Table 1 shows one common equipment related problems of the 2025 Toyota RAV4.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
My car say front camera not working.
Info center went real dark in bright sun light--March 26 2026.
The infotainment display screen frequently goes black while the audio and navigation continues. It requires repeated forced reboots and glitches between the carplay and Toyota ui screen.
There is a stress fracture to the windshield starting at the bottom of the glass where it attaches to the body of the car, below the wipers. It’s not a chip nor was it caused by an object. It’s a semi circle crack. Two employees at the dealer glass department concurred that it’s not damage from a foreign object hitting and that it’s a stress crack. Yet dealer refuses to cover hands warranty. Car has less than 12,000 when this cracked.
The multimedia screen which shows the map and direction guidance became to blank occasionally, just white grey since February 2026. I immediately lost the direction. It could be back by restarting the engine at the beginning. The problem got worse, happened more often, some times the screen couldn't be back by restarting engine, but I found that it could be reset by pressing the volume button for long time. I reported to Toyota local dealer - hendrick Toyota apex and Toyota brand engagement center, the case manager is freddy. The local dealer run diagnosis twice, couldn't detect any problem. On may 11, the screen totally died, black, no any light. Restarting engine or pressing the volume botton couldn't get the screen back any more. The audio system is still working, I tried to use the map on my iphone, the direction map couldn't be showed, only the text direction shows. Because the system let map show on screen, it assumes that the map shows one screen but it is not. I lost car screen and the phone direction at the same time. Plus the backup camera doesn't show on the screen. Therefore, it is underivable in any unfamiliar area, and dangerous to drive in neighborhoods. I reported to local dealer and Toyota brand engagement center with videos. May 18, the local dealer run diagnosis again, found nothing wrong. But before I leave, the screen became blank. This morning it happened again. The problem is not fixed. Freddy told me he suggested to local dealer to replace the screen, I am waiting hendrick Toyota apex call me for the appointment. I can't upload videos. If you want to see the videos, please tell me where and how to upload the videos. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I was driving the speed limit (75) when I heard an explosion. I immediately pulled over to see if I had a flat tire or if someone had shot my car. I could see no damage and nothing was showing up on my dashboard so I continued to drive but heard a whistling sound. I checked all my windows and then my sunroof. Somehow the sunroof had exploded. There were no cars close to me and no overpasses or trees in the vicinity. I have had the car for almost 3 months and have never opened the sunroof.
On [xxx], at approximately [xxx], in greenwich CT, while I was very slowly driving into a parking space, the engine suddenly and unexpectedly surged,. The vehicle overcame the brakes and raced forward and collided with a stone wall, about 3 ft away. This was a new (since may 2025) vehicle with only approx 3,500 miles on it. I had not had any previous problems with it and there were no warning lights on the instrument panel. At the time, I was proceeding at a very low rate of speed, 1 - 3 mph. I drive only with my right foot which was on the brake, not on the gas. The vehicle accelerated with no action on my part and collided with a stone wall approx 3 ft away and bounced back several feet. Fortunately I was close to the wall so the vehicle did not have a long distance to accelerate and I was wearing my seat belt which probably protected me from injury. No other vehicle was involved. I was the sole occupant of the vehicle. I was wearing my seat-belt, the oem rubber mats were securely in place. The airbags did not deploy and I was not injured. I had the car towed to the Toyota dealership by aaa because I was afraid it might accelerate into traffic at a red light or stop sign if I drove it before the problem was repaired. I have reported this incident to Toyota motor corporation USA, through their brand engagement center (as instructed by the dealership) and they are sending out an engineer to the dealership to inspect the vehicle. I do not know which part malfunctioned or failed. The vehicle is at a Toyota dealership and presumably could be inspected (unless they replace some parts). Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Why a brand new 2025 Toyota Rav4 ev only 6 months old needed a brand new battery? car on the highway could only reach speed of 40 mph. I did not receive any recall on my new Rav4 ev took it to the Toyota dealer in wausau WI they said they had no clue what the issue was and put in a brand new battery. Said it was under warranty but could not tell me what tge issue was?I need to know why I never got a answer or a recall notification from Toyota? on a brand new SUV.
The left mirror is a blind site when making a left turn at stop signs. The front hood is too high. In a parking lot you can't see the curbs. Toyota said jack up the seat. That does not help. Kids can't be seen in front of the car. This is a safety issue. The number of selections to set the car for driving don't work for older people. The gas and break petal don't work for disabled people.
