Technical Service Bulletins of the 2017 Ford C-max Energi

There have been 5 technical service bulletins issued for the 2017 Ford C-max Energi.

1 2017 Ford C-max Energi back over prevention:software TSB (Bulletin TSB 20-2255)

Bulletin Date: Aug. 6, 2020
Component: Back over prevention:software.
Bulletin Summary: Some 2016 mks, 2016-2017 navigator, 2016-2018 f150/focus/cmax/edge/fiesta/mkx/ transit connect/mustang, 2017-2018 continental/fusion/mkz, 2017-2019 explorer, 2016-2019 escape/mkc/flex/mkt/taurus/transit/expedition/f-super duty, and 2018-201
Vehicles covered in this TSB:
2016 Ford C-max, 2017 Ford C-max, 2018 Ford C-max, 2016 Ford C-max Energi, 2017 Ford C-max Energi, 2016 Ford C-max Hybrid, 2018 Ford Ecosport, 2019 Ford Ecosport, 2016 Ford Edge, 2017 Ford Edge, 2018 Ford Edge, 2016 Ford Escape, 2017 Ford Escape, 2018 Ford Escape, 2019 Ford Escape, 2016 Ford Expedition, 2017 Ford Expedition, 2018 Ford Expedition, 2019 Ford Expedition, 2017 Ford Explorer, 2018 Ford Explorer, 2019 Ford Explorer, 2017 Ford Explorer Police Intercept, 2018 Ford Explorer Police Intercept, 2019 Ford Explorer Police Intercept, 2016 Ford F-150, 2017 Ford F-150, 2018 Ford F-150, 2016 Ford F-250 Sd, 2017 Ford F-250 Sd, 2018 Ford F-250 Sd, 2019 Ford F-250 Sd, 2016 Ford F-350 Sd, 2017 Ford F-350 Sd, 2018 Ford F-350 Sd, 2019 Ford F-350 Sd, 2016 Ford F-450 Sd, 2017 Ford F-450 Sd, 2018 Ford F-450 Sd, 2019 Ford F-450 Sd, 2016 Ford F-550, 2017 Ford F-550, 2018 Ford F-550, 2019 Ford F-550, 2016 Ford Fiesta, 2017 Ford Fiesta, 2018 Ford Fiesta, 2016 Ford Flex, 2017 Ford Flex, 2018 Ford Flex, 2019 Ford Flex, 2016 Ford Focus, 2017 Ford Focus, 2018 Ford Focus, 2017 Ford Fusion, 2018 Ford Fusion, 2017 Ford Fusion Energi, 2018 Ford Fusion Energi, 2017 Ford Fusion Hybrid, 2018 Ford Fusion Hybrid, 2016 Ford Mustang, 2017 Ford Mustang, 2018 Ford Mustang, 2016 Ford Police Interceptor Sedan, 2017 Ford Police Interceptor Sedan, 2018 Ford Police Interceptor Sedan, 2019 Ford Police Interceptor Sedan, 2016 Ford Taurus, 2017 Ford Taurus, 2018 Ford Taurus, 2019 Ford Taurus, 2016 Ford Transit, 2017 Ford Transit, 2018 Ford Transit, 2019 Ford Transit, 2016 Ford Transit Connect, 2017 Ford Transit Connect, 2018 Ford Transit Connect, 2017 Lincoln Continental, 2018 Lincoln Continental, 2016 Lincoln MKC, 2017 Lincoln MKC, 2018 Lincoln MKC, 2019 Lincoln MKC, 2016 Lincoln MKS, 2016 Lincoln MKT, 2017 Lincoln MKT, 2018 Lincoln MKT, 2019 Lincoln MKT, 2016 Lincoln MKX, 2017 Lincoln MKX, 2018 Lincoln MKX, 2017 Lincoln MKZ, 2018 Lincoln MKZ, 2017 Lincoln Mkz Hybrid, 2018 Lincoln Mkz Hybrid, 2016 Lincoln Navigator, 2017 Lincoln Navigator.

