Volkswagen EOS owners have reported 28 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen EOS based on all problems reported for the EOS.
In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries. The failure of the air bags to deploy was supposed to fixed in Nov 2022 at the vw dealership with the clock spring recall . I did have that replaced so why did mine fail not once but twice after the clock spring was replaced?.
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all problems of the 2012 Volkswagen EOS
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My daughter was driving on the freeway to work around 5am when her sunroof burst onto thousands of pieces. She stated "it sound like a massive explosion and scared her causing her to swerve her car. " thank god it was early in the morning, on a weekend, and with minimal traffic on the road. She was able to pull over safely, and call me. We have now been dealing with the insurance company that tells us the glass is covered, but safelite tells us they are unable to repair it. The Volkswagen dealership told us their are 2 windows in the us inventory, but not able too locate them. The cost to repair is estimated $2,400. The dealership said this is a very common issue with the sunroofs to burst like this. My daughter's 2007 Eos has less than 100,000 miles on it. Insurance won't total it as nothing is wrong to do so, and other than this window there is absolutely nothing wrong with the car. She can not drive it due to the safety risks of her head being exposed id wrecked, and the car at risk of theft. Please if this happens all the time then why are they not held responsible to replace it? it's just like the leaks on the arms of the hard top that Volkswagenis definitelyaware of, and does nothing about. Maybe the un recalled seals that leak in the roof have something to do with the well known sunroof issues, and strings that dry rot out from getting wet. We have replaced the whole string kit and both arms with seals to the roof already. The dealership larry miller Volkswagen said these should be recalled due to as many as they have replaced over the years. Please help us. My daughter loves her car.
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all problems of the 2007 Volkswagen EOS
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We have the xenon headlights, which requires us to have headlight washers on our cars due to safety issue for the other drivers on the road so they don’t get blinded, who’s is great if 1) they worked most of the time 2) people did not start pulling the fuse or discontinuing the hose so it hit the ground. See Volkswagen has a know issue, that when they pop out to spray the headlights, they are known to break the cover! this in turn leaves the sprayer exposed to the elements to get clogged and not work, owners to get mad because they just break again after replaced (reason why they get disconnected) and the cost is not cheap to replace, the actual part is not bad the problem is, it’s primed grey and you have to get it painted which cost over $100. If you do a quick search over this you will see tons of complaints and the dealership is well aware of the issues, one lady had hers replaced under warranty and they said the sprayer was not in the right place. I could agree with that seeing as my windshield also gets sprayed! there were no warnings, we did not think ours even worked we had the car almost a year the first time they ever worked!! still not sure what made them work exactly.
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all problems of the 2014 Volkswagen EOS
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Unable to drive vehicle abs system failure - no braking is possible. Abs warning light and loss of braking control while attempting to drive. The module part recall 45f2 does not apply to my year 2011 vehicle. Though the previous year there is a recall for the part by vw. Vw representatives will not offer recall or payment for part replacement saying recall does not apply to 2011. Vehicle is at risk. Vw will not assume responsibility for faulty part. The vehicle is too dangerous to drive. Consumers should be informed.
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all problems of the 2011 Volkswagen EOS
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The clockspring is a recalled item… took the car in for repair in early February. They (little rock Volkswagen) said them and continue to say the part is on back order (and there is over 4000 on back order) and cannot tell me when the part will be in. I called vw corporate and filed a complaint, they said the back order problem is between the dealer and the part manufacturer… on a recalled item? this is unacceptable. The airbag light is on but they tell me my daughter is safe. That there is not an airbag problem… but if there was I guess she just wouldn’t know… volkswagon needs to own this problem and resolve at the corporate level and get the part replaced or replace my vehicle. Little rock vw today had the audacity to suggest that I find the part on ebay and find a backyard mechanic to install it as they cannot??? really? a back yard mechanic??? a part on ebay?? corporate was no better… took my complaint and said I’d just have to wait on the part???.
I was driving down the freeway at about 4:00 pm in the afternoon when my sunroof suddenly shattered. I was not near an overpass so nothing could have fallen on it. It was not an overly warm day so I don't think it was the heat. I can only conclude that it spontaneously exploded.
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all problems of the 2015 Volkswagen EOS
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In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.
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all problems of the 2013 Volkswagen EOS
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The car gear prnds flashes. The car doesnt do into gear. When put in reverse, the car stays in neutral. Very dangerous situations can arise in the highway sometimes the car fails. Needs to be restarted.
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all problems of the 2010 Volkswagen EOS
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I have a epc light that goes off and on and reduces the power and speed to 10 mph sometimes not able to get going plus engine light also pops on I almost got rear ended because of these lights.
