general problems of the 2009 Toyota RAV4 - part 1

51 problems related to suspension have been reported for the 2009 Toyota RAV4. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Toyota RAV4 based on all problems reported for the 2009 RAV4.

1 Suspension problem

Failure Date: 05/01/2026

Repairs of the control arms indicated on recall NHTSA 16v-596 were never done on my vehicle after the recall was issued in 2016. Smart motors Toyota in madison confirmed that the replacement of the control arms was never done on my vehicle, but they are showing no open recalls on my vehicle in their system due to this being a re-recall. From what I've read many vehicles were incorrectly marked "complete" after the 2012 inspection, but the 2016 update (g0v) was issued specifically because those earlier inspections were found to be insufficient. I am entitled to this repair through Toyota due to this recall as Toyota has confirmed my vehicle was recalled and this repair was never completed. My rear control arms are showing signs of failure consistent with the re-recall.

2 Suspension problem

Failure Date: 01/16/2024

My son was looking to get his new tires aligned, and was informed by the mechanic that he would need to replace both side rear lower control arms, as Toyota had performed a safety recall gov, resulting in the arms being epoxied, and therefore cannot be adjusted/ aligned. I contacted Toyota customer experience center (800 331 4331 - 1/16/2024) and she could not even call up the original recall. My question how can Toyota permanently remove a vehicle feature (adjustability of the suspension arms), and then require car owners to bear the brunt of re-installing the arms when you need to align your tires? this "solution" is totally unfair. I just purchased a new set of tires, and based on Toyota's "solution" I need to pay out of pocket to replace the control bars and/or damage my tires and have to replace them early. I was not able to find any other information on this issue on the web, and was wondering if Toyota had done anything to address this issue?.

3 Suspension problem

Failure Date: 05/16/2023

My rear passenger suspension has multiple part damage. Rear shock bracket failure and other parts.

4 Suspension problem

Failure Date: 03/15/2021

My problem is upon inspection of the vehicle I was told a recall (16v596000) for my rear suspension arms was available and I needed to have it done as the back end nuts couldn't be adjusted. I called a dealership and was told this was taken care of 3 years ago, yet the problem still remains.

5 Suspension problem

Failure Date: 02/12/2020

Auto burning excessive oil and coolant box stays full to top car is stationary.

6 Suspension problem

Failure Date: 05/01/2019

Tl- the contact owns a 2009 Toyota Rav4. The contact stated while driving various speeds they heard abnormal noises coming from the rear. The independent mechanic diagnosed the vehicle and stated that the rear differential needed to be repaired. No warning lights illuminated. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 112,000. Nd.

7 Suspension problem

Failure Date: 03/14/2018

Susp recal 13v-383, my veh has temp rear susp arms, dealer not willing to perfom permanent repair and replace caution stickers still on rear tierod/cntrl arms, known safety issue please hel my # 239-298-2508 noticed upon inspection no incident yet.

8 Suspension problem

Failure Date: 02/02/2018

The rear suspension arm bolts on my rav 4 rusted out and failed. They were supposed to be replaced as part of a recall, but the dealership failed to do that. Because the bolts failed, I am being asked to pay for new rear lower suspension arms and an alignment.

9 Suspension problem

Failure Date: 09/17/2017

Heritage Toyota s. Burlington vt repair job find after did a comprehensive alignment in which vehicle out of alignment then put two none adjusting rear tie rods on my Rav4 and saying it is ok, will not fix problem.

10 Suspension problem

Failure Date: 08/03/2017

The contact owns a 2009 Toyota Rav4. The contact received notification of NHTSA campaign number: 16v596000 (suspension). The contact stated that the recall repair was incomplete. The dealer was contacted (Toyota of manhattan in new york, NY) where it was diagnosed that the alignment was not performed due to a failure with the suspension. The manufacturer was not made aware of the failure. The failure mileage was 71,700.

11 Suspension problem

Failure Date: 03/22/2017

Car has been making noise in the front wheel area while driving and turning, took it back to where purchased, planet Toyota in matteson, ill, was told the right strut was damaged and binded, also cup was damaged on both struts, I find this odd seeing as how the car only has 80,000 miles on it. We bought the car used and also purchased an extended warranty which by the way, does not cover it.

12 Suspension problem

Failure Date: 03/14/2017

I was told today that my left rear suspension is not right it is off and can cause harm. I was told by Toyota dealers that they fixed it, I cannot get my car an alignment in the rear due to this.

