Volkswagen Atlas owners have reported 40 problems related to body (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Atlas based on all problems reported for the Atlas.
I purchased this vehicle 5 months ago and it has less than 6k miles on it. Yesterday, while driving in the rain, I noticed the storage nook under the radio compartment was wet. I looked up and saw water dripping from the ceiling on passenger side console. I did take video of dripping. It dropped water while moving and at a complete stop, so long as it was raining. I've looked online and see this is a very common complaint on forums. I brought my vehicle to vw dealer today at 8am and it is still there at 3:32 am. I called to get a status and the return call said that I need a new drainhose and that it needs to be ordered. They said it will be in 2 days and they will call to schedule repair. I asked what happens if subsequent damage is caused by this issue and was told "we usually just have to replace carpet". This tells me that they're well aware of this defect. This dealership does not give loaner vehicles. I'm nervous after reading numerous complaints about this and reading of people who've had their vehicle in the shop repeatedly for this problem. I'm filing a complaint on my first go round because of all I've read and the response I got from the dealership.
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The sunroof is leaking a lot of water. The vw dealership says it is because the drain tube gets clogged, the cleaned it and wanted to charge me $80 for something I have no control over. Finally they honored the warranty and I didn't pay. This complaint is to help other people if this happens to them.
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Driver side b pillar rattle tapping. Visible weld gap between body and sheet metal. The weld was not properly done. Tapping noise is noticeable when driving over bumpy roads or when pressure is applied against the b pillar.
The vehicle failed to stop on a city street after full application of brakes causing collision and damage to front bumper . I have not received any notification from walks wagon that ceramic coating on the brakes needs to be fixed and was not aware of any brake issues prior to the collision . The vehicle has approximately 4100 miles and currently at the collision centre .
The firewall was broken during a repair to the air conditioning system by the dealership in September 2017. We were never informed about the firewall being broken during the repair. We were only informed when we took it to another dealership for another repair in November 2017. Volkswagen knowingly allowed us to drive a vehicle with a broken firewall for 2 months.
| Problem Category | Number of Problems |
|---|---|
| Body problems | |
| Structure problems | |
| Interior Panels Door problems |