general problems of the 2024 Volkswagen Atlas

The backup camera has had a flicker/black screen issue since the car was purchased. After recall 24v480000 was applied to the vehicle, the flickering, black screen and no image issues persisted with the backup camera. Dealership says software is up to date and this site shows the recall was applied to the vehicle.

I have a 2024 vw Atlas and this is the second time I'm taking the car to the dealer to have the fuel door opened. There is a problem with the fuel door actuator and it was replaced one time about 14-16 months ago. Often the fuel door will not open and there is no pull string to open it. The fuel door locks and unlocks with the vehicle. It often sticks and it could cause a problem with someone running out of gas in their vehicle. Also - being stranded in a less than a desirable area can impact one's safety. I was fortunate - but today im heading to the dealership to have them replace the actuator again. Now, I question taking this car on a long road trip and having to fuel in the middle of the evening when dealerships are not open. I believe all vehicles should have a pull tab to open the fuel door in case of these kinds of situations. I had a similar problem with a 2017 Porsche macan s - not sure if it is the same part number.

On December 15th, 2025, in bradenton FL, I was changing a tire in front of my house's parking area. I removed the tire and properly installed the car's original jack in the correct location on the vehicle. After about a minute, the jack collapsed, and the entire vehicle, along with the rotor, crushed my right foot. I couldn't get it out and had to scream for help because of the terrible pain. After several minutes, some neighbors tried to help me, but it wasn't until about 10 minutes later that a man and his son came to my aid and used their jack to lift my vehicle. An ambulance picked me up, and at the hospital, I was treated for several lacerations and a deep wound on my heel that required eight stitches. After I got home, I looked at the jack, and it was marked with a maximum weight capacity of 2866 pounds. I compared this to the vehicle's manual, and it didn't match the weight of the front axle, which is heavier. This means the jack was not suitable for supporting the front of my car, and this is why it caused me serious injuries to my foot, as well as fear, anxiety, and significant medical bills. I need help with my case, please!.

The infotainment center is not working- the screen is black. I am unable to see any of my cameras, change my air/heat- it is currently set to cold and it is freezing when I drive my car, I can’t use my map or hands free calling. This is very unsafe and none of the safety features are working.

I was driving down the highway and heard what sounded like a gunshot. I looked up and my entire sunroof was shattered. There was no impact and nothing fell on my roof. The glass soon fell mostly down all over my husband and myself.

Sos emergency call button doesn't work. Even though button is show green and technical people at dealership said there are no problems. I actually pressed the button and it said the call can't be made.

The screen where the back up camera is becomes pixelated and you cannot use the camera. The screen becomes so pixelated that you cannot see anything. This also affects being about to use apple play for hands free connect. It will disconnect my phone randomly even when the screen is working. This puts others safety at risk because you cannot see what is going on behind the vehicle. Volkswagen knows about the issues. They have offered several software updates but none of them have helped anything. For a while they were replacing the screens but then found out that only fixes the problem about 50% of the time. I have had the car less than a year and I would like a screen that works all the time. There is no warning lights or really any rhyme or reason why the screen stops working. It works then other times it does not work.

The windshield seems to be made of poor quality. Drives city roads , and the same roads and conditions that I drive my other teo cars but tgis 2024atlas chipped in tow times alrrady in amonth and this time had a 7-8 icnh crack with a very small chip. This looks unusual mostly caused by low stabdard windshield or issue with how it’s installed.

I have had 4 chips in my windshield with under 7,000 miles on normal routes I have driven for years with no other vehicles having a single chip. The vw Atlas forum I’m on also has several people.

Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to vw and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. Vw continues to say everything is normal and it is normal to feel the vibration and grinding in the brake pedal and vw continues to say it is safe and normal for these sounds. However, this grinding feeling, not squeaking, but grinding and vibration in the brake pedal cannot be safe. This is a serious safety concern for myself and my family. They say brake pads are normal and not worn, so this isn’t a brake pad issue, but a deeper issue. The third issue is the infotainment system at times in start up will just be black, and will not come on, so you are unable to adjust climate control, radio, use backup camera, etc. The only way this will fix itself is if you turn the car off and back on, the dealer has updated they system, and it still continues to do this.

Two weeks ago a small pebble hit my windshield. Immediately, the chip hit spread inches long. I was shocked that the chip spread immediately approximately 5 inches. There was zero chance of repair. This morning, I got into my car only to notice an additional crack from the top of my windshield down approximately 6 inches. I did not hear a pebble- or anything- hit my windshield. These two cracks are not near one another. I have never experienced anything like this. I've owned this brand new vehicle for 4 months. I have traveled the same routes for over 20 years with no issues. Is the glass on this vehicle subpar?.