13 Suspension problem

Failure Date: 02/25/2017

In 2013, Toyota issued a recall on the rear lower suspension arms. This vehicle was taken and had the recall work done on 7/19/14. One arm was replaced, and one was coated with an epoxy coating. The car began pulling to the left while driving and was taken to firestone for an alignment, at which we were told that the rear toe was out of alignment and needed to be looked at by the dealer. The recall work done in July 2014 involved applying an epoxy that made this part no longer adjustable. On 2/25/17, the vehicle was taken the Toyota dealer, which failed an alignment check at the rear toe. We were told that they could no longer perform a rear alignment due to this recall "fix" that permanently sealed it into one place. We were told that in order to get the car back into alignment, we would have to replace the entire rear toe bar for a cost of 600 dollars. We contacted the corporate office and were offered a 10% discount to get the work done. My car was manufactured with an adjustable rear tie rod, and Toyota's solution to an engineering flaw is to make the rear tie rod no longer adjustable, thus costing the consumer hundreds of dollars to fix a simple alignment issue. It is not feasible or fair to expect the consumer to pay hundreds of dollars for an alignment issue, when Toyota created the issue with their "fix" instead of creating a replacement rear toe that is adjustable like the car was manufactured with when I purchased it. The car pulls to the left significantly when going at highway speeds, and this is a safety issue to me and my two young children.

14 Suspension problem

Failure Date: 10/24/2016

The contact owns a 2009 Toyota Rav4. The contact received notification of NHTSA campaign number: 16v596000 (suspension); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer stated that the parts were on back order and there was no estimated time frame for their availability. Parts distribution disconnect.

15 Suspension problem

Failure Date: 10/24/2016

The contact owns a 2009 Toyota Rav4. The contact received a recall notification for NHTSA campaign number: 16v596000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

16 Suspension problem

Failure Date: 09/19/2016

The contact owns a 2009 Toyota Rav4. The contact received notification of NHTSA campaign number: 16v596000 (suspension). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (rodland Toyota everett, 6816 evergreen way, everett, wa, 98203) was contacted and confirmed that the parts were on backorder. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

17 Suspension problem

Failure Date: 08/22/2016

We have taken it to the Toyota dealer twice and had them replace the tie rods twice and it won't stay in alignment. I have called the dealer multiple times to schedule it to be fixed and called corporate and they won't do much and it won't stay in alignment and they won't fix it right. The car is very scary to drive with it being out of alignment and no other mechanic will touch it because they have a sticker saying it can only be adjusted by Toyota because they glue the tie rods in place. Toyota said if we have replaced by an outside source because the dealer won't call us back they will not help cover it. They won't allow us to go to another dealer as well.

18 Suspension problem

Failure Date: 08/15/2016

The contact owns a 2009 Toyota Rav4. The contact received a recall notification for NHTSA campaign number: 16v596000 (suspension). The part needed was unavailable to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

19 Suspension problem

Failure Date: 08/10/2016

2 recalls since last year. Local Toyota dealer unwilling/unable to perform remedy despite numerous requests.

20 Suspension problem

Failure Date: 08/01/2016

The contact owns a 2009 Toyota Rav4. The contact stated that the recall notice for NHTSA campaign number: 16v596000(suspension) was received in August of 2016. After contacting the dealer (ed morse Toyota, located in delray beach, florida) on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available and no estimated time for receiving the parts could be provided. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

21 Suspension problem

Failure Date: 04/15/2015

Tl-the contact owns a 2009 Toyota rav-4. The contact stated that while driving at 55 mph, the contact heard a noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000. Pam.

22 Suspension problem

Failure Date: 03/10/2015

Driving in to work in the morning, speed was 25 mph on a suburban road, south street in tewksbury MA, as I went over rough area in the road, I heard a thump from under the car. I pulled over and found the right rear suspension struts let go. I pulled in to a parking lot to examine what happened. Part of the strut was hanging down scraping on the ground. The right rear tire was skewed in the wheel well rubbing on the inside of the wheel well. The strut has an eye with a bushing in it, where a bolt is used to bolt it to the car's main frame, the bolt was missing allowing the suspension to fall apart. If this had occurred at highway speeds, loss of control of the vehicle would have occurred. There was a recall on this vehicle, I have had it in twice at the dealership, once to have it repaired, a second time to ensure it was ok. A month ago it was taken in for an oil change and tire rotation, all done at the dealership. Car has been towed back to the dealership, I was informed by the dealer that the "bolt" let go, apparently the one holding the strut to the main frame of the car. When this occurs, the wheel cannot be held in place and rides up in to the wheel well.

23 Suspension problem

Failure Date: 10/09/2014

Urgent safety recall issued (no date) by Toyota for rear lower suspension arms (no. 1). "imortant recall follow-up notice" I received today via usps, October 9th, 2014. I have contacted the dealer, anderson weber in dubuque, iowa today, and on multiple occasions (over the past year) to have this repaired, and in an attempt to have the recall completed. Each time I was informed that they did not have the necessary part and I would be called when available. Today I was told that they are only receiving 5 parts per week when they need 300 parts. I have received multiple notices from Toyota to have this part repaired, yet after a year has passed, Toyota continues to send urgent notifications, yet cannot supply enough parts to repair my vehicle.

