Assist problems of the 2021 Volkswagen Atlas

The side airbags for this vehicle have been deployed, and there is no physical damage to the car and no indications of a collision. The side airbags deployed after checking a curb at 30 miles an hour. The incident happened in January of 2022. The other thing that happened during this incident, is that the passenger seat (that was not occupied) was deployed causing my wife to receive a concussion. We contacted vw corporate, and they deny any wrongdoing after they have "thoroughly evaluated" the data from the car, which I have asked for and have not been formally given. The dealer nor vw corporate has conveyed if this issue has been reproduced and the service tech shared that this should have not happened but ultimately he is not the deciding authority for such a matter as this. I had informed the dealer in Dec. 2021 that there was an issue on the right side of the vehicle (passenger) and they were not able to look into it. It is possible that this matter would have been avoided if it was looked at in Dec. 2021. I was not aware of giving permission to the manufacturer for my daily vehicle stats; I have to imagine this is another issue of privacy and do not recall signing a waiver of any sort regarding this. The lane-keeping assistant feature seems to not be working either which if it was it would have corrected it back into the middle of the lane.

The driver door contact switch and door harness is faulty, which triggers several errors while driving. The lane keep assist and departure warning does not work when this is happening. Additionally, when braking, the car has several alarms that chime repeatedly, including low coolant, driver door contact switch, electronic parking brake failure, hill start assist, and dynamic cornering lights. The car beeps nonstop while the brakes are applied and the car is at a complete stop. The parking brake also engages when the brakes are applied, making it very unsafe to drive. When I called the dealership to schedule an inspection, they reported that they don’t need to inspect the car because they know exactly which part is causing the problem, and ordered me the part. However the part is on back order, so I’ve had to drive the car in this condition, as they will not put me in a rental. The dealership has informed me there is nothing else they can do, and Volkswagen customer care will not respond to my requests to discuss.

Lane assist erratic performance. 1)on October 21st, 2021, while leaving a parking slot (cars parked on both sides of the affected vehicle) the “lane assist” warning and the instrument panel “lane assist” light came up (I. E. , lane with a car on the lower side of the instrument panel). This occurred while moving less than 5 mph. The parking brake activated stopping the car and the lane assist was disabled (I. E. , turned off). 2)on October 25th, 2021, while turning on the vehicle, a “malfunction” was briefly displayed on the instrument panel. There were no cars or objects on either side of the vehicle. Immediately after, a warning symbol and a yellow lane with a car symbol was displayed. The lane assist was disabled. The warning signs were cleared after the car was turned off and back on, but the lane assist remained disabled (I. E. , turned off).