general problems of the 2019 Volkswagen Atlas - part 2

1. I was driving towards a stop sign at about 15-20mph(school zone) and all of a sudden the vehicle slammed its brakes and shut off. The dashboards’ lights were all on. Vehicle motor was no longer on. I had cars behind me and my children in the car, so I had to quickly put the car back in park and turn the car back on via push start. I know there has been a recall out for this door harness issue, however my VIN is not showing to be part of it. As I believe it should. 2. The airbag error is also intermittently been popping up on the dashboard. I have had these checked out at findlay Volkswagen however they couldn’t reproduce the problem. There were no warning lamps that popped up before the problems occurred. I am the main transport for my children, and I can not risk any problems with them in the vehicle. These need to be in recalls!.

I bought the car new 2 years ago and the issues began around 11k miles and have continued every several months to it is current 45k mileage. On 4 occasions my car has powered down while driving speeds approximately 60mph and began shaking with the epc and check engine light becoming illuminated. Of those occasions, 3 of which I was able to get the car to the side of the road and restart it to get to a servicer. 1 of those times I had to have to towed. On the fifth occasion the car began shaking and worsened with accelaration with both the check engine and epc light on. The dealer has only changed a coil to date. Other occasions they repaired recalls in hopes of stopping. Several times I have been told it was a misfire and they could not pinpoint the issue.

Military combat retired veteran, purchased cpo 2019 Atlas from vw dealer. Claim filed with vw customer care. Numerous issues with steering rack, and excessive vibrations at normal speeds. Vehicle has never sounded or handled like would be expected. First alignment and 4 wheel balance 1 month after purchase - 2 months later, steering rack replaced. 5 months and 5500 miles after rack replaced, brakes and tires worn 50% post-steering rack replacement. Dealer state 'steering rack retorqued', and ware on tires and brakes due to 'underinflation'. When asked what psi was on the tires, dealer did not take a readings. Tire ware does not indicate 'underinflation', or misalignment. Indicates issues with toe or camber - presumably from when steering rack was replaced. Dealer resolution was to replaced tires, brakes, and rotors at a cost of over $2000 - all of this without knowing exactly what is causing the excessive ware. . . Each time, dealer indicates that "underinflation" or "alignment" issue - of which tire tread ware does not align with cause. Dealer still 'unsure' of what has caused issues, but 'is confident that it is good now'. At this point, without knowing the 'why' something is happening, and with dealer unable to determine root cause of problems, do not feel safe with my family in this vehicle.

Last Saturday, several warning lights appeared on the dashboard, including "acc not available", "error: driver door contact switch", and "fault: electronic parking brake". While in traffic I slowed to around 15 mph and the emergency brake activated, stopping the car abruptly. This same scenario of slowing and the emergency brake activating happened twice more while driving home. Vehicle was taken to the dealership who advised we were the 16th Atlas that has experienced these problems. We were told it would be 3-4 months before the parts to fix the vehicle were available.

When the car is turned on the adaptive cruise control is not available, the error code fault is "driver door contact switch", fault code "electronic parking brake" appears, the rear drivers side window rolls down about 6 inches, the car beeps and alerts "the engine is running". When at a complete stop, the beeping and alert with "the engine is running" appears and the parking brake appears to turn back on as well. My car had this issue in Feb 2021 and a part was replaced, but now the problem is back again. This has been confirmed by the dealership and vw customer care that is a very known issue with Atlas. Unfortunately electronical issues are a huge concern because everything is connected. This is the primary car for me and my children. I have huge concerns of safety with my children riding in the car when it has such serious electrical issue.

My 2019 vw Atlas with approx 29k on the odometer randomly initiated the emergency braking system while I was highway driving and the car forced itself to brake without warning. I was unable to control the car at that point. Only once the vehicle was turned off did the problem “reset”. Thankfully no accident occurred, but the problem continued and the vehicle was towed to the dealership. The following warnings were displayed: driver door contact switch, electronic parking brake failure, park pilot error, engine is running while idling. The back windows were automatically rolling themselves half way down. I have been told by the dealership that this is a known issue and the part to fix the problem has no eta.