24 Suspension problem

Failure Date: 09/01/2014

The contact owns a 2009 Toyota Rav4. The contact stated that a recall notice for NHTSA campaign number: 13v383000(suspension) was received in September of 2014. After contacting the dealer on several occasions, the contact was informed that parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

25 Suspension problem

Failure Date: 07/17/2014

Rear suspension arms were replaced due to a recall. It was found a year later, that the rear tires were out of alignment. During this time, the handling of the car on turns and in wet weather were impaired. Also, the tires wore unevenly and were bald on the inside. I found out, that the recall fix replaced the original adjustable arms with non-adjustable arms and the car could not be aligned. Toyota wanted $830 to replace the arms again in order to align it. This would mean every time the car needed an alignment of the rear wheels, new rear arms would have to be purchased. That car has been altered from the original design to the advantage of Toyota.

26 Suspension problem

Failure Date: 06/06/2014

Safety recall #csj: I received a letter 2 weeks ago, stating that my car has to be brought a dealership to re-inspect the rear lower suspension arms. I did this today, and was informed after 3 hrs that my suspension arms have developed rust and thus need to be replaced, as outlined in the recall letter. However, I was also told that the arms are currently unavailable and it may take a month or longer before they can be exchanged. Toyota had set as completion date for this procedure for my region March 2014, I. E. Over 2 months ago. I find it unreasonable that I need to return my car again for another 3hr procedure. It is inconvenient and I will miss work again. Also, I have not received any definite assurance that my car is safe to drive for another 1 or longer without the repair.

27 Suspension problem

Failure Date: 06/02/2014

I received a recall notice for "rear lower suspension arm no. 1. I called servco Toyota leaward to make an appointment and they said the earliest available was March 30, 2015. Next year!!! really?.

28 Suspension problem

Failure Date: 05/30/2014

The contact owns a 2009 Toyota Rav4. The contact received a recall notice for NHTSA campaign number 13v383000 (suspension). The dealer stated that the parts were unavailable. Both the dealer and manufacturer did not know when the parts would arrive. The contact had not experienced a failure.

29 Suspension problem

Failure Date: 05/28/2014

Tl-the contact owns a 2009 Toyota Rav4. The contact received a safety recall notification NHTSA campaign number 13v383000(suspension). The part that is needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experience a failure. Lb.

30 Suspension problem

Failure Date: 05/19/2014

I received urgent safety recall notice for rear lower suspension arms (no. 1) on may 19, 2014. When I called the Toyota dealership for an appointment to have this safety recall taken care of I was told that the parts are on national back order and would be 1-2 more weeks. I was placed on a list to be called when the parts come in. Since then I have called a couple of more times to the dealership just to check on the status of the parts. Now I am being told that they do not know when the parts will be in. There is a shortage of parts to fix this urgent safety recall. I believe this is untimely for the type of safety recall this is. Toyota needs to do more and get these parts in to fix this problem now! I would buy a new car if I could just to get rid of this one. I believe my life (and everyone else who owns a car under the recall) depends on this safety recall being done immediately. Looking through the paperwork on line it shows only 3. 9% completion rate with a recall that started well over a year ago. . . .

31 Suspension problem

Failure Date: 05/16/2014

The contact owns a 2009 Toyota Rav4. The contact received a recall notification of NHTSA campaign id number 13v383000 (suspension) and stated the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. Pm.

32 Suspension problem

Failure Date: 05/13/2014

Received notification last fall of recall for rear lower suspension arm. When dealership was contacted they said that it would be in the spring before a formal recall would be issued. Received the formal recall and the dealership said they didn't have the parts and I would be put on a waiting list.

33 Suspension problem

Failure Date: 04/06/2014

The rear lower suspension arms recall notice solution was replacement of arms if needed and than sealed with epoxy. Labels were applied stating the arm is no longer adjustable. The vehicle no longer can routinely get a wheel alignment at a market expense. The Toyota company suggests for further alignments go to a Toyota dealership and have a alignment done for 900. 00 dollars every time you need a alignment. This is not a safe solution. This only makes owners go to their dealerships and give them thousands of more dollars for taking away a routine adjustable maintenance capability with this permanent one time fix.

34 Suspension problem

Failure Date: 03/19/2014

The contact owns a 2009 Toyota Rav4. The contact stated that it was taking too long to have the vehicle repaired under NHTSA campaign number 13v383000 (suspension). The dealer stated that the part would be unavailable until the middle of July. The manufacturer was notified of the delay. The vehicle had not experienced a failure.

35 Suspension problem

Failure Date: 02/01/2014

Tl- the contact owns a 2009 Toyota Rav4. The contact stated that NHTSA campaign number 13v383000 (suspension) had exceeded a reasonable time for repair. The dealer stated that the part was not available for repair. The contact was placed on a waiting list with an expected date for the part of June 2014. There are no failures at this time. Rk.


Other Suspension related problems of the 2009 Toyota RAV4


RAV4 Service Bulletins
RAV4 Safety Recalls
RAV4 Defect Investigations