general problems of the 2023 Toyota RAV4 - part 2

The navigation system very frequently loses your location and begins jumping all over the place searching. I've been complaining to Toyota about since the day after I purchased my 2023 Rav4 hybrid and at first they blamed my iphone, then claimed they knew nothing about the problem, only after months of complaining do they now acknowledge that there is an issue and they are working to fix it. In addition to the navigation issues with the new head unit, it also no longer pauses or mutes music when reading text messages or dictating text messages. I previously had a 2019 Rav4 hybrid and didn't have either of these issues. Now I am no longer able to handsfree listen to or respond to text messages and the navigation system is so faulty it is virtually useless.

For the last six months our vehicle has had it's infotainment system malfunction. It shuts off unexpectedly while driving or stopped. It shuts off and on repeatedly as if car is turning on and off. The bright warning sign will show and proceed to act normal then again 5-10 seconds later it shuts off again. This issue happens with and without a phone connected to it via bluetooth. While screen off the rear view camera does not work and nothing else is operable within the screen/ infotainment system. We've brough car to dealership three times in six months.

Panoramic sunroof. First one is fine, back one exploded. All around the edges is a very distinct crack in a connected line. There was minimal traffic, and I was the only other vehicle on the interstate with a good 4 car length between me and the next car which was 2 lanes over. I didn’t see or hear anything other than the “gunshot” sounding explosion. No wind or hail or anything, skies were clear, I was going about 60 on the interstate. It freaked me out. Luckily, I did not swerve or change my driving (slam on brakes etc), but with another person driving, this could have caused an accident. Toyota claims it was a piece of debris or rock that hit it so they say it is not under warranty. $14k repair price which is almost a quarter of what I am paying for the vehicle. Waiting to see if my insurance covers it.

I purchased my 2023 Toyota Rav4 new back on March 13,2023. 10 days later on March 23 it was raining as I pulled into bj’s parking lot, I parked and began fumbling around getting my bag and keys together when my car started shaking and sputtering eventually shutting down with an error message engine stopped steering power low. After a call to the salesman I was able to get my car restarted after 15minutes and many failed attempts. Car was bought back to service the following week and I was told car was not properly programmed at delivery, it was now programmed correctly and this should not happen again. April 17,2023 my son pulling into tractor supply , raining out, pulls into spot and car again shakes, sputters and shuts off, same message engine stopped steering power low. After many attempts car restarts approximately 20 minutes later. Car serviced codes are found and cleared, road tested and told car was ok. May 31,2025 I was driving down rt 80, pouring rain when traffic comes to a complete stop due to accident ahead. Car starts shaking, sputtering and shuts down. Same message code as always. I turned the car completely off as not to kill battery and started to goggle the Rav4. I attempted to restart the car numerous times. Called for a tow, prayed that I didn’t get killed once traffic started to move. Finally 1-1/2 hours later it started. Traffic began moving 15 minutes after I got it started. Took in for service, charged $199. 61 only to be told there were no codes. Problem could not be duplicated and in the future to always disable the start/stop button while using the vehicle. October30, 2025 raining, I stopped at panera drive thru. Placed an order waiting in line and car shuts down, same error code, couldn’t restart car for 20 minutes. Took to Toyota November 5th same response no codes and cannot replicate issue, car is ok. Please help rectify this before someone gets killed!.