general problems of the 2017 Toyota RAV4 - part 1

While driving the vehicle on an uphill stretch of highway with cruise control set at approximately 65 mph, the vehicle suddenly slowed down without warning. A distinct clunk was heard at the same moment. The cruise control system attempted to restore speed, and the engine became noticeably louder, but the vehicle struggled to return to the set speed. The driver tapped the brake to disengage cruise control and manually pressed the accelerator to resume normal speed. The trip was completed without additional events. After parking, the check engine light illuminated and the cruise control system became disabled on all subsequent drives. No warning indicators were present at the time of the initial failure, and there were no vehicles ahead that would have triggered the collision-avoidance system. Two days later, the vehicle became an intermittent no-start and eventually failed to start entirely. The vehicle was towed to a dealership for inspection. Technicians confirmed an electrical malfunction and reported that the multiplex ecu was likely experiencing an internal short. A parasitic draw test showed an abnormally high current draw of approximately 113 MA, which disappeared when the dome-light fuse and later the multiplex ecu were disconnected. The failure is intermittent and appears to involve an internal electrical short within the multiplex ecu. The sudden loss of cruise control function, abrupt deceleration, and subsequent intermittent electrical behavior created a safety risk, as the electrical malfunction occurred without warning while the vehicle was in motion. The issue was confirmed by a dealership service department.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, upon taking the vehicle to the dealer for the recall repair, the dealer refused to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system). The contact stated that while the vehicle was parked, the vehicle failed to start. The contact removed and replaced the battery terminal and the vehicle started. The contact took the vehicle to the local dealer for the recall repair. The local dealer refused to repair the vehicle; however, the contact was informed that there was a bulge on the side of the battery. The contact was informed to take the vehicle back to the dealer where the vehicle was purchased for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.

The contact owned a 2017 Toyota Rav4. The contact stated that while the contact's granddaughter was driving, smoke was coming from under the hood. The contact's daughter drove the vehicle to a nearby fire station. The contact stated the entire front of the vehicle was on fire, and the fire was extinguished. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. The contact stated that all service appointments were provided by the dealer. In addition, the previous service appointment was performed by the dealer in June 2024. The contact's granddaughter sustained anxiety issues due to the failure. The contact stated that it was a very frightening situation for the granddaughter. The contact received notification of NHTSA campaign number: 23v734000(electrical system); however, the contact stated the recall notification was received the day after the failure occurred. The manufacturer was not made aware of the failure. The failure mileage was 102,500.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed to start. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicle as an active recall that can cause fire. I haven’t received any mail yet, I need to fix it so I can start driving it again.

The contact owns a 2017 Toyota Rav4. The contact stated that while driving 20-25 mph, the vehicle shuddered while the transmission was shifting into the next gear. There was no warning light illuminated. The contact stated that upon scanning the vehicle with an obd ii code reader, the contact retrieved diagnostic trouble codes indicating a starter failure. However, upon investigating the failure online, the contact related the failure to Toyota warranty bulletin number: pol17-06. The contact stated that a preventative service was previously performed on the vehicle, however, the failure occurred. The dealer was contacted and informed the contact that the vehicle was not covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the battery power was drained, and the check engine warning light illuminated. The vehicle was jump-started. The vehicle was taken to autozone, and the battery was replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to another dealer. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle had been parked. The contact stated that upon returning from an errand, the contact noticed that there were flames and black smoke coming out from underneath the front end of the vehicle. The contact called the fire department who arrived at the scene and extinguished the flames. A police report was filed. There was no injury sustained. There was no property damage. The contact stated that the vehicle was towed to an impound lot. The contact stated that the insurance company had referred him to the NHTSA safety hotline to report the incident because the VIN was included in NHTSA campaign number: 23v734000(electrical system), which involved a fire safety risk. The vehicle had not been declared a total loss by the insurance company. The vehicle was not diagnosed or repaired. No further information was available. The manufacturer was not informed of the failure. The failure mileage was approximately 114,000.

All wheel drive disengages while driving. It has disengaged several times while driving up a steep hill in the rain resulting in loss of control of vehicle. First time car skidded into a ditch. Warning on dash said return vehicle to dealer. Vehicle has been returned 3 times. They blame the problem on a defect in the emission control system which turns off the awd system when a leak in the vapor control system is detected. Dealer first replaced the fuel filler cap. That worked for a couple of weeks, then something under the hood which worked a few days. Now the car is scheduled for a gasket on the fuel tank to be replaced for $1,500! I am all for controlling emissions to the environment, but it should not be at the cost of safety. A fix is needed to separate the awd from the emission control system. Safety first!.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See attached document for complaint.