2 2017 Ford C-max Energi side/rear glass TSB (Bulletin SSM 48130)

Bulletin Date: Aug. 9, 2019
Component: Side/rear glass.
Bulletin Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
Vehicles covered in this TSB:
2013 Ford C-max, 2014 Ford C-max, 2015 Ford C-max, 2016 Ford C-max, 2017 Ford C-max, 2018 Ford C-max, 2013 Ford C-max Energi, 2014 Ford C-max Energi, 2015 Ford C-max Energi, 2016 Ford C-max Energi, 2017 Ford C-max Energi, 2013 Ford C-max Hybrid, 2015 Ford C-max Hybrid, 2016 Ford C-max Hybrid, 2010 Ford Crown Victoria, 2011 Ford Crown Victoria, 2012 Ford Crown Victoria, 2010 Ford E-150, 2011 Ford E-150, 2012 Ford E-150, 2013 Ford E-150, 2014 Ford E-150, 2015 Ford E-150, 2016 Ford E-150, 2017 Ford E-150, 2010 Ford E-250, 2011 Ford E-250, 2012 Ford E-250, 2013 Ford E-250, 2014 Ford E-250, 2015 Ford E-250, 2016 Ford E-250, 2017 Ford E-250, 2010 Ford E-350, 2011 Ford E-350, 2012 Ford E-350, 2013 Ford E-350, 2014 Ford E-350, 2015 Ford E-350, 2016 Ford E-350, 2017 Ford E-350, 2018 Ford E-350, 2019 Ford E-350, 2010 Ford E-450, 2011 Ford E-450, 2012 Ford E-450, 2013 Ford E-450, 2014 Ford E-450, 2015 Ford E-450, 2016 Ford E-450, 2017 Ford E-450, 2018 Ford E-450, 2019 Ford Ecosport, 2010 Ford Edge, 2011 Ford Edge, 2012 Ford Edge, 2013 Ford Edge, 2014 Ford Edge, 2015 Ford Edge, 2016 Ford Edge, 2017 Ford Edge, 2018 Ford Edge, 2019 Ford Edge, 2013 Ford Escape, 2014 Ford Escape, 2015 Ford Escape, 2016 Ford Escape, 2017 Ford Escape, 2018 Ford Escape, 2019 Ford Escape, 2010 Ford Expedition, 2011 Ford Expedition, 2012 Ford Expedition, 2013 Ford Expedition, 2014 Ford Expedition, 2015 Ford Expedition, 2016 Ford Expedition, 2017 Ford Expedition, 2020 Ford Expedition, 2010 Ford Explorer, 2011 Ford Explorer, 2012 Ford Explorer, 2013 Ford Explorer, 2014 Ford Explorer, 2015 Ford Explorer, 2016 Ford Explorer, 2017 Ford Explorer, 2018 Ford Explorer, 2019 Ford Explorer, 2020 Ford Explorer, 2010 Ford Explorer Sport Trac, 2010 Ford F-150, 2011 Ford F-150, 2012 Ford F-150, 2013 Ford F-150, 2014 Ford F-150, 2015 Ford F-150, 2016 Ford F-150, 2017 Ford F-150, 2018 Ford F-150, 2019 Ford F-150, 2020 Ford F-150, 2020 Ford F-250, 2011 Ford F-250 Sd, 2012 Ford F-250 Sd, 2013 Ford F-250 Sd, 2014 Ford F-250 Sd, 2015 Ford F-250 Sd, 2016 Ford F-250 Sd, 2017 Ford F-250 Sd, 2018 Ford F-250 Sd, 2019 Ford F-250 Sd, 2020 