During an aws outage on 10/20/2025, the connect app which can turn on or off the vehicle, unlock/lock doors, etc had issues where it performed an unlock on our vehicle 5 times in 24hrs without us doing anything. Key fob was in sleep mode / low power mode (cannot signal vehicle). Reports of this happening to others found online, but Toyota dealership states no reports on any of this happening.
El día 2 DE octubre compré una rav 4 2025. El día 14 DE octubre me doy cuenta que los cristales se encontraban rayados como por dentro del cristal, entiendo que esto pudo haber puesto en riesgo mi seguridad ya que si cualquiera DE los cristales se rompe puede cortarme a mi o a un pasajero. En la primera inspección no notaron nada luego llamaron a un especialista DE Toyota para verificarlo y en conclusión si noto dicho defecto en los cristales pero noto que en el mismo concesionario había varios vehículos con el mismo problema me notificó que su deber ES reportar este problema pero que por el momento no hay nada que hacer con mi auto estos rayones por dentro del cristal únicamente son vistos específicamente bajo los rayos DE la luz solar. No hubo ningún símbolo ni falla antes DE notarlo el día 14 DE octubre2025.
I was driving on CA highway 20 on Thursday afternoon, oct. 2, when the sunroof spontaneously shattered. I was not driving under a bridge or overpass or tree. There were no vehicles directly in front of me. I heard a loud pop, like an exploding bottle, but could see no damage inside the car. Within a few miles, glass was flying off the roof and striking cars behind me. That's when I pulled off the road and saw the roof was shattered. The shape of the break mounded up in the middle, implying the roof had broken upward. There were no rocks inside on the sunroof cover, nor any other debris than shattered glass.
Unintended/unwanted sudden acceleration - we are aware of this happening 5 times while I was driving, all times coasting to proceed into a turn. (I do not drive with 2 feet). In each instance, while coasting my right foot covered (above) the brake pedal. Both feet were off the gas and brake pedal. Tachometer suddenly and rapidly spiked and car appeared/sounded like it would surge forward. In hopes of avoiding this sudden surge forward, I quickly put car in neutral and applied brake. Car slows and tachometer returns to normal. Brought to dealer, they stated from black box inspection that I was applying brake and gas simultaneously. This is nearly impossible for me; as I demonstrated to folks at dealer I physically cannot do this without causing the arthritic pain in my ankle/foot to rise to a very noticeable level. The pain would be prolonged while doing what they claimed I was doing. I vehemently deny their explanation for these occurrences. No accidents occurred, nobody was injured (in these incidents). Obviously those in my car and others near my vehicle on the road should this happen again could be injured. No warning lights, messages etc were displayed. Sporadic occurrences. Purchased vehicle July 11,2025, first occurrence (I noticed) at July 31, 2025. Dealer stated their case is closed on this as of 9/04/25. Today 9/17/25 another occurrence happened. Car is available for inspection upon request.
Sunroof leaks during rain events. If this continues to be a problem can cause rust, mildew and mold issues which can lead to respiratory issues. This was noted by the dealership today as well.
Enter water when open doors after to rain. All the doors. Dealer in puerto rico not resolver problem.
The vehicle's carplay is malfunctioning, showing incorrect vehicle location and navigation directions. The vehicle's screen often shows incorrect location and directions, and changes directions as it updates where it thinks the car is. This is available for inspection upon request. The safety of the driver and passengers is put at risk because the screen showing incorrect location and directions causes a constant distraction, taking your eyes away from the road to figure out if the map is showing you the correct location or not. Sometimes, when the carplay is looking for the correct location, the map spins around and shifts location which is also distracting even when you try to ignore it. The consistent distraction this causes while trying to navigate through unknown streets has caused both my wife and I to get lost, take the wrong turns, or get stressed and confused while driving because we don't know what the directions are telling us, or we don't know if we are following the right directions. We are worried we will hit a car or person during these times of confusion. This has been repeated multiple times at Toyota dealership and is a known issue acknowledged by Toyota corporate. The vehicle has been inspected by Toyota's regional technician who installed an unreleased software update at my last visit, but the problem persists without improvement. There isn't a warning sign. I have requested a replacement or reimbursement for this vehicle from Toyota but their dispute resolution team says I have not given enough opportunity for Toyota to repair the car. I then brought the car back in and they kept it for three weeks and installed an unreleased software update. The loaner car they provided me was the same car different year and had no carplay issues. I am trying to bring it back but the dealership cancelled my appointment telling me they won't accept the car because they can't fix it. I am trying to escalate again to corporate.
Nothing happened.