Table 1 shows one common latches/locks/linkage related problems of the 2021 Volkswagen Atlas.
| Problem Category | Number of Problems |
|---|---|
| Latches/locks/linkage problems |
The contact owns a 2021 Volkswagen Atlas. The contact stated that after being parked and attempting to start the vehicle, it failed to start due to battery failure. The contact attempted to open the hood of the vehicle to charge the battery, but they were unable to unlock the hood of the vehicle due to the hood release being defective. The failure had previously occurred. The hood release was replaced after the first failure. The vehicle was towed and returned to the dealer, who completed the first repair. The dealer diagnosed the same failure with the hood latch. The dealer stated they would replace the hood release again with a stronger part. The vehicle was not repaired. The manufacturer was informed of the failure, and it was confirmed that the VIN was not included in a recall. The manufacturer documented the failure. The manufacturer referred the contact to the NHTSA hotline to file a safety complaint. The failure mileage was unknown.
The contact owns a 2021 Volkswagen Atlas. The contact stated that while her son was driving at an undisclosed speed, the brakes erroneously engaged nearly causing a crash. Additionally, the door locks would randomly unlatch and the driver’s side window would erroneously roll down. The cause of the failure was not yet determined. The local dealer was notified but no assistance was offered. The manufacturer was not notified. The failure mileage was 8,000.