Ford F-350, 2011 Ford F-350 Sd, 2012 Ford F-350 Sd, 2013 Ford F-350 Sd, 2014 Ford F-350 Sd, 2015 Ford F-350 Sd, 2016 Ford F-350 Sd, 2017 Ford F-350 Sd, 2018 Ford F-350 Sd, 2019 Ford F-350 Sd, 2020 Ford F-450, 2011 Ford F-450 Sd, 2012 Ford F-450 Sd, 2013 Ford F-450 Sd, 2014 Ford F-450 Sd, 2015 Ford F-450 Sd, 2016 Ford F-450 Sd, 2017 Ford F-450 Sd, 2018 Ford F-450 Sd, 2019 Ford F-450 Sd, 2020 Ford F-550, 2011 Ford F-550 Sd, 2012 Ford F-550 Sd, 2013 Ford F-550 Sd, 2014 Ford F-550 Sd, 2015 Ford F-550 Sd, 2016 Ford F-550 Sd, 2017 Ford F-550 Sd, 2018 Ford F-550 Sd, 2019 Ford F-550 Sd, 2012 Ford Fiesta, 2013 Ford Fiesta, 2014 Ford Fiesta, 2015 Ford Fiesta, 2016 Ford Fiesta, 2017 Ford Fiesta, 2018 Ford Fiesta, 2019 Ford Fiesta, 2010 Ford Flex, 2011 Ford Flex, 2012 Ford Flex, 2013 Ford Flex, 2014 Ford Flex, 2015 Ford Flex, 2016 Ford Flex, 2017 Ford Flex, 2018 Ford Flex, 2019 Ford Flex, 2012 Ford Focus, 2013 Ford Focus, 2014 Ford Focus, 2015 Ford Focus, 2016 Ford Focus, 2017 Ford Focus, 2018 Ford Focus, 2010 Ford Fusion, 2011 Ford Fusion, 2012 Ford Fusion, 2013 Ford Fusion, 2014 Ford Fusion, 2015 Ford Fusion, 2016 Ford Fusion, 2017 Ford Fusion, 2018 Ford Fusion, 2019 Ford Fusion, 2010 Ford Mustang, 2011 Ford Mustang, 2019 Ford Mustang, 2010 Ford Taurus, 2011 Ford Taurus, 2019 Ford Taurus, 2019 Ford Transit, 2019 Ford Transit Connect, 2017 Lincoln Continental, 2018 Lincoln Continental, 2015 Lincoln MKC, 2016 Lincoln MKC, 2017 Lincoln MKC, 2018 Lincoln MKC, 2019 Lincoln MKC, 2010 Lincoln MKS, 2011 Lincoln MKS, 2012 Lincoln MKS, 2013 Lincoln MKS, 2014 Lincoln MKS, 2015 Lincoln MKS, 2016 Lincoln MKS, 2010 Lincoln MKT, 2011 Lincoln MKT, 2012 Lincoln MKT, 2013 Lincoln MKT, 2014 Lincoln MKT, 2015 Lincoln MKT, 2016 Lincoln MKT, 2017 Lincoln MKT, 2018 Lincoln MKT, 2019 Lincoln MKT, 2010 Lincoln MKX, 2011 Lincoln MKX, 2012 Lincoln MKX, 2013 Lincoln MKX, 2014 Lincoln MKX, 2015 Lincoln MKX, 2016 Lincoln MKX, 2017 Lincoln MKX, 2018 Lincoln MKX, 2019 Lincoln MKX, 2013 Lincoln MKZ, 2014 Lincoln MKZ, 2015 Lincoln MKZ, 2016 Lincoln MKZ, 2017 Lincoln MKZ, 2018 Lincoln MKZ, 2019 Lincoln MKZ, 2010 Lincoln Navigator, 2011 Lincoln Navigator, 2010 Lincoln Town Car, 2011 Lincoln Town Car, 2010 Mercury Mariner, 2011 Mercury Mariner, 2010 Mercury Milan, 2011 Mercury Milan, 2010 Mercury Mountaineer, 2011 Mercury Mountaineer.

