Table 1 shows one common seats related problems of the 2024 Volkswagen Atlas.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
During a low speed parking lot stop the 2nd row bench came unlatched, the seat bottom dropped and slid forward. My [xxx] son who was in his forward facing car seat slammed into the back of the driver seat. Then the bench seat was jammed in this position, he was smashed and stuck between his car seat and the driver seat, the bench seat would not move, it was stuck and my child was trapped, screaming and bleeding from his face. I had to use the driver power seat functions to move it forward to get my child un trapped. Once out we tended to his medical needs as he was bleeding from his face and screaming. The seat is still stuck in this forward/dropped position and will not move. The seat latch release handle has no resistance and will not do anything. His car seat was still smashed against the driver seat and I was unable to get it out from the side, I had to lift it out through the sunroof to get it out! we took him to local urgent care, he has a laceration on his eye, bruising, swelling and is very emotionally upset as are we. I do have a dash cam and have the footage of the seat slamming forward. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 Atlas screen glitch" and you'll see quite a few pictures that are similar.
1. The plastic piece attached to the outer section of the back passenger seats of the 2024 vw Atlas is designed where the seat belt gets easily tangled in the seat tract, allowing the seatbelt to get caught and rendering the seat inoperable. This component should be available for inspection upon request. 2. This design flaw poses a risk by potentially causing the seatbelt to get caught, rendering the seat inoperable. In the event of a crash or sudden stop, this issue could compromise the effectiveness of the seatbelt, jeopardizing the safety of the occupants. 3. I am unsure if any other vw customer have experienced this issue as the car is only two weeks old and I have encountered this issue and fear it will happen again with kids utilizing the backseats. In order for the seat to become functional again it required that it be removed by a technician and I was recommended to purchase seat belt covers. 4. Yes, I have taken the car to the dealership and they are going to engage their engineer for a potential solution to for this design issue. 5. No.