Door Latch problems of the 2011 Toyota Sienna

The contact owns a 2011 Toyota Sienna. The contact had received notification of NHTSA campaign number: 16v858000 (structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the repair was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the power sliding door unexpectedly opened while driving on a local roadway. The vehicle was not repaired. The approximate failure mileage was 200,000. VIN tool showed no open recall.

The contact owns a 2011 Toyota Sienna. The contact stated while driving 55 mph, the rear driver's and passenger's power sliding doors failed to latch securely and opened while driving. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 16v858000 (structure), but the failure persisted. The vehicle was taken to the dealer, who determined that the power sliding door motor, cable, and door lock actuators needed to be replaced. The dealer had to zip-tie the power sliding doors to keep the doors closed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 135,000.

The contact owns a 2011 Toyota Sienna. While driving 30 mph, the passenger side sliding door opened independently and without warning. The vehicle was taken to falmouth Toyota (290 macarthur blvd, bourne, MA 02532) where it was diagnosed that the door latches failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and originally stated that the failure was due to the issue described in NHTSA campaign number: 16v858000 (structure). The dealer later stated that the failure was due to a separate issue. The manufacturer was in the process of speaking to the dealer. The approximate failure mileage was 146,000.

The contact owns a 2011 Toyota Sienna. While turning a corner at 15 mph, the passenger side sliding door opened independently. The vehicle was taken to the dealer where it was diagnosed that a spring in the door failed and the doors needed to be recalibrated. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and stated that the VIN was included in a recall regarding the doors. The NHTSA campaign number was not provided. The parts to repair the vehicle were unavailable. The approximate failure mileage was 89,000.

The contact owns a 2011 Toyota Sienna. The contact stated that the driver and passenger automatic sliding doors would fail intermittently. The driver side sliding door would often close independently while the contact was standing in the doorway. The vehicle was inspected by a dealer who informed the contact that the vehicle would need to be further inspected by an engineer. The vehicle was not repaired. The failure mileage was approximately 900. Updated 03/29/11 updated 05/02/11.

The contact owns a 2011 Toyota Sienna. The contact observed during the opening of either one of the two passenger side power doors there would be an unusual popping noise. Also, the power doors failed to latch properly. The vehicle was taken to an authorized dealer and the technician informed that the power doors functioned as designed. The failure mileage was 3,000.

The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restarting the vehicle. Additionally, the contact stated that the sliding doors failed to function automatically and required to be opened or closed manually. The contact stated that while attempting to open the front driver's side door in icy and snowy weather, the door made an abnormal cracking sound and failed to open. The contact stated that the passenger's side door made an abnormal cracking sound but opened as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 9,999.