Table 1 shows one common wheel related problems of the 2011 Volkswagen CC.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
An email I sent to darcars/ silver spring: in June of 2016, I noticed my car "puttering" and almost stalling out. A few days later, my engine light comes on. I immediately check the oil level, which were good. I then believe there to be an issue with the muffler, or manifold. In June of 2016, I brought my car in to darcars due to the engine light being on. Within a couple hours, I was told there was an issue with a valve (unclear information provided by the receptionist) under the hood. The action provided was under warranty, so I had to pay nothing. I got my car back the same day. . . Engine light off, and I drove home a few days/weeks later, the engine light came back on. I returned to darcars, and told them the light was on again. This was around August 2016. The receptionist, took the car in, and provided a loner car. A few hours later, I was told the action required was under warranty, and they were fixing it. Again, the receptionist mentioned a "valve" replacement. (very unclear communication) I drove the car a few more days, the engine light came back on. . . I brought it in. . . I'm told the exact same info as before. Except for now, I'm told darcars has to "send-off for a part" . I'm provided a loner, and in a few days, I get my car back. The engine light is off. This is in September of 2016 same story. . . Engine light comes back on(October 2016), again, the engine light returns, along with the low tire pressure light. I bring it in on a Wednesday (before thanksgiving). I inform them of the issue. The receptionist asks me can I leave it. I inform him I'm going to south carolina for the holiday and would return the day after thanksgiving. I also had some errands to run that day (Wednesday), could I have a loner. He told me "no", "you'll be fine if the engine light is on. Just as long as it's not blinking".
For the fourth time I have gone to get my car checked out, and the problem isn't getting resolved. There's a constant rattling, that makes the car seemed unbalanced of sorts. Also my tires are getting used up, very rapidly as little as 2-3 months. They say they know what the problem is, but still my car needs to be brought in for the same thing.