general problems of the 2015 Toyota RAV4 - part 1

On Friday February 27, 2026 as the vehicle was being driven it caught fire. Fire department and sheriffs office was called to the scene. Vehicle fire was put out but the whole front end burned.

The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked or being driven, water was leaking into the vehicle from the roof, causing water damage to the electrical wiring to the air bags. A dealer was contacted. The vehicle was taken to the dealer, where it was determined that there was a hole in the roof and that the roof needed to be removed for a proper investigation. The contact was informed that the air bags could unintendedly deploy unintentionally if not repaired. The vehicle was not repaired. The manufacturer was notified of the failure via letter and phone calls, and the contact was informed that the case had been closed. The approximate failure mileage was 65,000.

The contact owns a 2015 Toyota Rav4. The contact stated that while operating the vehicle, the battery, abs, and brake warning lights illuminated, and the vehicle stalled on several occasions. The vehicle was jump-started, and the vehicle operated normally. Additionally, the steering wheel became difficult to turn on several occasions. The vehicle was taken to the local auto zone which replaced the battery, but the failure persisted. The local dealer was notified of the failures, but no assistance was offered. The cause of the failure was not determined. The manufacturer was not contacted. The failure mileage was 110,000.

See attached document for complaint. Text from attached document: to my disappointment, the remedy was not perfo rmed totally. The reason for this was, "improper battery size" . Cont inuing with the message I was texted : "this means we cannot fully complete the recall without replacement of the battery. The recall is to replace hardware that keeps the battery secure due to this happening, this smaller size battery which had been installed in your car is not properly secured.

After a battery recall was performed on the vehicle at the dealership, a serious safety issue occurred. A short circuit in the battery cable caused a fire in the engine compartment. Fortunately, I was able to extinguish the fire with an extinguisher before it spread, but it happened very close to the gas line and posed a severe danger. We believe the fire may be related to the recall service. The fire caused visible damage to the battery area, and we have documented it with photos and video. We are very concerned about the safety of this vehicle and potential negligence in the recall repair. We are requesting that NHTSA investigate this matter and take appropriate action.

The battery is off . It does not work. The car does not start. It looks like the battery is not properly installed. I just left my car at the Toyota dealership in June 12 for maintenance services, for brake fluid and flush etc including the replacement of a battery mounting hardware however it does not look right. The car started to go off and today it does not start at all. Please advice sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start and was jumpstarted several times. The contact called aaa who replaced battery, and the vehicle was able to start. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,945. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.  VIN tool confirms parts not available.

I'm submitting this formal complaint because the manufacturer had exceeded a reasonable amount of time for the recall remedy of the open recall on my vehicle. The recall was first created on Nov 01,2023 manufacturer recall number: 23tb13 NHTSA recall number: 23v734 as of November 12, 2024, and after one year since it was issued, the recall status is still marked as "recall incomplete; remedy not yet available. " I am in the process of importing my vehicle to canada, and this unresolved recall is putting the entire process on hold. I have done the free recommended inspection under consumer advisory 21tg01, but this isn't considered a solution in order to call the recall completed.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated while driving 30 mph, the vehicle stalled. The contact was able to restart the vehicle however, there were several unknown warning lights illuminated. The contact received notification of NHTSA campaign number: 23v734000 (electric system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 109,643. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and stalled. The vehicle was able to be restarted each time. The vehicle was taken to a dealer where it was diagnosed that the positive wiring post needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2015 Toyota Rav4. The contact stated that while the vehicle was parked in his driveway, he observed black smoke emanating from the engine compartment. Shortly afterwards, the vehicle became engulfed in flames originating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. A fire report was filed. A police report was not filed, and no injuries were reported. The vehicle remained at the contact's residence but was deemed a total loss by his insurance provider. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v734000 (electrical system), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 34,000.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received several months ago. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware the issue. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked at an independent mechanic for a routine service appointment, the contact was advised that corrosion was present on the battery hold down clamps. In addition, the contact was informed that, due to the corrosion, the battery test indicated a faulty battery. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the parts were not available. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 68,000. VIN tool confirms parts not available.

When I try to start up my car after a full month of parking as usual I knew already it has a dead battery so I jump started then once it started I heard a very small explosion with smoke coming from underneath the glove compartment then I found a very small fire started from the same place so I left the car and I called 911 who came and extinguished the fire after the entire car was already engulfed and exploded in fire. The car closed the other two cars on both sides to melt partially as well. The picture attached has the incident number.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4.  the contact received notification of NHTSA campaign number: 23v734000(electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

The recall for my Rav4 was for the battery, and it may cause a fire. The safety of my family members and other families was affected by this fire. We are all displaced. My mom parked our car under our apartment, and 15 minutes later, the vehicle was engulfed in flames. The battery was replaced in 2019, and the rep told us of farmers that they can't confirm that the recall may be the root of the fire. I was told by the farmers rep that a certain battery is responsible for the fire. The car was parked and no lights were on.

I just called Toyota dealer at grime city IA this morning to make an appointment for recall the battery hold-down clamp and the battery tray as I just knew yesterday. Unfortunately, the customer lady let me know they are unavailable to do that because they do not have enough parts for now. As I knew, the program just extended until June 2024 then I asked her to put my case on the list, but she denied to do it too. So would you please give me your recommendation and email me back as a proof. After June 2024, if they continue to deny me as today, I will have proof to talk with them. Thank you very much and have a good day.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electric system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

My vehicle's electrical components short-circuited, steering became difficult to control and the vehicle caught on fire under the hood near the battery compartment.

The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, various warning lights flashed and stalled. The vehicle was restarted but on several occasions, the vehcile would not start and would need a jump start. Additionally, the contact stated that the vehicle was burning oil at a faster rate due to the oil being changed less than a month ago. The vehcile was taken to a dealer where it was diagnosed that the battery needed to be replaced and an oil change was needed. The vehcile was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage is approximately 130,000.

I drove all day for work without issues and when I made a right into my neighborhood, I lost power and power steering. I pulled over and parked my car. I noticed smoke coming from it and popped the hood. The wired connecting to the battery caught fire. It seems the battery could have shifted and grounded itself.

My son was driving our Rav4 le 2015 and took an exit. While driving, the car shut off, and the dashboard lights blinked. He turned the car on and moved about 40 feet in the exit when the car shut off again, and smoke came from the hood. A few minutes later, the car was on fire. The cause was a battery-induced short circuit. The burned Rav4 le 2015 is available for inspection. This incident put my son and a friend at serious risk. At this moment, the problem hasn't been confirmed by a dealer or independent service. However, months later, the manufacturer issued a recall on Nov 01, 2023. The vehicle has not been inspected by the manufacturer, police, or any other party. There were no warning lamps or messages, except for the first time it shut off when the dashboard lights blinked.

Cause and origin of the fire which led to the spread from the vehicle to the home resulted from a known issue with stated vehicle electrical failure. Fortunately the homeowner was able to remove herself from the home without injury. The vehicle had been parked and not operating for approximatley 18 hours prior to fire.