Steering Problems of Volkswagen Atlas - part 2

The contact owns a 2024 volkswagon Atlas. The contact stated that while the contact's wife was driving the vehicle at approximately 55 mph, the vehicle independently veered to the right. The failure recurred severely times and independently veered left or right. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,200.

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Vehicle displays “brake booster faulty” and all warning lights trigger. Vehicle auto brakes itself and stops with little ability to steer. No warning/fault codes were stored when brought into the repair shop to address the issue and they could not duplicate it. It is an intermittent problem but looking at online forums it is not isolated and is dangerous.

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The breaks are very loud- squeaky and grinding. Have had them checked several times and break pads are in good condition. Additionally after the car is idle for several hours, it’ll be a loud gurgle when breaks are applied the first few “stops”. Additionally, when driving in cold weather the rear the stability assist light on the dash will engage. It will flash on and off so to be uncertain if the traction control is engaged on possible slippery roads.

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Vehicle steering wheel shakes when turning hard to the left or right. Sounds like tires are getting stuck on vehicle, but dealership has confirmed that it is an issue with the steering rack. Issue started in April 2023 and after first steering rack replacement, issue persists. Now steering rack software is being updated and possibly parts replaced again. Car is not operating safely.

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I have several issues. My main concern is when turning on an incline (hill or mountain), my vehicles rpm's rev up and I am unable to stop it for several seconds. Sometimes, it will clunk and the rpms will go back to normal after sever seconds but most times the vehicle just jerks and the rpms come back down. I drive through a street with a 4 way stop very often and the issue happens every time. Secondly, I am not sure if its my steering or my brakes but when I come to a stop there is a clicking noise at my pedal and it makes it a little tougher to stop the vehicle. I can be at a full stop and if I push my brake pedal down more, it will click multiple times. I have also noticed this jerk/click when I make a sharp left turns such as in a parking lot. My vehicle jerks a bit while it clicks and I am concerned something will brake while I am turning or stopping and my wheels wont stop.

1. Noise from the front end - shortly after purchasing the vehicle, I noticed a persistent noise coming from the front end while driving. I reported this issue to the dealership within the first 30 days of ownership, but they were unable to identify or resolve the problem on multiple occasions. Eventually, I took the vehicle to dublin Volkswagen, where the issue was diagnosed, but I had to pay $80 out-of-pocket for the diagnostic fee. 2. Stalling issue - the vehicle has been sporadically stalling, which initially led me to believe it was related to the auto stop/start feature. However, I later discovered that this is a recurring issue reported by other Volkswagen Atlas owners [xxx] ). This stalling issue has occurred multiple times, even to my brother during his visit from canada. Given that this vehicle is used to transport children and other passengers, this is a serious safety concern and liability risk. Picture of message that pops up when the issue occurs. 3. Brake performance problems - the brakes have been squealing and exhibit shaking and grinding during use after sitting for different periods of time. Despite contacting the dealership (dorito brothers Volkswagen) numerous times about this issue, I have been repeatedly dismissed by their service advisors, technicians and manager. Their lack of attention to detail and unwillingness to address my concerns has eroded my confidence in their ability to service the vehicle properly. I was also informed that Volkswagen would be dealing with the brakes issues by the end of the fourth quarter in 2024 but to-date nothing has been heard nor done. They are recommending brake pads and rotors but why are those needing to be replaced after less than a year of owning it. There's more going on than they are disclosing. Attached is a copy of a report from a different dealer than the car was purchased from. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The steering rack continues to fail in the vw Atlas.

What component or system failed or malfunctioned, and is it available for inspection upon request? the engine shut off how was your safety or the safety of others put at risk? yes shut off, while driving on local road way. Also shut off on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? dealership cannot recreate issue, still has vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? vw dealership were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? purchased new in 2022 from vw dealership, has all required services, aside from the electrical malfunctions which began last year has been ongoing no other issues. We have video.

