Wheel Problems of Volkswagen Atlas

Am filing a complaint regarding my 2024 Volkswagen due to ongoing safety concerns and the dealership’s refusal to properly address them under warranty. Since early ownership, I have experienced abnormal brake behavior (including a “spongy” or inconsistent pedal feel) and suspension-related issues. At under 16,000 miles, the vehicle has already shown irregular tire wear (feathering), which indicates a potential alignment or suspension defect. These issues raise serious safety concerns, particularly regarding braking reliability and vehicle stability. Despite multiple visits, the dealership has repeatedly stated that “no issues were found,” while simultaneously recommending services such as wheel alignment at my expense. This is contradictory, as the premature tire wear and drivability concerns suggest an underlying defect that should be covered under warranty. Additionally, there is a known recall involving similar models for brake system components (master cylinder), yet my VIN was excluded despite exhibiting similar symptoms. The dealership has not made a good-faith effort to investigate whether my vehicle is affected by a related defect. I believe the dealership is avoiding warranty responsibility by minimizing or dismissing legitimate safety concerns. I am requesting that this matter be formally investigated, including potential defects in the braking and suspension systems, and whether this vehicle should be covered under recall or warranty provisions. This situation presents a potential safety risk not only to myself and my family but also to others on the road.

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Front axle bolt on passenger side loosed and the entire wheel can move over one inch from side to side.

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I am writing to formally report repeated and serious defects with my 2024 Volkswagen Atlas, VIN [xxx] , which I leased in California. These defects occurred well within the vehicle’s first year and while under factory warranty. Brake system defect at 8,405 miles, the vehicle received its 10,000-mile maintenance. At 9,340 miles, brake pads measured 10 mm front / 8 mm rear, reflecting nearly new condition. By 13,175 miles, the pads had separated from their backing plates, causing scoring of the front rotors. Told they crumbled by the dealership. Dealer performed a “one-time goodwill repair” on the 1-year in-service date, replacing pads and rotors, but refused to document the failure as a warranty-covered defect. This premature failure at 13k miles is not normal wear and reflects a serious manufacturing/material defect that created a safety hazard. Engine and oil issues at 13,175 miles, the oil light came on and the vehicle was found to be low on oil despite proper service at 8,405 miles. At 8,405 miles the oil light also came on showing low to no oil. Intermittent warning and electrical issues throughout this period, the vehicle has experienced recurring warning messages and system malfunctions, including: “error: dynamic road sign display” “lane assist not available” “front assist has limited availability” tpms issues, where displayed tire pressure did not match actual pressure, and the light remained on for days despite correct tire pressures being confirmed. Additional warranty repairs at 9,943 miles, the radio required a software repair under warranty. Paint defect required repair under warranty. Summary: in less than 14,000 miles, this vehicle has experienced: critical brake system failure (pads separating, rotor damage). Engine oil loss triggering warning light. Multiple electrical and safety system errors affecting driver-assist features. Radio malfunction requiring repair. Paint defect requiring repair. I have more pics & orders information redacted pursuant to the freedom of informatio.

This car has been in the shop on 6 different occasions and has yet to have anything properly repaired. It has brake/rotor issues since about 15,000 miles. It has a really bad oil leak that it has been in twice for now.

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The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to. . . I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.

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Today 3 times while driving my car braked on its own, emitted a loud noise and “brake booster faulty” displays along with the abs and brake late. It also told me to power off the car. Prior to this there were no problems however I am now worried for safety reasons.

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Steering wheel vibrates when going 55mph and over. Tired have been balanced and aligned I bought new tires and rims and got them balanced and aligned as well spent a lot of money and it’s still an issue. Vehicle pulls to the left, even with an alignment done. Taken to multiple shops they “can’t find the issue” . . My brakes grind, squeak, but again they said they are perfectly fine. My touchscreen turns off randomly for days won’t turn on nothing works on it and because of that I can’t put it in eco mode , use navigation, or any other features and because vw couldn’t replicate the same issue they can’t fix it despite my many videos I showed them. I have only had the car since Feb 26,2024 and put more money into this than I’d like.

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My car just hit 30,000 miles. The light for loss of tire pressure on my left rear tire goes on. I go to the gas station to put air in the tire, and touch the tread with my fingers. The inside inch of tread/rubber on both rear tires is completely worn down --- down to the metal. Seems like a serious alignment issue to me on this vehicle. Service and tire rotations regularly performed at the vw dealership in accordance with manufacturer recommendations.

Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.

Rattling or metal grinding sound coming from the right rear tire/wheel. I’ve had it checked out by two different dealerships and neither of them found a problem. The metal rattling noise occurs mostly while I’m doing in town driving (30-40 mph) but recently started doing it on the freeway as well. I don’t feel safe driving this car at all.

I purchased a brand new 2021 vw Atlas cross sport . In January I started experiencing major electrical sensor failures including automatically opening the windows, engaging the electronic parking brake when in motion, power steering sensor warning, engine warning and epc warning. Vw has told me this is a wiring harness failure and they have over 6000 cars with this problem and can not give me a date as to when the parts will be available. I can not drive the car any distance for fear it will break down as I have had to have it towed once already. Vw of America has provided no resolution for time to fix this brand new car.