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all problems of the 2009 Volkswagen EOS
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In 2015, there was a recall for the clock spring. A repair was made, not a replacement when the vehicle had approximately 30,000 miles on it. In sept. 2018 at approximately 56,000 miles, the airbag light came on and all steering wheel controls were lost including the horn. Vw is refusing to cover the repair under the recall because of the cover that was initially installed in 2015. It is obvious that the cover did not fix the issue and the clock springs are faulty and extremely dangerous as they airbag and horn do not work when they fail. If they had replaced the clock spring in 2015, I would understand a second one not being covered. However, they did not replace it, they placed a cover over it. Their refusal to address the recall properly and replace the part is unacceptable. I have the clock spring, I demanded it when I was forced to pay for a replacement that cost over $700. 00.
Last week, while turning into our driveway, the steering wheel made a sound like rubber grinding. Immediately, an error message appeared indicating an airbag failure. The following day, while driving on a 4-lane highway, another vehicle began a lane change while I was in its blind spot. I applied the brakes, and attempted to sound the horn to alert the other motorist to avoid collision, however the car's horn failed. The accident was avoided, but the experience was unnerving. My wife took the vehicle to a local vw service center on 10/5/18, and was told the failure was related to an issue with the clock spring, a repair which she was told was uncovered by recall. We were a little suspicious, because the dealer had just performed a takata airbag recall service in February, then today we received another recall notice regarding the airbag but not this related issue. Some investigation in online publications like forbes, indicated that there was a recall for the clock spring in 2015, with this vehicle listed in the model list and production dates. However, vw does not list this recall under our VIN number. Again we are suspicious. It is our feeling that the failure of the clock spring, affecting the safety features of the driver's air bag and the car horn (the horn is not broken, the clock spring is), poses a motorist safety risk to this and other vehicles in traffic.
I have twin daughters that were 17 yrs. Last yr. I am a single mom. I bought this car off a craigslist ad. When my daughter & I went & looked at it I looked to see if it had ever been wrecked it had no report of that. The person that sold it to me said the convertible didn't go down because he didn't have the key, I had no idea that it had 33 complaints filed on it, and it would be leaking water filling the floor boards 2-3"every time it stormed. I also didn't know that the person that bought it brand new was hit by a ice truck who rolled over the top over it, nor did I know that the next person that bought the car had the convertible top blow off on the freeway going 60 mph down the road so her mechanic just glued it closed, nor did I the person I bought it from said it had one owner and it ran really great, I expressed I had to buy two cars & couldn't afford to buy junk or something unreliable, now my daughter is ready to go out of state to college & we can't even sell the car because of all of the complaints filed against the car. We can't afford to get it fixed and had never been sold to us as a decent running car as is. This car is literally falls beyond the lemon law it is dangerous, and I feel we have been taken advantage of in this situation. I don't know what to do about it. But I am in no position to finance another car for my daughter, this vehicle should be taken out of commission.
Key is binding in the ignition cylinder and won't come out.
I took my 2012 vw Eos to them for a clock spring failure which is under a recall. They told me that it did not fall under the recall because they put a dust cover over the clock spring in 2015. I told the that there is no way the mechanic who did the work could guarantee that no debris got into the clock spring during the 3 years prior to the dust cover being installed. I also told them that the feds opened another investigation in oct 2017 for vw not doing enough to fix the problem with the poorly designed part in 2015. I told the manager at the dealership about this and he said there was nothing he could do. He said that when the dust cover was put on they never got close to the clock spring. I told him that they didn't have to get close to the clock spring because debris had already gotten into the clock spring during the 3 years prior to it being installed which compromised the clock spring leading to the premature failure of the clock spring. I don't know if he understood what I was saying or was just blowing me off.
The clock spring in my car has failed requiring complete replacement. This complete failure comes a short 9 months after the initial 'repair' done following a vw recall on the part- they simply placed a cover over the original clock spring. They tell me that they will not cover the replacement of the part, because I had the initial safety check done at the time of the initial recall and the part was deemed functional at that point- even though they were aware it would most likely eventually fail.
The interior side door panel the material comes lose. I had to replace the driver side about 1 year ago and currently in the middle of replacing the passenger side. From researching this seems common with the Eos. I would think this would be a qualifier for a recall. The car I have only has 67,000 miles, stored in a garage and very limited time with the top down. If being left outside for any time the top is always put up to protect the interior.
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all problems of the 2008 Volkswagen EOS
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Key gets stuck in the ignition. Unable to turn off engine.
"takata recall" dsg failure.
The sunroof started falling apart when my car was a proximity 45000 miles, and I reported, and call to vw customers service ror several times fix the problem, and they deny to do this. Finally. I had to do onot my own, but what I learned trough one of my friends, is that exist a recall for that. I will appreciate if you confirm this for me - the second issue is the rear camera didn't work properly when my car was 40000 miles. I reported this case several times, and I did the same process calling customers services, and they told me that the possible damage is a consequence of , manufacture, and they fixed 3 times same problem. I pai'd from my package, and what I learned is that exist a recalls for this. I would like to be confirmed, because they need to reimburse my money.
