Steering Wheel Vibrate problems of the 2012 Toyota Tacoma

Lower control arm ball joint goes bad on both side cause the steering wheel to vibrate.

I own 2012 Tacoma sport from 500miles on it's had a vibration/shake in the steering wheel and sometimes throughout the vehicle cab. Toyota has been unable to resolve this issue with me a even after spending money of my own on re-balancing and alignment and trying to video tape they just have excuses after excuses. They say it's normal called road feedback or they claim they cant see the shake in the videos I have sent them. I hope this complaint is taking seriously before someone does get hurt or killed, its sad to think that it would come to that before Toyota does something and owns up to this issue existing. I do believe this is a safety issue, when people spend there hard earned money on a vehicle they shouldn't have to have there steering wheel shake and vibrations with there new purchase. Thank you for taking the time to read my complaint, jon.

Steering wheel shakes at highway speed, Toyota escondido has been able to duplicate's problem. Wheels have been rotated and balanced and problem still persist, vehicle is now at 9100 miles and I plan having dealer look at issue again , but I'm concerned this could lead to a more serious issue that could affect the safety of the vehicle. I have researched forums and found numerous complaints regarding this issue that seems to plague the Tacoma line.