Toyota has yet to resolve this safety recall.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 30 mph he observed that smoke was emitting from under the hood. The contact stopped the vehicle and when he opened the hood he observed that the battery had fallen off of the battery platter and that the battery clamp was loose. The contact stated that he extinguished the flames with a towel that was in his vehicle. The contact was able to restart the vehicle and drove to his residence. The contact replaced the battery, however he used the oem battery clamp. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number:  23v734000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact became aware that the VIN was included NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while pulling into the driveway, there was a loud sound coming from underneath the hood of the vehicle. The contact stated that while opening the hood of the vehicle the contact noticed there were several sparks near the battery. The contact unplugged the battery. The vehicle was towed to the dealer and confirmed there was no remedy available, and there would be a charge for a diagnostic test. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 57,000. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The recall is about battery terminal to contact the hold-down clamp recall was issued before 7/2024. But the recall is not repaired till today 8/19/2024.

This is in regards to safety recall 23ta13 "certain model year 2013- 2018 Rav4- potential vehicle fire related to 12-volt battery". This recall was suppose to have a solution "late June" Toyota has removed that verbiage once that date passed and we still don't have a resolution. Every day I'm concerned my car might just catch fire when going over a speed bump or hitting a pot hole. This issue has been known about since last November.

As the driver was making a right hand turn, the dash lights came on and the vehicle lost power. The driver was able to get the vehicle to roll to a stop in the middle of the road after making the turn. As the driver exited the vehicle to check the engine, the passenger stated smoke could be smelled coming into the cabin. Before the hood could be disengaged, flames engulfed the engine compartment and began raising above the hood of the vehicle. The occupants of the vehicle activated 911 and emergency personnel extinguished the fire. The fire was contained to the engine compartment. The vehicle does have a recall for aftermarket batteries causing fires. The vehicle was purchased on December 13, 2023 at which time the recall wasn't communicated by the independent dealer. Currently, there isn't a known fix for the recall.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000(electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the vehicle began to shake violently, prompting her to pull to the shoulder of the roadway. After a visual inspection, the contact observed smoke coming from the battery. The battery warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v734000 (electrical system), and the VIN was included, but parts were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 90,000. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Toyota Rav4. The contact had received notice of NHTSA campaign number: 23v734000 (electrical system). The contact was aware that parts were not yet available. The contact stated that while driving at approximately 45 mph the vehicle was loosing forward momentum. The contact stated that he depressed the accelerator but the vehicle did not gain any forward momentum. The contact stated that all of the instrument cluster warning lights illuminated and the vehicle stalled. The contact stated that the power steering failed also he noted that the brake pedal took more than normal force to depress the pedal. The contact stated that as he was pulling over he saw smoke being emitted from under the hood. The contact stated that he was able to stop the vehicle and when he opened the hood he saw that flames were coming from the location of the battery. The contact was able to extinguish the flames with his shirt. The contact had the vehicle towed to his residence. The contact had notified the manufacturer who sent an investigator to inspect the vehicle. The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The failure mileage was approximately 90,000.

The contact owned a 2017 Toyota Rav4. The contact stated that while his friend was driving at an undisclosed speed, a collision occurred ahead of her, and she was unable to avoid colliding with the rear end of another passenger vehicle. As a result, the engine compartment burst into flames, engulfing the entire vehicle within minutes. The contact was unsure if local fire emergency services were able to extinguish the flames or if the fire had exhausted itself. The air bags did deploy. No warning lights were illuminated. A fire report was not filed. A police report was filed, with no injuries reported. The vehicle was towed to a total yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v734000 (electrical system), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 97,000.

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA campaign number: 23v734000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

While we were driving in the mountains, the wiring harness shorted and fried all 4 of our front bulbs, causing us to have no visibility while driving on unlit back roads in colorado. Toyota has a known TSB for this issue but claims it's not a safety issue, and has a kit to repair the issue, charging us $500 to install the kit. When asking about this 2 different employees explained it was a design issue with the car. Why is this not a recall? how is frying all my headlights not a safety issue?.

This vehicle was involved in a t-bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23v734 & manufacturer recall number 23tb13.