The vehicle has had issues with the torque converter, head, head gasket, electrical system, gas cap door, seat belt. Vw has not been able to fix the issues.

I originally filed a complaint regarding my vehicle wiring harness issue which has been recalled recently. It is stated "no fix is available" at this time. My Atlas has been at the dealer for 57 days as of today. Smith vw let me know that they have received a wiring harness to replace in my vehicle. . . . But why if the recall specifically states " no fix is available". Is another defective wiring harness being installed as a short term remedy?I told vw corporate I was contacting an attorney for assistance on Tuesday am, 24 hours later the part magically became available to install in my 2019 Atlas??.

9/2019just purchased and driving home from dealership, approximately 4 miles driven, stopped at traffic light. Light turned green. Car started going forward and then engine turned off completely. Sudden stop. Car was in drive, no warning lights, just the auto wasn’t operating. Stuck in traffic. Moved shift lever to park tried restarting. Car would not start. After numerous attempts car started. Immediately drove back to dealership. Told no codes displayed. Nothing to worry about. Salesman said they tightened battery cables. 1/2020stopped in stop/go traffic on interstate. Auto on/off disengaged. While starting to move forward car stopped completely and parking brake engaged stopping the car suddenly. Car turned off. All lights on dash lit, then went off. Took numerous attempts to restart. Electrical smell present 2/2020auto stop was was turned off. Stopped at elevated train crossing by lowered gates and passing train. Foot on brake whole time. After train passed accelerated but car was not running. Car actually started rolling backwards when foot taken off brake. No dash lights or warning of any kind. Had to put car into park. This time it re-started without any hesitation. Acrid electrical smell was noticed. Brought to dealer and no codes. 7/2020backing automobile out of garage. About 10 feet into backing procedure car turned off and parking brake engaged. Had to shift back to park, turn off parking brake. Restart car. Took a few attempts to restart. 3/2021was stopped at same elevated train crossing as prior event. Same issue. 4 more events January 2022. Dealer says not problem found.

My 2019 vw Atlas with approx 23,000 miles on the odometer randomly initiated the emergency braking system while I was driving and the car forced itself to brake without warning. Only once the vehicle was turned off did the problem “reset”, releasing the emergency brake. Only for this problem to continue to happen on multiple occasions any time I slowed down or came to a stop. The tried to tell me the car was safe to drive. Thankfully no accident occurred. The following warnings were displayed: driver door contact switch, electronic parking brake failure, engine is running while idling. The front and back driver side windows were automatically rolling themselves half way down while the car was beeping that the door was open while I was driving, which the door was not. I have been told by the dealership that this is a known issue and the part to fix the problem is backordered and has no eta. Meanwhile I am paying a lease payment on a vehicle I cannot drive that is sitting at Volkswagen with 11 other vehicles awaiting this part. I have filed a complaint with vw corporate and have currently been without my Atlas for 52 days and counting. Why is this not a recall yet. . . . Definitely a safety issue.

On Jan. 12th 2022 my wife and I were riding in our 2019 volks wagon Atlas in route to a doctors appointment and was slowing for a red light when a warning sounded the drivers side back door window lowered, multiple warning light came on and the most dangerous part was the electric e brake activated causing the vehicle to come to an immediate stop. We were lucky there wasn't any traffic behind us. The vehicle was taken to the volks wagon of reading pennsylvania, and the service tech stated the vehicle was not safe to drive, and that that they have multiple vehicles with the same problem. We were further informed that the drivers door wiring harness failed and the part is backed ordered. I have been to the volks wagon Atlas message board and found this problem is through out the united states if not world wide. Most of the complaints are how scared everyone was when the car stopped in traffic without warning. Volks wagon is aware of this problem but have not taken the initiative to inform Atlas owners that this problem exist.

