Radio/tape Cd Player problems of the 2019 Volkswagen Atlas

The vehicle shuts down while driving. It has happen 3 times. Auto start/stop is disengaged each time. One incident (6/19/20) while driving 50mph, had to coast into a parking lot & restart the engine. Another (8/19/20) when slowing down to go into our driveway. Took the car to the dealer after each of these incidents. They could not diagnose the issue. Dealer has contacted vw tech & engineering. We have started file with vw customer care. We were instructed by vw that the next time it happens, leave the car where it stops & to call customer care for a tow. We also have had an issue with one key not being recognized by the car on several occasions. Today, the instrument display & the radio shut down while idling at cvs (auto start/stop was off).

I purchased this vehicle 5 months ago and it has less than 6k miles on it. Yesterday, while driving in the rain, I noticed the storage nook under the radio compartment was wet. I looked up and saw water dripping from the ceiling on passenger side console. I did take video of dripping. It dropped water while moving and at a complete stop, so long as it was raining. I've looked online and see this is a very common complaint on forums. I brought my vehicle to vw dealer today at 8am and it is still there at 3:32 am. I called to get a status and the return call said that I need a new drainhose and that it needs to be ordered. They said it will be in 2 days and they will call to schedule repair. I asked what happens if subsequent damage is caused by this issue and was told "we usually just have to replace carpet". This tells me that they're well aware of this defect. This dealership does not give loaner vehicles. I'm nervous after reading numerous complaints about this and reading of people who've had their vehicle in the shop repeatedly for this problem. I'm filing a complaint on my first go round because of all I've read and the response I got from the dealership.