general problems of the 2011 Toyota Sienna - part 2

Told during my service at 15000k by Toyota technician that I would need to replace all 4 tires on my 2011 Toyota Sienna. I asked how was it possible a brand new leased vehicle with 15000k miles would need new tires and I was told that I could make it to 20000k but need new ones. The technician could not tell me why the tires were failing. After researching this issue and speaking with other Toyota Sienna owners it appears to be a big problem with the tires placed on Sienna minivans. It also appears that Toyota is blaming the tire company and the tire company is blaming Toyota. Of course the poor consumer gets stuck in the middle. A recall should be done as soon as possible as tire safety is very important.

Nhtsa campaign 11v560000. . . . . . . . . . . . . My vehicle has a tow hitch and so the safety recall information provided by says to not place the new tire and loading information placard on the vehicle. The instructions provided by Toyota further state that: "the remedy for your vehicle will be available after may 2012. We will send you another notice when it is ready. " I called Toyota in June of 2012 and was told that the remedy was not yet ready and I would be notified when it was. I was provided this information by an individual named [xxx] at 800-331-4331 ext [xxx] and was given a case number [xxx]. This was over a year ago and still not response or action by Toyota. It feesl like they have no intention of resolving this issue for me. How long is reasonable to wait for a fix with a recall associated with potential overloading of the tire/wheel? thank you information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Summary: Toyota is recalling certain model year 2011 through 2012 Sienna vehicles for failing to comply with the requirements of federal motor vehicle safety standard number 110, tire selections and rims. These vehicles do not meet the requirement for displaying the correct vehicle capacity weight as the rated load for the combination of cargo and occupants. Safety risk: incorrect information on the vehicle placard may lead to tire overloading and possibly cause tire failure increasing the risk of a crash. Remedy: Toyota will notify owners, and will provide a remedy when it is available. Toyota will mail out a corrected placard to customers along with revised owner manual information. This service will be performed free of charge. The safety recall began on June 27, 2013. Owners may contact Toyota at 1-800-331-4331. Recall status: recall incomplete.

Excessive tire wear to vehicle front tires detected after 5,846 miles. Alignment checked by dealer. New front tires were installed using a 65,000 mile rated tire. At 22,000 (16,000 miles from time of replacement) excessive wear (to steel cords) noted to new front tires. Manufacturer claims there is no mechanical/design defect in vehicle. Excessive and premature tire wear is creating potentially unsafe driving/operating conditions.