Bad steering rack for 2019 Atlas vw. No recall announced but multiple vehicles having similar issues nationwide. Car has always had a small vibration in the steering and over time it has steadily gotten worst. I recently added new tires and an alignment. The problem is mechanical in nature and presents an extreme safety risk to the vehicle. The vehicle has been looked at multiple times in the past few years by a vw dealership. Nothing until recently has a problem been identified. Vw dealership even mentioned “this should not happen with a vehicle that is this new”.

Front steering knuckles fractured on the vehicle while driving, causing me to lose control of the vehicle. Other Volkswagen Atlas' have been recalled for this same issue, but not my specific model. If this is a problem for similar vehicles, people will be at risk of serious injury or death if not fixed immediately. I currently am on a military assignment in germany and am having difficulty working with the dealers here to confirm the issue. Luckily I was in a parking lot when my steering knuckles failed and was able to park the vehicle safely. There were no warning indicators on the vehicle before I lost control. The vehicle did have a few symptoms of failing steering knuckles, like grinding and shaking sounds.

We own a 2020 vw Atlas se w/technology. This vehicle has grossly failed to meet reliability expectations. Of most concern is the repeated failure of the vehicle's electric power steering rack. This component has been replaced 3 times on my vehicle. Each failure has been accompanied by a creak in the front suspension and a clunk in the steering movement. I have asked vw of America to extend the warranty on my vehicle as this failure and it's the history of failures lead me to believe I will encounter this issue again very soon. Vwoa has denied my request so far stating that my warranty had already expired. I reminded them that they had already extended my warranty for a separate mechanical issue that I experienced with both this vehicle and my previous vehicle, a 2018 vw Atlas involving the cylinder head. Between the steering rack failure and their handling of a dangerous issue with faulty door harness wiring that caused the vehicle's autonomous emergency braking to engage in traffic, I sincerely believe that NHTSA needs to get involved to mandate additional recall campaigns or warranty extensions on these vehicles to protect consumers.

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Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.

Steering gear feeling loose & making noise going down the road. Steering wheel shake & vibration. No warning lights initially. Few hours later when steering vibration was at it worse, the front end collision warning light with cruise control light came on. Dealer said system needed recalibrated & steering gear needed to be replaced. Stated it is a common, complaint/diagnosis but no recall from vw. $3000 to repair! car definitely doesn’t feet safe at highway speeds.

The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving approxi8mately 25 -30 mph the vehicle's brakes suddenly activate causing the vehicle to suddenly stop. The contact stated a warning light stating a failure with the brakes would illuminate. The contact would be able to continue operating the vehicle as normal. The vehicle had not been taken to a certified mechanic or dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,880.

Military combat retired veteran, purchased cpo 2019 Atlas from vw dealer. Claim filed with vw customer care. Numerous issues with steering rack, and excessive vibrations at normal speeds. Vehicle has never sounded or handled like would be expected. First alignment and 4 wheel balance 1 month after purchase - 2 months later, steering rack replaced. 5 months and 5500 miles after rack replaced, brakes and tires worn 50% post-steering rack replacement. Dealer state 'steering rack retorqued', and ware on tires and brakes due to 'underinflation'. When asked what psi was on the tires, dealer did not take a readings. Tire ware does not indicate 'underinflation', or misalignment. Indicates issues with toe or camber - presumably from when steering rack was replaced. Dealer resolution was to replaced tires, brakes, and rotors at a cost of over $2000 - all of this without knowing exactly what is causing the excessive ware. . . Each time, dealer indicates that "underinflation" or "alignment" issue - of which tire tread ware does not align with cause. Dealer still 'unsure' of what has caused issues, but 'is confident that it is good now'. At this point, without knowing the 'why' something is happening, and with dealer unable to determine root cause of problems, do not feel safe with my family in this vehicle.

The epc light came on and caused the vehicle to stop working, steering, brakes, sped, were affected immediately as I was on the interstate. Car was basically limping. I dropped car off at dealer and they said it was misfiring due to bags gas. Car has 8000 miles and was only 9 months old. Repairs cost over $2000 and they said it was not covered under warranty as the fuel injector was damaged after what they said is bad gas. It is a know issue the fuel injectors are bad with the vw Atlas. The government needs to stop vw from selling vehicles in the states and needs to recall the Atlas for safety issues as this caused me to almost crash my car due to a faulty fuel injector!.

