Navigational (global Positioning System) Gps problems of the 2024 Toyota RAV4

Recently, I have been noticing that my defroster has not been working properly. Only defrosting a portion of the windshield in the front. I have also noticed that my gps screen will sometimes go completely black while driving. I am also having to reconnect my phone every time I am in the car after it has already been connected for some time throughout my drive. I am not sure completely what’s going on, but I have noticed that the recall that is currently out for Toyota. My car is having the same issues. There is no warning lights or anything that have come up. I did contact Toyota customer care about the issues.

Car play, gps, voice control system. Car play and gps is always off, sending wrong directions to get to a place. Voice control system interacts without being started by driver. I have been to the dealership where I bought the car; they know and acknowledge there is something wrong but they said there is no resolution at the moment.

The display panel keeps going blank. I called the dealer months ago to notify them and was told they have not been notified of any recalls!!! I called two weeks ago to be told there is a recall but nothing is available to correct this issue! the backup camera is useless at times. This is a major safety issue!!! in addition, I drive for a living and my car is used for work solely for my business. I cannot access the gps feature. I purchased this Rav4 solely for my business. When will this issue be corrected? disappointed consumer!.

1) connectivity for hands free electronics usage, including but not limited to cellular communication and/or gps. Vehicle and devices are available for inspection. 2) routine disconnection by the vehicle causes inability to safely use directions from gps and/or handsfree communication as mandated by state laws. The disconnection frequently, but not exclusively, happens while using the gps function in unfamiliar and/or unknown areas. 3) the problem has not been reproduced, but has been confirmed by the dealership. The dealership has additionally confirmed that the manufacturer knows this is an issue but no fix is on the horizon. 4) the vehicle has only been inspected by the dealership. 5) there are no warnings before happens. It may reset itself after turning the car off and on, it may continue connecting and disconnecting, or it will go days without being able to stay connected.

I apologize if this does not meet the NHTSA bar of a safety hazard. It does reduce the ability for hands free navigation and acts as a distraction for drivers. Toyota Rav4s have very poor gps tracking which makes the directions in the integrated head unit and guage cluster very distracting because they are consistently incorrect. There are dozens, maybe 100+, reports online of people having similar issues. Toyota dealership has looked at it many times, escalated for troubleshooting, and as of today they say there is no fix. I have many videos to demonstrate the issue is not a fluke. There are no warning signs and the gps will just start giving poor directions. The "danger" is in the fact that the only workaround now is to engage with a phone or other device while driving. In theory a human can rise above this and be smarter than the car but isn't that true of many safety components like non-functioning wipers(drive slow) or blind spot protectiong(check your mirror). The car is giving bad directions that the user is relying on as a navigational aid.

The apple carplay/navigation system in our 2024 Toyota Rav4 consistently drifts and displays incorrect vehicle location while driving. Navigation apps (apple maps, google maps, waze) provide inaccurate positioning and incorrect directions. This creates a distraction and unsafe driving condition, particularly for a teenage driver. Additionally, when connected to the vehicle, the iphone’s gps location also drifts, preventing accurate real-time location tracking by a parent. Even once disconnected the drifting on the phone navigation continues. The vehicle has been taken to a Toyota dealership multiple times. All software updates have been completed, but the problem persists and appears to have worsened. Toyota has no solve and refuse to put in a new navigation/carplay system. This defect has existed since the vehicle was purchased new in 2024.

I am unable to use any gps system when connected to the multimedia function via apple carplay. The location of the car on the maps is inaccurate. I could be a few feet to a few miles off. I called Toyota brand engagement to report this. Initially I asked if they could give me a complimentary subscription to their "direct connect" as suggested by the Toyota service center at my dealership. Ihad hopes that this might improve the location services. This was denied. I have taken it to the dealership 3 times in an effort to resolve this. I was told that they have seen this a few times and have replaced the radios in some cars previously with some success. At the last service visit Toyota was contacted by the service center and they were told to not replace any more radios and case #240705001763 was initiated by the Toyota brand engagement center concerning my car. No fix has been supplied yet nor have I received any communication about this. On Friday August 9, I spoke to "resolution specialist" who said she would escalate this as a safety issue. I have not received any communication since (except the post call survey). This is a safety concern as it renders all gps wayfinding apps inaccurate( waze, google maps, apple maps. This is a huge problem if you are relying on these. I paid almost $50,000 for this car and I expect the gps to work.