Automatic Transmission Problems of Volkswagen Eurovan

The contact owns a 2003 Volkswagen Eurovan. The transmission was replaced within six years at 40,000 by the dealer per the warranty. The second transmission was not warranted and Volkswagen wants her to pay for $5,300. There were no related recalls. The failure mileage was 40,000 and the current mileage was 119,000.

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1999 vw Eurovan camper transmission problem. The transmission has up to 5 seconds or more delay once in drive before the transmission engages & very hard downshifts from 4th gear to 3rd (automatic). Of note were the delays & hoops that the dealer forced me through. Had to pay hundreds of dollars for transmission service & a number of trips before they said they could pursue any warranty. Note - had taken car to a vw transmission company that rebuilds transmissions for vw across the nation. He drove the car & wouldn't service it because he said there was definitely a transmission problem including 1st to 2nd up-shifting as well. Vw service didn't help or care about transmission dealer's input. I forced dealer to escalate it to regional level that took more than 3 months to get any answer (with my nagging & checking a number of time). His decision was the long delay from park to drive was normal. Many more weeks later I had no answer to my original service complaint on the down-shift problem. When my warranty was almost up, I contacted vw America who said they had to respect dealers decision, and maybe see another dealer. We only have one dealer & the closest other dealership is 3. 5 hours away over a mountain pass. I then purchased $700 worth of extended warranty (2 years or 24,000 miles approx. Dec 2002) via a separate company with some hassles. The service manager, after I signed the paperwork, indicated that I should bring in the car in a few months (winking) & they'll see what they can do for me. Of course, I will never use this dealership to service my car. The question is, who is forcing them to ignore warranty & potentially dangerous service work in the apparent pursued of bottom line profit? the dealer is carrera motors of bend, oregon. Phone 541-382-1711. I have another year or 17,000 miles left on the warranty. I now have approximately 57,000 miles on the odometer. Let me know if there are similar situations out there. Thanks.

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Problem is an intermittent, unnescessary, sudden downshift of transmission when ascending a steep, long grade. After downshifting, the transmission will not upshift even when rpm's approach 5000, forcing me to slow down. This creates a dangerous situation in highway traffic.

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