Rear Window Wiper Washer problems of the 2003 Volkswagen Beetle

I have a 2003 vw new Beetle convertible and both rear window regulators continually break. I was told that there is an active campaign going on with your agency to get this item covered as a recall by Volkswagen. The item or complaint number that was given me is 10282664. These window regulators are of a defective design and should be covered by vw. I don't feel that they should prosper by selling the regulator kits that are necessary due to their faulty design. This will be the second time that I am replacing these items in a 7 year old car.