Table 1 shows one common equipment related problems of the 2015 Volkswagen CC.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
The clock spring on this vehicle is defective. Airbag light is on, all steering wheel buttons/controls no longer work and the horn no longer works. Online research shows this to be a known issue for this model year and beyond. Additionally, there was a recall for this exact problem for the previous model year. Further research found the following NHTSA document https://static. Nhtsa. Gov/odi/tsbs/2018/mc-10149942-9999. Pdf as a limited warranty extension that includes this model year. However, dealer service and Volkswagen customer service have no knowledge of this limited warranty update and or that this vehicle VIN is not included. This has now made this vehicle unsafe to drive without working air bags.
Rearview video systems does not work. More commonly known as backup cameras, this technology helps the driver see behind the vehicle to avoid backing over people when moving in reverse. From long running forums it seem to be a long running problem. Customer take there cars in only to find the dealers can't fix them.
Hello, just reporting that my backup camera suddenly stopped working yesterday. It says, backup camera unavailable right now. I really depend on that thing wen backing up!.
We purchased the Cc in April of 2016, and we have had to take the car in twice for the clock spring which in located in the steering wheel this causies the horn to malfunction and not work. I'm not sure what happened when this occurred the first time but the second time this occurred I was leaving home and started the vehicle and when I turned the wheel it made a weird noise(I was backing out of the garage) I knew immediately what was wrong because this happened previous and I checked the horn and it was no longer working.