I tried to merge to the left lane on the highway I-55 s (chicago, IL), but the steering wheel was out of control and cannot be operated functionally all of sudden, which hit on the right side curb. There was no ice or water on the road. The weather is clear.

Vehicle is on its 3rd steering rack in 6 months. The vehicle steering gets sloppy and pops when when going bad. Volkswagen refuses to issue a recall or take the vehicle.

Two weeks ago, our 2018 Atlas displayed faulty steering lock. Vehicle was disabled and towed to dealership. After $1,300 in repairs with new steering module, the vehicle displays this again, and won't move. Vehicle is at dealership again and is dangerous because if this happens when driving, the vehicle won't steer and is going inoperable.

Vehicle has 11k miles. Took the vehicle in to repair a tire with a nail. My alignment was off (I thought I was feeling a shake anyway). Had the alignment fixed but a week later (first time on the highway) my vehicle is shaking far too much to be the road. All tires are in good shape as they were checked during the alignment. Shaking does not occur while driving under 45 mph.

Atlas is on its 3rd battery in 30,000 miles. When the battery fails it will die in an intersection during auto start stop. After boosting electronic steering, brakes, adaptive lighting, regular lighting, blinkers all fail and often limits to 15 mph.

Car was parked in driveway, turned car on and lights indicated low voltage and turned car off. Turned car back on so car could charge battery but a/c wasn't working and power steering wasn't working so put in reverse to see if it was a fault and start driving and everything died instantly and car had to be towed from spot.

Purchased vehicle 4/18/2020. SUV was shaking and told the seller. They stated they would fix when they did the sticker and registration. Attempted to fix the shaking by road force balance. Was told was a flat spot so they replaced rims and tires with a set off another truck. Still shook and was pulling to right. They attempted fixing the tires and did road test balancing on 4 separate occasions. The truck still shakes excessively and pulls to the right. I contacted corporate and the dealer. They stated that they did what they could and no longer wish to do anything else. It is a safety concern as my wife and twin 16 month old girls will be in the SUV. We purchased it brand new and has been shaking since then. It shakes at 40-60 miles an hour. So highway speeds. It is not suitable to be driven on highways at those speeds.

Steering wheel column fully locked while parked. Was not able to turn the car on as the steering wheel had issues. Had to call a tow company to take it to the dealership for repairs. They had to replace the steering wheel column module.

On many occasions, the automatic braking system and blind spot detection systems have engaged at inappropriate times. Most recently, the automatic braking system engaged when safely merging with proper signaling from the right lane, which was ending, to the next to the left lane when the only vehicle in the vicinity was fully in the left turn lane. There was enough space between our vehicle and the vehicle behind to avoid a rear end collision but the hard braking was unnecessary and could have caused damage or more serious injuries than those sustained by the driver and passenger caused by the seatbelt locking on the collarbone and chest because of the sudden application of brakes. Another recent incident was on the freeway when safely changing lanes with proper signaling from the far left lane to the center lane and the blind spot detection system prevented changing lanes when the closest to the right vehicle was in the far right lane, one lane further than attempting to change into. If this had occurred while changing lanes to avoid a collision with debris or another vehicle, it could have caused damage or injuries.

I've had scary problems with brake assist and lane assist. With lane assist the vehicle has made sudden violent turns to stay in a lane. Sometimes if there's a gap in the road lines (such as a turn lane) lane assist can be unpredictable. Adaptive cruise control works fine but I've had several instances when traffic ahead stopped abruptly where it wouldn't have stopped in time to avoid a collision.

Since we purchased our vehicle in 2019 the steering wheel will shake when turning the steering wheel. The vw service center claimed it was the clockspring and did the repair in early 2020 and the vehicle issue seemed improved with that repair. However, shortly after the same issue began and it has gotten much worse. I am concerned that if it is the clockspring then there can be a sudden serious issue depending on what is happening to the wiring with the clockspring. We have attempted several more times to get this issue fixed, but the vw service center claims to not detect the issue and on the last attempt refused to service the vehicle after having it for a week.

