general problems of the 2002 Toyota Tacoma - part 2

45 problems related to suspension have been reported for the 2002 Toyota Tacoma. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Toyota Tacoma based on all problems reported for the 2002 Tacoma.

36 Suspension problem

Failure Date: 05/01/2014

I recently took my 2002 Toyota Tacoma into the local dealer, dch in wappingers falls NY, because of leak in the rack and pinion steering. Upon looking at the vehicle,they observed a cracked and rusted frame. We took the car down and I went to my local repair shop for a second opinion. That repair shop had said there was a frame recall for that year. I called Toyota in California and they confirmed there was a recall for that year and that they sent out a notice, but it had to be brought by the end of 2012. I told them I never received the notice. There have been 2 other recalls for the vehicle which I did receive notices. They checked with their compliance office and said they did send it to me. I asked how many notices went out and they said one and they do not send them certified mail. When I stated that I never received the notice, they told there was a department that may still be able to assist me. After opening up a case with Toyota, they came to the conclusion, there was nothing they can do about it because I failed to bring the car in by their deadline. I told them again that I never received the notice and that I don't feel safe driving the vehicle with a rusted and cracked frame. This seems to be problem with a good deal of Toyotas. I was hoping for some kind of help, since they've admitted the problem and I never received the notice and we, at this point have only their word that they sent me a notice. Thank you. Toyota case# 1405131065. Updated 07/03/14.

37 Suspension problem

Failure Date: 10/18/2013

The contact owns a 2002 Toyota Tacoma. The contact stated that while driving 30 mph, he heard a knocking noise in the rear or the vehicle. The vehicle was taken to a certified mechanic for inspection where they stated that the rear shock was corroded needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 151,000.

38 Suspension problem

Failure Date: 08/15/2013

I am a canadian citizen, currently the second owner of a 2002 Toyota Tacoma and have accessed this site to inform other owners but had to register this complaint under the previous owners name. This vehicle was purchased in new hampshire and returned to canada. In late 2011 I was advised that my vehicle frame was starting to show severe rust corrosion. I took steps, as advised, to have it undercoated but when taking it in for inspection this year, I was told it would not pass inspection. I was fortunate to be able to do a temporary fix by having the frame welded but that would only be in the short term. In pursuing this with Toyota USA I've told that there was an extended warranty put on these vehicles which expired in 2011 and since they didn't have it registered in the united states there was nothing they could do. It seems like they do everything to avoid responsibility for this problem but I am aware they have replaced many frames for similar vehicles at their cost or paid out the customers by buying back the vehicles. So many customers are frustrated with Toyota, me included and they've advised me since it isn't registered in the us currently they cannot do anything. On the other hand, checking with Toyota canada then they say I have to resolve the matter with Toyota USA. Talk about passing the buck back and forth. The vehicle has been registered in north America since 2002 and was built in California. Why should this matter? it's still a Toyota. Poor customer relations for people with similar problems.

39 Suspension problem

Failure Date: 01/16/2013

I bought a used 2002 Tacoma from a good friend. He took very good care of the truck, it was mint. After I bought the truck I asked about the frame recall, but he said when he took it in that they couldn't do it and he had forgotten to take it back. No negligence, just didn't see rust and didn't take it in for the under coating. I tried to get it done but Toyota would not stand behind the warranty. Two years later and I have a some pretty bad frame rust. This is a safety issue and I really cannot afford another payment. There needs to be a recall for this problem.

40 Suspension problem

Failure Date: 01/09/2013

My Tacoma was recalled 2 years ago for frame rust. They told me it was ok + undercoated it to prevent future rusting. All that undercoating is falling off. That can only be due to improper application or faulty product. The dealer that applied the product (ferris Toyota) says the product is faulty + they've seen it many times. They've also confirmed the same with other dealerships. Toyota, otoh, says there's nothing wrong. If the frame doesn't need undercoating, then why'd they do it? are they suggesting it works when 50% has fallen off? this is the same vehicle which is now being recalled for spare tires falling off on the highway + my emergency brakes have been seized with corrosion since I've owned the truck. I've contacted Toyota many times + they refuse to put their correspondence in writing, but the representative, tiffany bishop, says she types a transcript of our conversations, just won't give me copies. She also calls from a phone with a blocked number. What kind of bull is this? these vehicles are obvious hazards on the road + Toyota is playing games instead of making serious efforts to make the vehicles safe. Please bring this to the attention of someone at Toyota other than ms bishop, I am finished corresponding with her!.

41 Suspension problem

Failure Date: 10/16/2012

Tl- the contact owns a 2002 Toyota Tacoma. The contact stated that the frame near the rear passenger's side tire was rusted. The contact took the vehicle to a mechanic and was told that the frame could not be repaired and that the vehicle should not be driven. The vehicle was then taken to the dealer and it was determined that the vehicle could be repaired at the contact's expense. The manufacturer was contacted but provided no assistance. The VIN was not available. The failure mileage was unknown and the current mileage was 120,000. Kmj.

42 Suspension problem

Failure Date: 03/18/2012

2002 toyotoa truck, lost control and hit my Ford s/w, truck was on recall for ball/joints , both me and wife was hurt by this un insured driver, driver was cited for wrong turn into my lane, I lost both my car and my health, what can I do to recover damages from a uninsured truck and driver?.

43 Suspension problem

Failure Date: 02/06/2012

The contact owns a 2002 Toyota Tacoma. The contact stated that the vehicle was taken to the dealer for an inspection. The dealer determined that there was rust on the leaf springs and stated that the vehicle was not safe to be driven. The manufacturer was notified, but denied any assistance with repairs of the failure. The vehicle was not repaired. The failure and current mileages were 128,500.

44 Suspension problem

Failure Date: 07/01/2011

2002 Toyota Tacoma. Consumer states in 2010 while backing out of the backyard, the left wheel axle broke the consumer stated the exact same thing happened on July 1, 2011, only it happened on the opposite side. The consumer stated the tire twisted and the truck skidded into oncoming traffic.

45 Suspension problem

Failure Date: 01/18/2010

Had a recall on my Tacoma. I had bought from father, he bought new from spartan Toyota in lansing mi. It was for a possible frame rust recall. I have the records of taking it in for that purpose. It was cleared by service department. Apparently, they were supposed to spray a protective coat on the frame at no cost to me, which would include a 15 year warranty on frame. They did not do this. I sold truck to my son, approximately July 2014. He took it in for muffler work and they wouldn't put on hoist because frame is weak from rust. Everyone from the dealer and Toyota national has said it should have been sprayed, but because it wasn't they sorry but can't do anything. I feel that solution to the service departments mistake is not adequate. Do I have any other recourse to help my son? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).



Safety Ratings of Tacoma Cars
Fuel Economy of Tacoma Vehicles
Tacoma Service Bulletins
Tacoma Safety Recalls
Tacoma Defect Investigations