In Jan 2022, the air bag system error light lit up at start-up and remained lit. A first-available dealer appointment was made for 1/28, two weeks away. During those two weeks, the car started to issue a burst of random alerts during cold startup - driver door contact switch failure, cruise control (acc) failure, start/stop system failure, and the rear driver side window would roll down several inches. Shutting off and restarting the car solved these alerts. The car was inspected on Jan 28; the dealer confirmed a faulty wiring harness in the driver side door. They also confirmed the random alerts were the same cause. The dealer stated that the driver side air bag was nonfunctional, but the rest of the air bag system was ok. A replacement part was ordered with an estimated delivery of 2-3 weeks. As such, we chose to keep driving the car. Over the ensuing weeks, the random alert sequence got more frequent and started to show an electronic parking brake alert and engage the parking brake at startup. It then began happening on later starts when the car was fully warmed and would resume after the car was shut off and restarted. Finally, the alerts started to happen while moving, and instead of just a single burst, became a continuing sequence. The alerts are a rapid-fire volley of warning dings/dongs and accompanying messages in front of the driver. At the same time, the rear driver-side window is moving and the door contact switch is clicking randomly in the driver's left ear. It is a startling volley, which combined with the other weird sounds, is a disorienting and panic-inducing 360-degree assault on the senses. After no word from the dealer. I called on Mar 4 and was told the part was on a nationwide backorde, with no eta. I did some research and found numerous reports of the problem getting worse over time and the parking brake engaging while moving. As our experience matches the trend, I feel the car is no longer safe and have parked it until it is repaired.

The panoramic sunroof continues to leak water. This is a safety risk by water obstructing the driver's vision. Also, the water mixing with electrical wires in the a frame, driver-side electronics, and leaking on and through the center dash area is a major concern. The vehicle has been serviced twice within the same month and has not been fixed.

While stopped at a stop light the parking brake will come on without being in park and without any notification. The warning lights on the dash will all light up at random times. One day while driving the locks all started locking and unlocking on all four doors on their own while I was driving.

Vehicle is completely shutting down while in drive. Occurring during acceleration and deceleration. No warning given before car shuts down. Just immediately stops in road. I had to restart car and avoid traffic. Dealership has been notified. Service department has stated there is a solution but no availability of parts. Suggested appointment for service to inspect vehicle and to put order in for recall part. Will inspect car but says the vehicle issues seem related to the recall. Unable to provide loaner cars and unable to provide date that part will be available. Service department does not have date of when part will be available, anticipates one to two months. Dealership has been notified. Service department has stated that car should be safe to drive even with no remedy for recall at this time. Owner told its kind of just a faith thing right now and it should be okay to drive. False warning sensors illuminating when vehicle is being driven. Forward collision warning lighting up while driving but no vehicles or objects in front of vehicle. Dealership has been notified. Service department indicates it may be related to the recall. Driver side window hesitating to roll up and down. Window has moved without the driver pushing window button. Intermittent parking break sensors go off and emergency break automatically stops car. Message appearing that there is rear traffic. Occurs when no other vehicle, persons, and or objects are in the vehicle's rear area. When reversing I physically am using the vehicles mirrors and my own vision before making any attempt to reverse. This false alarm and sudden emergency break initiated by the car causes a major safety concern for the driver , passenger, as well as the safety of everyone in the area of the vehicle. Warning for airbag error appears randomly and then dissapears. This is a major saftely concern for the driver and family. First recall for front stabilizer coupling rod completed 12/22/2021.

I have a 2019 vw r line that has been in the dealer repair for 2 months. All the lights on the dash mysteriously come on. The parking brake engages by itself and the rear window goes down. While in the parking lot, I videotaped one occurrence and the car would not stop beeping until I shut the car off and had to restart several times. I was told by dealer that the car was still not repaired because they are waiting for a part but still no part 2 months later. I was told it could not be driven because the car could suddenly brake whe driving and cause an accident or worse.

While driving vehicle with my baby with me in heavy traffic area engine completely died when I came to a red light. Cars expected me to proceed on green light. No steering, no brakes, rear sensors went off and warning said low 12v battery. Tried to restart it to no avail. Engine would just click. 3 men had to put their hazards on and started pushing the vw Atlas to the nearest parking lot a ways off endangering the lives of these 3 men their vehicles and my baby and my own life. Took vehicle to get battery and alternator tested, but all was “perfectly fine”. I will not wait for a fatality in my family to happen. Vw should recall or do something day immediately.

