general problems of the 2011 Volkswagen CC

Bought the car used and took it to a mechanic to get it checked out. Low and behold they informed me I have a failing power steering module, rear main seal, carbon build up on the intake, as well as cracks in both front control arms. Took it to a dealer who confirmed this diagnosis and gave me a $6250 quote for the work. Car was driving fine and felt great. After taking it to the shop the check engine light was on. Car has 90k on it and was under warranty until then. All these items were neglected by the dealer.

Takata recall. I left my car at vw open road in manhattan 09/19/2016 around 11:20am for a recall fix, they said it will be available 4pm , they called me 5:42pm telling me there is a problem, you have a lot of thing that need to be fixed like engine , front tires. . And the list is long. . They asked me to pay $199 fees in order to just check everything and then let me know how much I have to pay. . , instead of them fix the 2 recalls I have in that car and apologize to me, they trying to throw the ball back to so it sound like my problem and I have to pay, it's not theirs !!! they asked me to get a new car and of course I have to pay for the new car they said, I didn't even finish paying for my affected one yet. . . I'm really disappointed, angry, especially that I need this car for my work . . . I still left the car there in order for them check what needs to be fixed and of course they said I have to pay for it. . . What customer service is this ????!!!.

For no apparent reason, steering clock spring ceased function, resulting in the loss of steering wheel controls, but more importantly, the horn and driver's side airbag. Upon internet search, this is a very common problem, starting at 50,000 miles.

On multiple occasions, vehicle failed to start, but displayed a "steering wheel lock defective" alert. When key is removed and replaced in the ignition, it will then start. In addition, the engine is now in need of replacement due to oil running low. The vehicle was maintained on its regular 10,000 mile schedule and did not give any warnings or alerts. It altogether failed to start and gave only a shaking/rattling noise when trying to crank. In all instances, the vehicle was stationary.

The contact owns a 2011 Volkswagen Cc. The contact stated that while driving at approximately 25 mph, the vehicle stalled as the steering wheel lock defective warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 49,000. The VIN was not available.