While driving down the highway I heard what I thought was the sound of a rock hitting my windshield and the next thing I hear is the sunroof exploding raining shards of glass on me and the interior of the car.
I was driving on a highway on Sunday afternoon, October 25, when the glass sunroof of my car exploded & shattered out of nowhere & without any warning. Pieces of glass came down through the hole, showering my dog & I. I pulled to the side safely & call the police. Thank god the dog & I were not injured & I didn't injure other drivers. I didn't hit a pot hole & I didn't feel like I was hit by a rock or any object, I wasn't even near any overpasses. I contacted Volkswagen to ask how & why this could have happened for no reason. I was instructed to take the car to one of their dealerships in the area for inspection/investigation. I was told it is impossible to determine the cause of the damage. They could not conclude if the damage was due to external source or defect based on the inspection/investigation at the dealership. As such, Volkswagen refused to cover the cost of repair because there are no recalls of such problem & because my car is out of the warranty. I am so upset about this issue.
After numerous repair attempts, the hard-top convertible continues to leak. This has resulted in pooling of water on the floor boards whenever it rains. The only place the car leaks is at the point where the hard-top meets the body of the car. There have also been multiple issues where the trunk does not latch properly when the top is closed. Although the car is able to be driven, the trunk is unable to open unless the hard-top is "down" or retracted into the trunk.
Car was parked during incident. Found back glass completely shattered. It appears to have spontaneously exploded as the trim was approximately 1 ft away from the car and any loose glass was on the outside of the car only. There was no indication of any impact or vandalism. Contacted vw service dept who states they have never heard of anything like this happening and indicated no recalls or service bulletins. When looking online there was in fact several reports of vw spontaneous exploded rear glass and even more reports of exploding sun roofs. Thankful I was not driving at the time however, because if is not attributed to a reported vw problem, costing me $750 to get repaired.
While driving on a highway the glass sunroof just exploded. It sent glass flying but it did not hit any cars behind me. There were no overpasses whereby someone could have thrown an object to break the glass. My wife and I were not injured because, thankfully, the inside cover was not open or we would have been severely injured as we were amazed at the sharp pieces that stayed on the inside of he sunroof. They were like daggers and could not believe that Volkswagen would not use safety glass. Volkswagen repaired the sunroof without any charge but insisted there was no problems reported about this. Obviously, this was strange because why would they fix this if nothing was wrong because it was a very expensive part to replace and it wasn't just the glass. Just last night on nbc news they had a story about sunroofs exploding in the same manner as mine and again, fortunately, the people had the inside cover over the sunroof so they were not injured by the flying glass. Hopefully, something can be done before someone gets injured or worse, killed. In my case I won't open the cover under any circumstances.
My wife was sitting in her vehicle at work when a dump truck was backing up towards her vehicle. She tried to alert the truck driver using the horn. The horn did not make a sound. The key was not in the ignition. After contacting vw dealer about the horn I was told that the key has to be in the ignition to power the horn. I find this to be a safety issue. I also asked if the air bag would function under the same condition and I was told probably not. I could think of a scenario where this could also be a safety issue. It seems to me that an engineering solution needs to be updated for a passive situation such as in my wives case.
The leaking on this historically defective hardtop convertible has caused yet another problem. My vehicle was entirely flooded, and the dealer and manufacturer say it is nearly a total loss. This has been a continual problem since the model was introduced and Volkswagen has declined to deal with it. My particular car can be driven right now, but may stop running at any time due to the water that has seeped into vital parts, such as brakes and engine.
Tire size 235-40-18 - original equipment low profile wheel tire size exhibits numerous blow outs in road hazards such as pot holes and causes extremely dangerous driving conditions. I have blown 6 tires in 2 years costing over $3000. 00 plus in repairs not to mention the dangerous traffic safety conditions created by a blown tire at highway speed. It is a miracle I was not killed . I believe low profile tires in general are dangerous and should be outlawed below (245 profile at least). I request that the problem be investigated and data collected, analysed and corrective action taken as - I see this is a very common safety complaint. With litterally thousands of blog stories of harrowing blow out events similar to mine on the internet. Thank you.
The car slipped out of gear and the engine revved up to 5k rpms almost got hit from behind due to the rapid reduction in my speed. This is the 4th time this transmission has been worked on and vw will not work with me to remedy the problem for a reasonable price.
Problem Category | Number of Problems |
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Equipment problems | |
Radio/tape Cd Player problems | |
Owners/service Manual problems |