Horn Assembly problems of the 2010 Volkswagen CC

Horn has stopped working. Dealer is saying that the repair needed is replacement of the clock spring, which has not been replaced yet on this car, and was not part of the previous clock spring recall (15v483000). Car has had a mild scraping sound around the steering wheel since I got it at 12,500 miles, which is a known symptom of clock spring problems. Currently car has 105000 miles. The takata airbag recall service was performed very recently, within the last month. There is no error light on currently, airbag or otherwise. But I cannot pass state inspection without the horn working. Due to the original reason for the clock spring recall on this model, I am concerned that the airbag may not be working properly, and additionally, that the car is less safe for not having a horn. I was not notified to get service for the previous recall, despite having a model that was known to have problems.

I had my clock spring replaced last year due to the recall, then my airbag light went on and my steering wheal started doing a clicking sound when I steer to the left or right all control panels on my steering wheel stopped functioning including the horn. I called Volkswagen and they said that they would charge me $150 to access the car, I told them about clock spring and they said that I would have to pay to get that fixed. I really don't find this fair that I have to pay to get something fixed that originally wasn't done correctly I think that they should take more responsibility for their workmanship. Also my seatbelt claps docent work I called them to see if this is something that they would fix being a safety issue and they said no. I think that all car companies should be responsible for seatbelt and airbag issues on a car. Not everyone has the money to replace seatbelt clasp and many people live day by day on there paycheck.

The contact owns a 2010 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16v078000 (air bags), but the horn in the vehicle failed to operate. While driving 35 mph, the horn was depressed and failed to sound. In addition, the air bag service warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed with an inoperable clock spring that needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 76,000.

Clock spring recall recently my airbag light went on and when I make a turn with a steering wheel rotation of over 270* my horn will go off, I also only have intermittent use of the steering wheel controls to my instrumentation. There is a recall on the year and make of my car for the clock spring, however my VIN is not included. The signs point to a defective clock spring to which I lost the functionality of my airbag and the electronic functionality of my steering wheel. I called vw service department and they said my vehicle is not covered under the recall so there is no need to bring it in. I really don't feel safe operating this vehicle considering there has been an open recall involving the takata recall for well over a year. (vw told me that they will contact me when parts are available to fix). This happened when I made a left turn into a parking spot, the airbag light when on and it said "service airbag".

Tl-the contact owns a 2010 Volkswagen Cc2. 0t. The contact stated that the driver side air bags light remain illuminated. The vehicle horns, steering wheel control bottom failed to operate. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15v483000 (air bags). The manufacturer was notified of the failure. The failure mileage was 77,000. Aw.