Side/window Air Bag problems of the 2018 Volkswagen Atlas

Tl the contact owns a 2018 Volkswagen Atlas. While driving less than 5 mph, the vehicle slid onto a curb, causing damage to the rear passenger side wheel. The contact stated that both the driver and passenger side curtain air bags and the front passenger side air bag erroneously deployed. Also, the front driver and passenger side seat belts were damaged. The cause of the failure was not determined. The vehicle was towed to a body shop. A police report was filed and there were no injuries. Hawk Volkswagen (2861 west jefferson st, joliet, IL) and the manufacturer were notified of the failure. The VIN was not available. The failure mileage was 2,000.

Side air bags deployed on passenger side tires hit cubs. . . No direct damage what so ever to car just rims. An oncoming car was coming too close to me. :30 seconds later (right in front of my gated community), every single air bag deployed except front and passenger air bags. The car is motion :30 after interaction with curb when the air bags deployed and car stopped in the middle of the street. It was in a neighborhood in fresno 93711 (fir street).

My wife slid into a curb during a left-hand turn into our neighborhood due to ice. She damaged the right front wheel and a couple mechanics, scratching the right rear wheel as well. There is no damage to any other part of the exterior; however, this curb impact set off all of the interior side airbags, including one seat airbag. My wife received minor pain from airbag impact but thankfully my children were not in the car because a side airbag deployed directly inside my child's head restraint. In the words of the insurance adjuster, and the service technicians at multiple dealers and body shops, they have never seen airbags deploy like this due to an impact with a curb, with so little damage as well. Total cost to repair around $10k, resale value dropped 20% according to dealer quote, as airbag deployment is on carfax. It has been three months and vw has yet to manufacture the seat belts and seat cover for replacement. We have been without the car all this time and it could be several more months before we even get a true timeline. . . All due to an impact with a curb. To make things more interesting, there is another Atlas who also slid into a curb due to ice during the same storm, only damage to wheels, airbags deployed, and they are still without their car as well, three months later. Vw support refuses to release report that dictates the airbags deployed properly, stating it's normal and therefore our fault. Considering the obvious and the testimonies of auto body specialists, there is something wrong with airbag sensors.