I bought my brand new Atlas in October. We decided on Atlas due to the great safety ratings. Within a few weeks, the Atlas was in the shop for O2 sensor #1. The check engine came on while driving on a state road. A few weeks later it was in for replacement of steering rack. The extremely loud noises started while driving on a state road. A few weeks after that the second O2 sensor replaced. The check engine came on while driving on a state road. Now I have an appointment to bring it in on Monday because the remote start that I use every morning stopped working Tuesday. As of today, it hasn't even hit 3,000 miles.

Check engine light came on before 3,000 miles. Cylinder 2 misfire. Dealership fixed it on the 3rd try after getting vw involved. It was a faulty gas tank, leaking fuel into the lines. They replaced the tank and the charcoal canister. Lane assist feature severely malfunctions since day 1 of owning this car. Nearly every time I drive it, the vehicle steers itself into medians, into curves or intersections, into oncoming traffic, always while I'm actively driving straight. I contacted vw; they recommended having the system inspected. Dealership could find no problems with it, stating it was just a characteristic of the car. I will not just turn that feature off when I'm paying for it. I asked vw to buy the vehicle back, as it has increasingly become more dangerous for myself and my children. They denied my request. I have contacted the better business bureau in hopes of getting a more sensible outcome, but vw has only offered to settle my concerns for $2,500, which is not acceptable. This is an accident waiting to happen.

The contact owns a 2018 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated regarding the passenger’s side air bags. The steering wheel button functionality was inoperable. The contact stated that the steering wheel failure was repaired under an unknown recall campaign; however, the failure persisted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

While driving my Volkswagen Atlas se with technologu in the left lane of a two lane road (each way), the vehicle abruptly and forcibly pulled to the right. Upon this change in direction I immediately turned the steering wheel to the left to correct the change in direction and to avoid hitting a vehicle in the right lane. This occurred while using the �lane assist� function which I have used ever since owning the car (4 months). That being said, I have experienced the vehicle correct the steering while driving with lab assist on and I have never experienced such a forceful change in direction.

Battery issue- the start/stop feature drains the battery. A 2018 Atlas battery died while the car was on at an intersection. Was in the middle of an intersection waiting to turn and the car shut down. It cause everything to try off and steering and braking were impossible. It is a known issue at vw and there is no recall.

At around 40-50 miles an hour the lane assist will periodically jerk the steering wheel to one side when there is a break in the lines painted on the road. I have had the car to the dealership over 8 times for this issue and they are unable to du[plicate the problem and therefore unable to do anything about it. They tell me to either turn the lane assist off (but I paid extra for the capability) or get used to it because that car is working within the manufacturers specifications.

Driving straight on a 2 lane highway with lane assist on, the wheel began to pull towards the center line as another vehicle was approaching from the opposite lane. This happened 2 different times during this particular drive.

At around 60 to 70 mph, the vehicle has a slight vibration which shakes the car and the steering wheel. Along with vibration there is a slight fluttering noise at the same time. The car has been at the dealership for repairs three different times but the dealership claims this is just highway noise. I told the dealership that this vibration and noise is on different kinds of highway surface. I brought the new on November 27, 2017 and drove it home from cincinnati OH to my home in newark OH about 150 miles. I noticed the vibration and noise on the trip home from the dealership and notified the dealership that there was a problem with this new car. This car 18 miles on the odometer when I took delivery on November 27, 2017. I had moved to michigan in June 2018 had taken to williams Volkswagen to repair this problem. Williams Volkswagen had twice tried to repair the vehicle and each time claimed it was repaired satisfactory. The first tije I took it to williams Volkswagen service claimed I had hit a pot hole. I told him it was that way when I purchase the car. They balance all wheels and claimed it was repaired. I took back again and they did a "forced" balance and replace two front tires and said it was repaired. I contacted williams Volkswagen service manager and he admitted he also heard and seen the vibration in the car but claimed it was due to road conditions, not the car. I am concern there could be a safety problem with this car maybe with the steering and or wheels.