general problems of the 2014 Toyota Venza

Sudden shattering of windshield and panoramic sunroof glass. The glass suddenly shattered with no obvious impact of any type.

I'm from vacouver, bc, canada. I was driving back, from vancouver airport outlet stores, on highway 99, with around 90 km/h and when I approached the intersection with over-passing cambie road, I heard like an glass explosion on the car roof, and by reflex I duck and cover but I did not stop the car in the middle of the incoming traffic. I managed to slow down and move to the side of the highway then stop the car completely. When got out an look I saw my mobile sunroof broken in large pieces, like someone cut it I square like forms. I was very lucky that my sunroof overhead protection was closed, at the time of the incident, otherwise all those broken sunroof pieces had fallen in my head . . . And at 90 km/h . . . My reaction would had been different, probably leading to a serious accident. Since it was long weekend, the company which sold me the car, and represent Toyota (destination Toyota burnaby) was closed, so I called the insurance company and file a claim (icbc - ap67648-3). I finally managed to get it into the repair shop (same company which sold me the car) and after they change the sunroof, they told me the electrical part which closes the mechanism is not working properly, and they need to change that too. It's almost 1 month and a half and they still working on the car, a 2 years old car!!!.

On Friday, July 1st on vacation to hershy pennslyvania the sunroof on my 2014 Toyota Venza exploded. There was no traffic or anything near us. I informed Toyota of hopkinsville about my concern about the safety of the vehicle. Their response was the warranty was expired because of the mileage of the vehicle I called the Toyota coporate office just to get transfered from one customer service rep to another. I am out of rental car expenses plus my insurance deductibe. Both insurance estimator and Toyota technician agreed no object damaged the roof but Toyota refuses to pay for the damages. I just want to travel in a vehicle that is safe and the car manufacture has some integrity.

Mice are gaining access to the interior cabin of my vehicle. I trapped 2 mice over the last 2 days. The Toyota Venza is parked in the same garage as my previous car, a 2004 Ford escape. The escape was parked there for 11 years and I never had this issue. They are gaining access through the air filtration system. It is easy to see that there are openings not covered by screen or mesh that are large enough for mice to gain access to the interior of the vehicle. My dealership tells me that all cars have this issue and I will be charged for any work on this problem as they consider it to be a "maintenence issue" when it is clearly a design flaw. Why should they change the design? they can make lots of money leaving it as is so consumers have to pay out of pocket to try to fix the problem. Mice are disease carrying vermin. Allowing them to have access to my vehicle makes it, in my opinion, unsafe to drive. I have an appointment with kari Toyota in superior, WI on wed, Nov 4 to address the problem.

The sunroof imploded and completely shattered while parked in our home garage. The vehicle had not been used since Friday evening, July 11th. The implosion happened sometime the during the night of July 12th and before 9 am on July 13th when I went to use the car. That is when I discovered that the wind deflector had popped up and the sunroof was shattered. Fyi - nothing fell onto the roof of the car to cause the breakage.