3 2017 Ford C-max Energi visibility TSB (Bulletin SSM 48130)

Bulletin Date: Aug. 9, 2019
Component: Visibility.
Bulletin Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
Vehicles covered in this TSB:
2013 Ford C-max, 2014 Ford C-max, 2015 Ford C-max, 2016 Ford C-max, 2017 Ford C-max, 2018 Ford C-max, 2013 Ford C-max Energi, 2014 Ford C-max Energi, 2015 Ford C-max Energi, 2016 Ford C-max Energi, 2017 Ford C-max Energi, 2013 Ford C-max Hybrid, 2015 Ford C-max Hybrid, 2016 Ford C-max Hybrid, 2010 Ford Crown Victoria, 2011 Ford Crown Victoria, 2012 Ford Crown Victoria, 2010 Ford E-150, 2011 Ford E-150, 2012 Ford E-150, 2013 Ford E-150, 2014 Ford E-150, 2015 Ford E-150, 2016 Ford E-150, 2017 Ford E-150, 2010 Ford E-250, 2011 Ford E-250, 2012 Ford E-250, 2013 Ford E-250, 2014 Ford E-250, 2015 Ford E-250, 2016 Ford E-250, 2017 Ford E-250, 2010 Ford E-350, 2011 Ford E-350, 2012 Ford E-350, 2013 Ford E-350, 2014 Ford E-350, 2015 Ford E-350, 2016 Ford E-350, 2017 Ford E-350, 2018 Ford E-350, 2019 Ford E-350, 2010 Ford E-450, 2011 Ford E-450, 2012 Ford E-450, 2013 Ford E-450, 2014 Ford E-450, 2015 Ford E-450, 2016 Ford E-450, 2017 Ford E-450, 2018 Ford E-450, 2019 Ford Ecosport, 2010 Ford Edge, 2011 Ford Edge, 2012 Ford Edge, 2013 Ford Edge, 2014 Ford Edge, 2015 Ford Edge, 2016 Ford Edge, 2017 Ford Edge, 2018 Ford Edge, 2019 Ford Edge, 2013 Ford Escape, 2014 Ford Escape, 2015 Ford Escape, 2016 Ford Escape, 2017 Ford Escape, 2018 Ford Escape, 2019 Ford Escape, 2010 Ford Expedition, 2011 Ford Expedition, 2012 Ford Expedition, 2013 Ford Expedition, 2014 Ford Expedition, 2015 Ford Expedition, 2016 Ford Expedition, 2017 Ford Expedition, 2020 Ford Expedition, 2010 Ford Explorer, 2011 Ford Explorer, 2012 Ford Explorer, 2013 Ford Explorer, 2014 Ford Explorer, 2015 Ford Explorer, 2016 Ford Explorer, 2017 Ford Explorer, 2018 Ford Explorer, 2019 Ford Explorer, 2020 Ford Explorer, 2010 Ford Explorer Sport Trac, 2010 Ford F-150, 2011 Ford F-150, 2012 Ford F-150, 2013 Ford F-150, 2014 Ford F-150, 2015 Ford F-150, 2016 Ford F-150, 2017 Ford F-150, 2018 Ford F-150, 2019 Ford F-150, 2020 Ford F-150, 2020 Ford F-250, 2011 Ford F-250 Sd, 2012 Ford F-250 Sd, 2013 Ford F-250 Sd, 2014 Ford F-250 Sd, 2015 Ford F-250 Sd, 2016 Ford F-250 Sd, 2017 Ford F-250 Sd, 2018 Ford F-250 Sd, 2019 Ford F-250 Sd, 2020 Ford