I was driving the car about 30 mph when it abruptly came to a screeching halt. All warning lights on the dashboard lit up. There was no other cars in front of me or behind me. This could have caused a rear end collision had there been a car behind me. The engine did not die but the brake came off and I was able to start driving again. This threw me forward and I almost hit my chest against the steering wheel. I have taken the car to the ken garff vw dealership in orem, ut. They said this is a known problem by vw corporate, but the do not have a fix because it is a faulty cable harness manufactured in ukraine. They also said I was not eligible for a fix because they can not make it recreate the problem. They suggested that I call vw corporate which I did. Vw corporate called me back and said they would get back to me in 4 business days. I told them this was unacceptable. When called back the next day they informed me that ken garff vw had not been able to recreate the problem and could not find the error in the computer system so it must not have happened. This is a known problem and vw is refusing responsibility and said there is nothing they can do about it. I asked if they would buy the car at fair market value and they said that would be at the discretion of the dealer. I am scared to drive this vehicle with my kids in the car and I fear for anyone else driving or following behind a vw Atlas. This is an accident and possible death waiting to happen. I have shared the same fears with vw and they told me according to the computer it never happened. The lack of responsibility is disappointing.

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the forward collision avoidance emergency automatic braking engaged and the vehicle came to an abrupt stop. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the mechanic mentioned an unknown wiring harness that might be the cause of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.

Windows roll down by themselves. Parking brake applies itself without warning. Multiple warning lights saying parking brake error, start stop error, hill assist error, window sensor code, and constant dinging. Hill assist will come on even when not on a hill jarring you at higher speeds. Airbags deployed late during no fault accident. The flaws in the vehicle didn’t cause the car accident, yet it wasn’t protecting me as it should have, but could very well cause an accident with the abrupt stopping, for no reason. I do have videos of the caution codes, it wouldn’t let me up load them so I took pictures of the videos.

The rear window rolls down by itself with nobody touching any of the buttons. The light pops up on the dash and says faulty electrical. The vehicle will suddenly stop in the middle of driving. The emergency break applies. The emergency brake light comes on. Check engine light illuminates. Unable to safely drive as the vehicle just stops without warning. Vehicle in motion on the street and on the highway occurred several times.

The rear window rolls down by itself with nobody touching any of the buttons. The light pops up on the dash and says faulty electrical. The vehicle was in motion, in the city. The vehicle will suddenly attempt to stop in the middle of a drive/middle of the road. Almost as if the emergency break has been pulled, only nobody has touched it. The emergency brake light does come on. Again, in motion, on the highway (has happened a few times). Now, the remote start does not work.

Started with entertainment center reboot itself and dash navigation. Dealer did an software update . Then front collision warning would go off… no one around . No cars on road. Dealer did another software update to resolve issue. Then remote start stopped working acc light ecc on dash. Code cleared software update agin. Few months later. At a light car running car then turned off on incline . . Was in light snow. Didn’t know as auto start stop was on. Car began to slide backwards. Had to quickly put car in park and start manually. Went to dealer they found nothing wrong. Car seemed to be always turning off in park or right after remote start was used and car or when placed in park at incline. Dealer could never replicate car turning off. Few months later entertainment center began to reboot and so did dash navigation . Took it into dealer again and they did another software update again and also did and update for recall on emissions. This is when rear emergency braking began. It would would activate all the time. No one around says check your surroundings then the emergency braking will kick on locking up all 4wheels. Now front collision warning going off now again with no one around. Went back to dealer they once again could not reproduce emergency braking turning or check your rear surroundings warning. They said known issue with emergency braking activating but don’t have a fix yet.

When going up or down a steep hill, and also 1 time pulling out of a parking lot my emergency brakes have engaged 5 times. No cars have been around (luckily) and I was not about to hit anything. My collision sensors also go off daily-the entire time I'm driving even while nothing is around. I can pull up to an empty intersection and they will do off. I have tried to change the sensitivity and this still happens. They are not consistent either- the same road can make it go off one day and not the next. But they are always going off while driving and I have to exit out of the screen.

