general problems of the 2023 Toyota RAV4

The contact owns a 2023 Toyota Rav4. The contact stated while the vehicle was parked, the hatch door glass independently fractured. The vehicle was taken to an independent mechanic and repaired. The contact was informed that the failure was a known failure with the vehicle. The dealer was made aware of the failure but provided no assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.

The contact owns a 2023 Toyota Rav4. The contact stated that after auto starting the vehicle, the contact discovered that the driver side-view mirror had shattered without incident. The contact reviewed home security footage that confirmed that nothing interacted with the mirror to cause the failure. The dealer was initially notified of the failure and referred the contact to the manufacturer. The manufacturer was notified and the contact was given a case number. The contact was then referred to the NHTSA hotline to file a complaint. The vehicle had yet to be repaired. The failure mileage was 36,600.