F-350, 2011 Ford F-350 Sd, 2012 Ford F-350 Sd, 2013 Ford F-350 Sd, 2014 Ford F-350 Sd, 2015 Ford F-350 Sd, 2016 Ford F-350 Sd, 2017 Ford F-350 Sd, 2018 Ford F-350 Sd, 2019 Ford F-350 Sd, 2020 Ford F-450, 2011 Ford F-450 Sd, 2012 Ford F-450 Sd, 2013 Ford F-450 Sd, 2014 Ford F-450 Sd, 2015 Ford F-450 Sd, 2016 Ford F-450 Sd, 2017 Ford F-450 Sd, 2018 Ford F-450 Sd, 2019 Ford F-450 Sd, 2020 Ford F-550, 2011 Ford F-550 Sd, 2012 Ford F-550 Sd, 2013 Ford F-550 Sd, 2014 Ford F-550 Sd, 2015 Ford F-550 Sd, 2016 Ford F-550 Sd, 2017 Ford F-550 Sd, 2018 Ford F-550 Sd, 2019 Ford F-550 Sd, 2012 Ford Fiesta, 2013 Ford Fiesta, 2014 Ford Fiesta, 2015 Ford Fiesta, 2016 Ford Fiesta, 2017 Ford Fiesta, 2018 Ford Fiesta, 2019 Ford Fiesta, 2010 Ford Flex, 2011 Ford Flex, 2012 Ford Flex, 2013 Ford Flex, 2014 Ford Flex, 2015 Ford Flex, 2016 Ford Flex, 2017 Ford Flex, 2018 Ford Flex, 2019 Ford Flex, 2012 Ford Focus, 2013 Ford Focus, 2014 Ford Focus, 2015 Ford Focus, 2016 Ford Focus, 2017 Ford Focus, 2018 Ford Focus, 2010 Ford Fusion, 2011 Ford Fusion, 2012 Ford Fusion, 2013 Ford Fusion, 2014 Ford Fusion, 2015 Ford Fusion, 2016 Ford Fusion, 2017 Ford Fusion, 2018 Ford Fusion, 2019 Ford Fusion, 2010 Ford Mustang, 2011 Ford Mustang, 2019 Ford Mustang, 2010 Ford Taurus, 2011 Ford Taurus, 2019 Ford Taurus, 2019 Ford Transit, 2019 Ford Transit Connect, 2017 Lincoln Continental, 2018 Lincoln Continental, 2015 Lincoln MKC, 2016 Lincoln MKC, 2017 Lincoln MKC, 2018 Lincoln MKC, 2019 Lincoln MKC, 2010 Lincoln MKS, 2011 Lincoln MKS, 2012 Lincoln MKS, 2013 Lincoln MKS, 2014 Lincoln MKS, 2015 Lincoln MKS, 2016 Lincoln MKS, 2010 Lincoln MKT, 2011 Lincoln MKT, 2012 Lincoln MKT, 2013 Lincoln MKT, 2014 Lincoln MKT, 2015 Lincoln MKT, 2016 Lincoln MKT, 2017 Lincoln MKT, 2018 Lincoln MKT, 2019 Lincoln MKT, 2010 Lincoln MKX, 2011 Lincoln MKX, 2012 Lincoln MKX, 2013 Lincoln MKX, 2014 Lincoln MKX, 2015 Lincoln MKX, 2016 Lincoln MKX, 2017 Lincoln MKX, 2018 Lincoln MKX, 2019 Lincoln MKX, 2013 Lincoln MKZ, 2014 Lincoln MKZ, 2015 Lincoln MKZ, 2016 Lincoln MKZ, 2017 Lincoln MKZ, 2018 Lincoln MKZ, 2019 Lincoln MKZ, 2010 Lincoln Navigator, 2011 Lincoln Navigator, 2010 Lincoln Town Car, 2011 Lincoln Town Car, 2010 Mercury Mariner, 2011 Mercury Mariner, 2010 Mercury Milan, 2011 Mercury Milan, 2010 Mercury Mountaineer, 2011 Mercury Mountaineer.

