Cruise Control Problems of Toyota Venza

The contact owned a 2013 Toyota Venza. While driving 60 mph with the cruise control activated, the brake pedal was depressed, but failed to respond without warning. As a result, the contact crashed into another vehicle. A police report was filed. The contact sustained bruises to the right leg and chest area that required medical attention. The vehicle was towed and deemed destroyed. The manufacturer was notified of the failure. The failure mileage was 48,112.

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On September 14, 2010 my husband and I were driving our 2010 Toyota Venza on rte. 19s, in fayette, west virginia. We accelerated our Venza to match ongoing traffic speeds, when the throttle stuck wide open and was increasing in speed. I stepped on the brakes, which failed to respond. I then checked the cruise control, to see if I had inadvertently engaged it, but I had not. I then started to pump the accelerator pedal with extreme force, and after numerous pumps, the throttle disengaged. As soon as it was safe, we pulled over to the side of the road, and called our dealership, courtesy Toyota. They instructed us to call 1(800)331-4331 to report the incident and have the vehicle towed to the nearest Toyota dealer. The car was brought to l&s Toyota city in beckley, wv, where they proceeded to perform an unintended acceleration inspection, but the tech was unable to duplicate the issue. They performed the recall of the pedal reshaping, which we had not been previously notified of, and cleared the vehicle for release to us, at this time, and advised us that if this should reoccur, to shift the vehicle into neutral and slow the car by braking. The issue was not related to the pedal shape or the driver mat, and was in fact a computer anomaly. When the anomaly occurred, it froze the throttle and blocked the braking system. . Further more, the idea to shift into neutral is unsafe, as there were no brakes to slow the vehicle to a stop and would continue to coast onward at an uncontrollable velocity. I expect that Toyota company knows the defect lies in the computer control system, but may well believe the cost of claims and human lives is cheaper than fixing the very real problem. We purchased the Toyota Venza March 30, 2010 and were assured that, at that time, there were no recalls for it. The recall for our Venza was issued March 16, 2010, which had not been performed on our car, and we had not been aware of one until our very traumatic experience occurred.

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I was driving a 2010 Toyota Venza, and was heavily pressing on the accelerator to gain speed to merge onto the express way, when my car kept accelerating at a high rate of speed, even after I took my foot away from the accelerator, approx 80 mph. The only thing I can compare it to, is it felt like the car's cruise control engaged on it's own and took over, but, kept accelerating. I put my foot on the brake but since the car was accelerating at a high rate of speed it was hard to keep it pressed, so I used both feet and all my leg strength and held the brake to the floor. It slowed the speed a little. It took approximately over a 1/4 mile, less then a 1/2 mile, before the accelerator pedal disengaged. I could not search for neutral immediately because I was watching traffic and maneuvering away from traffic entering and exiting the expressway. Neutral on the Venza is not a straight shift. You have to shift left and then up to find neutral. Most cars is its a straight shift.

On I-77 between columbia,SC and charlotte, with my cruise control on, running about 67, in the passing lane. As I approached a truck in the passing lane, I tapped the brake pedal to disengage the cruise control. It didn't work! I pressed the off button on the cruise control, that didn't work. I tried pressing the brake again and each time I did, when I released the brake the car "shot" out like a rocket. Finally, I put the vehicle in neutral, pulled over to the side and cut-off the ignition. I could have easily run into the back of the 18 wheeler, or another vehicle. When I recranked the vehicle's cruise had disengaged. I took it to the Toyota dealer (cherokee Toyota), canton, georgia. They said they couldn't find anything wrong, and it may have been the floormat got stuck under the accelerator. Believe me, that's not what happened. The floor mat has never moved while driving. They never explained to me why the cruise control would not disengage. . . I am afraid to use my cruise control, and afraid to allow my wife to even drive the vehicle. . . .

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