The vehicle shuts down while driving. It has happen 3 times. Auto start/stop is disengaged each time. One incident (6/19/20) while driving 50mph, had to coast into a parking lot & restart the engine. Another (8/19/20) when slowing down to go into our driveway. Took the car to the dealer after each of these incidents. They could not diagnose the issue. Dealer has contacted vw tech & engineering. We have started file with vw customer care. We were instructed by vw that the next time it happens, leave the car where it stops & to call customer care for a tow. We also have had an issue with one key not being recognized by the car on several occasions. Today, the instrument display & the radio shut down while idling at cvs (auto start/stop was off).

First issues started with the engine surging at low speeds or coming to a stop which progressed into complete engine stalls. Had the car at the dealer 3 different times, it doesn’t stall anymore but still surges. Have had multiple occurrences of instrument panel indicators going off to include error:airbag, seatbelt light and beeps while seatbelt was fastened, frontal crash warning lights and sounds as well as watch for rear traffic lights and sounds (one being while I was backing out of the garage where there are no cars) and the last being engaging the parking brake multiple time while at a stop light. This vehicle definitely does not feel safe for me to drive myself and 2 children around in. A major accident could occur if airbags deploy randomly or don’t deploy when needed or if the parking brake is engaged while in motion and not while at a light next time. I don’t see how any of these issues aren’t a recall or being told by dealers that they’ve never heard of an issue before.

While driving a warning began to flash stating,"only exit vehicle in park position. " the a/c will not blow hard and the heated seats no longer work. I am concerned about anything else electrical is not working. With equipped lane assist, I am concerned about its accuracy. The currently have acknowledged the same issue on the gti. Occurred when in motion on the highway.

While driving 35mph,no one in either direction, flat street surface,braking system went on with the alert on dash and noise. It has happened 4 times where the cars braking system turns on, brakes while accelerating, and then it takes several seconds before you can move from the intersection, hoping not to have a collision from car that is behind. Took to the dealers several times and they cannot verify. The engine light was on for several weeks. One dealer said they cannot see me for another 2 weeks. Called vw headquarters to get me in sooner. The triangle light with exclamation point was also on. The key light was on as well while my car was running, stating the keys were not in the car. When I went to accelerate, car turned off. Sunroof was leaking--have a video remote keys do not work all the time. Start up has issues, doors lock when I am close to the car for no reason, doors do not unlock from the inside until I turn on the car, the rear door does not open at times- have a video, if keys are in pocket, doors do not unlock easily(was told I have to hold the handle correctly or it will not open) the side alert system goes off all the time when nothing is there. Front windows would not go down -on receipt they stated they found windows were fine. Advisor told me that the button on the door was burned out, but they did not write that in the report. Steering issues where the car was moving right to left and very loose.

The auto braking system activats on its own while in motion. On multiple occassions the car has suddenly braked and ive come to a complete stop in the middle of the road. No cars, debris, hazards, or anything were in front of me that should have activated the automatic collision prevention system. It is so sudden that it left my neck and shoulders (seat belt area) very sore. The automatic collision prevention system is supposed to be a safety feature but nearly caused a collision. I have taken it to the dealer multiple times for the problem but everytime they say there are no errrors reported on their computer and there is nothing they can do. This is a known problem among many vw owners and vw knows too but doesn't address it.

The contact owns a 2019 Volkswagen Atlas. The contact stated upon starting the vehicle, the windows would engage independently and would roll down. The contact was unable to roll up the windows. The contact stated that the failure occurred increasingly. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA campaign number: 22v152000 (air bags) and the VIN was included. The dealer replaced the doors control module and the front door wiring harness. However, the failure reoccurred. Additionally, the contact stated while driving with or without cruise control the automatic emergency braking system would engage inadvertently. The contact stated while driving at 75 mph using cruise control, the vehicle stopped completely. The contact depressed the accelerator pedal and resumed driving. The dealer was notified of the failure and informed the contact that the failure was associated with NHTSA campaign number: 22v152000 (air bags); however, the remedy parts failed to remedy the failures. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 15,000.