general problems of the 2013 Volkswagen CC

11 problems related to other fuel system have been reported for the 2013 Volkswagen CC. The most recently reported issues are listed below.

1 Other Fuel System problem

Failure Date: 07/16/2018

Tl- the contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17v509000 (fuel system) however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer colonial Volkswagen 89 turnpike rd, westborough, MA 01581 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. VIN not available. Hk.

2 Other Fuel System problem

Failure Date: 03/01/2018

The contact owns a 2013 Volkswagen Cc. The contact stated that NHTSA campaign number: 17v509000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. The vehicle exhibited the failure when the contact attempted to reverse and the vehicle stalled. The failure was experienced several times. The vehicle was taken to Volkswagen of south charlotte (9900 south boulevard, charlotte, north carolina 28273, 704-612-0407) several times for the failure, but a diagnostic failure code was unable to be found. The dealer informed the contact that the failure was a result of NHTSA campaign number: 17v509000 (fuel system, gasoline). The dealer also informed the contact that the parts were unavailable for the recall repair. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 54,379. VIN tool confirms parts not available.

3 Other Fuel System problem

Failure Date: 01/12/2018

"takata recall" we contacted our local Volkswagen dealer over 6 months ago to get our airbag recall taken care of. To date, the problem has not been resolved or even placed on the schedule. Our local dealer has blamed vw corporate the entire way. We are going on vacation July 14th-21st 2018 and reached out to vw corporate for help in the way of a loaner vehicle. After an hour and a half on hold, they have not come up with any suitable options. They are refusing a rental car and can not guarantee that our car will be fixed before we leave. We do not feel safe in this car and we've been driving it daily because we have no other choice. Our children will be in this card during vacation and vw doesn't seem to care.

4 Other Fuel System problem

Failure Date: 01/11/2018

Car has stalled 2x while driving on a highway. When trying to accelerate, the car will buck and hesitate at about 2k to 3k rpm and have virtually 0 acceleration. The epc light will kick on and then the car has slower acceleration but it does not buck and hesitate. The issue happens when the car is cold and warming up. When the car stalled, I was downshifting, and then the battery light came on. The car just died. Had to pull over and then restart the car. The car would then buck and hesitate again until the epc light came on. I am afraid this will happen when crossing a road and cause an accident.

5 Other Fuel System problem

Failure Date: 11/21/2017

The contact owns a 2013 Volkswagen Cc. The contact stated that the vehicle experienced a complete loss of power. In addition, the vehicle experienced excessive battery drain and various warning indicators illluminated. The contact received notification of NHTSA campaign number: 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was towed to sonnen Volkswagen (francisco blvd w, san rafael, CA) where it was diagnosed that the spark plugs were defective and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the issue and provided case number: 171805804. The failure mileage was approximately 62,000. VIN tool confirms parts not available.

6 Other Fuel System problem

Failure Date: 10/01/2017

The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17v509000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called heritage Volkswagen in owings mills at 866-738-1475 and was informed that the part was not available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

7 Other Fuel System problem

Failure Date: 09/06/2017

Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 17v509000 (fuel system, gasoline) and 16v078000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. When attempting to accelerate the vehicle, it revved and jerked before accelerating forward. The dealer (momentum Volkswagen of clear lake, located at 15100 gulf freeway houston, TX 77034; 281-848-5600) informed the contact that the parts were not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 29,874. VIN tool confirms parts not available and parts distribution disconnect.

8 Other Fuel System problem

Failure Date: 08/16/2017

Vehicle recall has been pending remedy since 08/16/2017, in which my car loses power while in motion and stalls. Going on approximately 8months with still no solution, this is very serious and dangerous. Being that car cuts off randomly at any given time at any speed whether I'm in traffic on the highway or at a stop light. No follow ups or updates have been given on the remedy which has served as a major inconvenience to myself and many others as Volkswagen consumers. Can someone please advise and look into a possible remedy immediately to avoid any future auto accidents, injuries and/or potential deaths for operating my vehicle.

9 Other Fuel System problem

Failure Date: 07/01/2017

Tl-the contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 18v148000 ,17v509000(air bags, fuel system, gasoline ) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer napleton's Volkswagen of orlando located at 12700 e colonial dr, orlando, FL 32826 (855) 634-9221 where informed that the remedy parts were not available. The manufacturer was not notified. The contact had not experienced a failure. (parts distribution disconnect). Ap.

10 Other Fuel System problem

Failure Date: 02/10/2016

Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 16v078000 (air bags) and 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. David maus Volkswagen south (5474 s orange blossom trail, orlando, FL) was contacted and confirmed that the parts were not available for the recall remedy. The recall was removed after the interim repair was remedied. The manufacturer was made aware of the issue and and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

11 Other Fuel System problem

Failure Date: 12/17/2012

The vehicle began showing signs of malfunction in August of 2012 (vehicle was leased the end of June) when it would take several attempts to start the vehicle and once started the vehicle would occasional cut off or run really rough for about 30 minutes. The engine light stayed illuminated for 2 days. I took the car to the dealer to have it serviced and after 2 days they were unable to replicate the problem. Returned vehicle to me with no resolution. Car ran fine for 4 months then on December 17th the same issues began to occur but more severe this time. I was traveling on a rural highway at 45 mph when the whole car shut off leaving no power, braking or steering capabilities. Luckily there was no one right behind me and I was able to coast the car to the side of the road. I put the car in park and ejected the key. Restarted the vehicle and limped the car back to my driveway as it would not go over 30 mph with the pedal pushed to the floor. The vehicle remained in service for 2 days and the dealership diagnosed it as a fuel module issue, replaced the module and returned the car. On Saturday December 22nd the same issues occurred again. The car was taken back to the dealership for a 3rd time and remained there for 22 days as the mechanics could not replicate the issue again. Finally the problem was diagnosed as a crack in the wiring harness and vibration was causing the wire to touch the engine and stall out. The crack was fixed with tape and the wire routed away from the engine. I do not feel comfortable driving the car to and from work as I travel on very suburban roads to get there. Volkswagen is not willing to take the car back as they feel the issue has been resolved. A vehicle that completely shuts off at high speeds is a severe concern.


Other Other Fuel System related problems of the 2013 Volkswagen CC


Safety Ratings of CC Cars
Fuel Economy of CC Vehicles
CC Service Bulletins
CC Safety Recalls
CC Defect Investigations