Was traveling on expressway when my passenger side rear tire blew. Upon pulling off the road I saw that the whole tire had separated from the sidewall and would need to be towed to the dealership. Once at the dealership it was determined the blow out caused damage to the strut, emissions, and wheel lining. When I got home I researched my tires which are continental cross contact sport lx in size 225/50/20 and found that they have a long list of recalls on this model of tire. I called continental and provided the dot number and mold number but was told it was not part of the recall even though what happened to my tire is what the recall states can happen. I informed the representative that I believe my tire(s) is one of the affected tires as this list is on going. I ended up filing a property damage claim with continental as I feel they are liable for the damage.

The vehicle collects snow/ice while you are driving causing it to violently shake. Rcm from vw called told me to keep driving when it is violently shaking because the snow will melt while your driving in -10 degree weather. I have had vehicles that collect snow when it is parked or go through a 15 inch tall drift but never this bad and never while driving at a constant speed. I have had to pull over multiple times on a 35 mile drive on paved roads to clean snow out and risk getting hit by other vehicles. Which has actually almost happened twice. Otherwise it starts to shake so bad I fear I will loose control and roll the vehicle. Has happened every time we get a snow storm. I have had or driven over 20 vehicles and have never had a vehicle collect snow while I was driving 55-65 mph.

Vehicle has 11k miles. Took the vehicle in to repair a tire with a nail. My alignment was off (I thought I was feeling a shake anyway). Had the alignment fixed but a week later (first time on the highway) my vehicle is shaking far too much to be the road. All tires are in good shape as they were checked during the alignment. Shaking does not occur while driving under 45 mph.

I bought my new vw Atlas in December of 2019. When I bought it, I noticed a rubbing/squeaking noise when I turned the steering wheel but was told that was normal for a new vehicles. So, I let it go, then came to realize it continued to get worse and louder over time. So at my 10,000 mile check, they told me it was the steering rack that needed to be replaced ASAP but that it was on back order and could take a couple of weeks for the part to come in. I was told this was not a common issue. So I waited 3-4 weeks, and the part finally came in. It was replaced and I thought I was done with repairs early on. Then, a couple of days pass and I find that there is still somewhat of a noise when I turn my wheel and especially when I'm on the backroads going over bumps. I take it back the dealership and of course, they can't replicate the problem. A couple more weeks pass, I'm still hearing a creaky noise and then one night on my way home, all of the sensor and warning lights light up in my digital cockpit. I have it towed, vw determines it's a tire sensor of which they repair. Three weeks later, here I am again and all of my tire pressure sensors are on again on my way home from work. I have a new tire from where I got a flat two weeks ago, and that tire pressure sensor light is also on. So, now not only am I having an issue with my tires but the first steering wheel noise issue still isn't repaired on an Atlas that I bought with 12 miles on it in December of 2019. Vw corporate has been called, the dealers corporate has been called and still I haven't gotten nowhere.

Purchased vehicle 4/18/2020. SUV was shaking and told the seller. They stated they would fix when they did the sticker and registration. Attempted to fix the shaking by road force balance. Was told was a flat spot so they replaced rims and tires with a set off another truck. Still shook and was pulling to right. They attempted fixing the tires and did road test balancing on 4 separate occasions. The truck still shakes excessively and pulls to the right. I contacted corporate and the dealer. They stated that they did what they could and no longer wish to do anything else. It is a safety concern as my wife and twin 16 month old girls will be in the SUV. We purchased it brand new and has been shaking since then. It shakes at 40-60 miles an hour. So highway speeds. It is not suitable to be driven on highways at those speeds.

Struck a large pothole with driver's side front wheel while traveling 15mph on a roundabout which apparently caused the side airbags to deploy. No body damage and no appearance of suspension damage. Tire and wheel remained intact, drove straight to dealership for closer look/explanation as to why all side airbags deployed.

The car vibrates when driving 65 mph or higher. The dealership acknowledged the vibration and replaced the tires 3 times but the car is still vibrating. The corporate offices of vw have been contacted but they were no help.

At around 60 to 70 mph, the vehicle has a slight vibration which shakes the car and the steering wheel. Along with vibration there is a slight fluttering noise at the same time. The car has been at the dealership for repairs three different times but the dealership claims this is just highway noise. I told the dealership that this vibration and noise is on different kinds of highway surface. I brought the new on November 27, 2017 and drove it home from cincinnati OH to my home in newark OH about 150 miles. I noticed the vibration and noise on the trip home from the dealership and notified the dealership that there was a problem with this new car. This car 18 miles on the odometer when I took delivery on November 27, 2017. I had moved to michigan in June 2018 had taken to williams Volkswagen to repair this problem. Williams Volkswagen had twice tried to repair the vehicle and each time claimed it was repaired satisfactory. The first tije I took it to williams Volkswagen service claimed I had hit a pot hole. I told him it was that way when I purchase the car. They balance all wheels and claimed it was repaired. I took back again and they did a "forced" balance and replace two front tires and said it was repaired. I contacted williams Volkswagen service manager and he admitted he also heard and seen the vibration in the car but claimed it was due to road conditions, not the car. I am concern there could be a safety problem with this car maybe with the steering and or wheels.