutter and loss of power steering when turning the steering wheel at low speeds. The electric motor-assisted power steering (emps) rack had failed at 13,396 miles. Toyota replaced the emps rack under warranty. In 2006 at 65,427 miles, we reported to Toyota that the power steering failed while making a turn and the instrument warning lights illuminated. Fortunately, we were able to bring the vehicle to a safe stop. Toyota replaced the second rack at no charge. In 2008 at +105,000 miles, we experienced a noise in the front end that sounded like rubber bushings squeaking when the steering wheel was turned from left to right. Toyota informed us the emps rack had failed a third time. Toyota also told us that it is not their responsibility to correct the problem, but was willing to pay for the new parts and not the labor. A check of the internet blogs indicates that failure of the emps is a common problem with the first generation Prius, first introduced in 2001. Numerous owners have reported emps failure on their vehicles. Second owners of the Prius appear to be less likely to get a satisfactory resolution of this problem from Toyota than first owners. Unexpected loss of power steering while turning the vehicle can be a scary and unexpected event potentially leading to loss of control of the vehicle and personal injury. I strongly recommend that NHTSA investigate this situation.

Power steering repeatedly fails on 2001 Toyota Prius requiring that vehicle be stopped and restarted to clear failure. Extreme safety hazard when driving on roads at all speeds and in curves. Occurs after vehicle driven more than 500 miles continuously. Power steering still failing as of 7/29/2010. Dealer refuses to fix despite warranty enhancement notice. Request NHTSA issue nationwide recall for all 2001-2002 Toyota Prius with similar power steering problem as failure of power steering unit is extreme hazardous condition.

Just wanted to alert you that there may be a potential defect with the torque sensor, which affects the power steering. I recently encountered this in my 2002 Toyota Prius with 43,000+ miles on the vehicle. \ basically, there are no preceding symptoms before the power steering fails. Upon failure, the Prius central color touchscreen lcd display shows three icons, with the "ps" icon in red. You will also see an exclamation point icon lit on the green lcd display next to the speedometer. At which point, you have no power steering and the car will be hard to steer. \ when this occurs, there may be a temporary fix, which worked for me. Pull over to a safe area and turn off the car. Wait 30 seconds, and then turn on the car. You have effectively rebooted the Prius computer system with the torque sensor, and the power steering should return for the time being. \ the vehicle should be taken to the nearest official Toyota service shop (aka dealership) and have them run a diagnostic check. They should see code "c1513 torque sensor abnormal" in the Prius' memory banks. Then sit down for the price tag: $3159 - $4,160 to replace the entire power steering rack, since the sensor is integrated in the rack itself. This includes the labor of about $261. \ it is recommended not to accept any "cost coverage offer" from the service shop until you call the Toyota consumer support line at 1-800-331-4331. Make sure you have a service quote from the shop, then call the support line and complain. The support line will assign you a case worker and provide a case number. They will contact the shop and make arrangements to repair the vehicle. Toyota covered the cost of the part 100% for me, and all I had to do was pay for the labor since my car was out of warranty per the 36,000 bumper-to-bumper coverage. \ in conclusion, I am very happy on how Toyota handled the power steering issue. This is to inform other 2000-2003 Prius owners if they encounter a similar problem.