On September 9, 2024, I experienced a serious and concerning issue with my 2024 Volkswagen Atlas that compromised the safety and comfort of the vehicle. After stopping at a gas station, I returned to my vehicle and started the engine. Immediately, an extremely loud humming/vibrating noise began inside the vehicle, which was unbearable. I turned off the vehicle, but the noise persisted. We attempted to turn off the radio and air controls and checked both the interior and exterior of the vehicle, but none of these actions helped locate the source or stop the noise. Standing outside with all doors shut, the noise remained clearly audible. After further investigation, we discovered that opening at least two vehicle doors would stop the noise. If only one door was opened, the noise would persist. This issue occurred regardless of whether the vehicle was on or off. We had to drive the vehicle with this noise in order to get my child to school. Afterward, we left the vehicle off with two doors open for about 10 minutes. When we revisited the vehicle and closed the doors, the noise was no longer present. The loud noise created a significant distraction, making it difficult to concentrate on driving, thereby posing a risk to my family, other drivers, and pedestrians. I have not had a chance to drive the vehicle again so the problem has not been reproduced or confirmed by a dealer or independent service center, nor has the vehicle been inspected by the manufacturer, police, insurance representatives, or others. During the occurrence of this issue, no warning lamps, messages, or other symptoms indicated any problem with the vehicle; all systems displayed normal functioning.

The screens have glitching / malfunction without being able to use the infotainment, backup camera, and clusters.

Infotainment screen distortion resulting in driver distraction.

Customer states that when driving at freeway speeds 60 and up hearing a popping type noise sounds like popcorn popping in microwave can only hear when riding in the back seat caused by road tested and verified a popping noise coming from rear of interior near tail lights. Removed vents to find noise is coming from depressurization vents opening and shutting. Verified to like vehicle and found this is normal operation.

Infotainment system issue-basically the screen that controls the vehicle- apple car play (maps, phone, talk to text),radio, climate control etc. Screen pixelates and goes completely black losing maps, talk to text, phone etc. We have had the vehicle in 3 times. There is no fix from vw at this time. They replaced the screen and it continues to happen. Safety-can't talk to text, make phone calls (illegal to do in michigan via your actual phone). Maps - goes black. Can't find how to get somewhere. We have been to service-vw doesn't have a fix at this time. Vehicle was purchased brand new April 2024. This problem started at 4 days old with 32 miles on it. No warning. Just goes black or starts to pixelate randomly.

The backup camera stopped working on March 19. Because the car is less than a year old, we thought it was a minor glitch and would go away on its own. On March 20, the backup camera was still not working. On March 21, with the backup camera still not working, we contacted the dealership to schedule an appointment to diagnose and fix it but the next available appointment isn't until June (three months from now). This is just a diagnosis appointment, not an appointment to fix the issue, and they said depending on the diagnoses we'd have to book another appointment to actually fix it which could be again months out in terms of availability. A non-working backup camera is a safety hazard and simply shouldn't be a problem on a brand new car less than a year old.

My wife and I bought a new vw Atlas 2. 0 sel on February 2, 2024. On the way home from auto imports in brainerd, mn, the adaptive cruise control (acc) shut off suddenly in the dark slowing the car until I disconnected the adaptive cruise control. My wife drove our autistic grand daughter to her therapy session in grand forks, n. D. Using as we customarily do interstate #29. It happened to her twice on the way home. We took the car to valley imports in fargo four times and were told each time many other Atlas's were experiencing the same and other problems. Acc disengaging, brakes stopping the cars etc. The navigation system had to be repaired it was off by 1 mile and the stop/start system has never worked. The dealer told me the start/stop system only works in perfect conditions, not to cold, not to hot etc. It has never worked. After the dealer tried to follow the vw recommendations 3 times it continued. I have experienced the acc defect dozens of times and on April 29, 2024 7 times on the interstate. We dropped the car at the dealer and after one week at the dealers on may 7, 2024 , and a new radar sensor was installed, it happened again twice on the way home on the interstate i29 crowded with semi-truck traffic connecting the us to canada. Most importantly on the return from the dealer or the third repair on March 27th, to walhalla on the I-29 interstate highway, the brakes suddenly slowed the car from 75 to 68 until I could disengage the acc. There were cars and semi-trucks following us creating a dangerous situation. All we need is for the acc to shut off or the brakes to suddenly slam on as described in front of distracted semi-truck driver heading north or south on the interstate behind us and we have a disaster. We will not drive the car again nor risk my wife, grand daughter's or my life. I found the case of sherrod v. Vw u. S. D. C. #2:22-cv-01537. Vw has known about these dangerous defects, has done nothing and concealed them. Risking our lives. .