4 2017 Ford C-max Energi equipment TSB (Bulletin tsb18-2216)

Bulletin Date: Jul. 20, 2018
Component: Equipment.
Bulletin Summary: Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the second generation 120-volt electri
Vehicles covered in this TSB:
2013 Ford C-max Energi, 2014 Ford C-max Energi, 2015 Ford C-max Energi, 2016 Ford C-max Energi, 2017 Ford C-max Energi, 2012 Ford Focus Electric, 2013 Ford Focus Electric, 2014 Ford Focus Electric, 2015 Ford Focus Electric, 2016 Ford Focus Electric, 2013 Ford Fusion Energi, 2014 Ford Fusion Energi, 2015 Ford Fusion Energi, 2016 Ford Fusion Energi, 2017 Ford Fusion Energi, 2018 Ford Fusion Energi, 2013 Ford Fusion Hybrid, 2014 Ford Fusion Hybrid, 2015 Ford Fusion Hybrid, 2016 Ford Fusion Hybrid, 2017 Ford Fusion Hybrid, 2018 Ford Fusion Hybrid.

5 2017 Ford C-max Energi battery TSB (Bulletin tsb18-2216)

Bulletin Date: Jul. 20, 2018
Component: Battery.
Bulletin Summary: Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the second generation 120-volt electri
Vehicles covered in this TSB:
2013 Ford C-max Energi, 2014 Ford C-max Energi, 2015 Ford C-max Energi, 2016 Ford C-max Energi, 2017 Ford C-max Energi, 2012 Ford Focus Electric, 2013 Ford Focus Electric, 2014 Ford Focus Electric, 2015 Ford Focus Electric, 2016 Ford Focus Electric, 2013 Ford Fusion Energi, 2014 Ford Fusion Energi, 2015 Ford Fusion Energi, 2016 Ford Fusion Energi, 2017 Ford Fusion Energi, 2018 Ford Fusion Energi, 2013 Ford Fusion Hybrid, 2014 Ford Fusion Hybrid, 2015 Ford Fusion Hybrid, 2016 Ford Fusion Hybrid, 2017 Ford Fusion Hybrid, 2018 Ford Fusion Hybrid.

6 2017 Ford C-max Energi equipment adaptive TSB (Bulletin SSM 47347)

Bulletin Date: Jun. 11, 2018
Component: Equipment adaptive.
Bulletin Summary: Some 2013-2017 c-max phev may exhibit diagnostic code p2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube en
Vehicles covered in this TSB:
2013 Ford C-max Energi, 2014 Ford C-max Energi, 2015 Ford C-max Energi, 2016 Ford C-max Energi, 2017 Ford C-max Energi.

7 2017 Ford C-max Energi equipment TSB (Bulletin SSM 47347)

Bulletin Date: Jun. 11, 2018
Component: Equipment.
Bulletin Summary: Some 2013-2017 c-max phev may exhibit diagnostic code p2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube en
Vehicles covered in this TSB:
2013 Ford C-max Energi, 2014 Ford C-max Energi, 2015 Ford C-max Energi, 2016 Ford C-max Energi, 2017 Ford C-max Energi.

8 2017 Ford C-max Energi software TSB (Bulletin SSM 46371)

Bulletin Date: Feb. 9, 2017
Component: Software.
Bulletin Summary: Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-Jan-2017 may not respond to customers remote commands via mylincoln/myfo
Vehicles covered in this TSB:
2013 Ford C-max Energi, 2014 Ford C-max Energi, 2015 Ford C-max Energi, 2016 Ford C-max Energi, 2017 Ford C-max Energi, 2012 Ford Focus Electric, 2013 Ford Focus Electric, 2014 Ford Focus Electric, 2015 Ford Focus Electric, 2016 Ford Focus Electric, 2013 Ford Fusion Energi, 2014 Ford Fusion Energi, 2015 Ford Fusion Energi, 2016 Ford Fusion Energi, 2017 Ford Fusion Energi, 2017 Lincoln Continental, 2015 Lincoln MKC, 2016 Lincoln MKC, 2017 Lincoln MKC, 2016 Lincoln MKX, 2017 Lincoln MKX, 2015 Lincoln MKZ, 2016 Lincoln MKZ, 2017 Lincoln MKZ.


Also see Ford vehicle common problems.