Battery Dead problems of the 2013 Volkswagen Golf

The contact owns a 2013 Volkswagen Golf. The contact stated while driving 40 mph, he shifted into third gear and the vehicle sputtered and shut-off with the battery warning light illuminated. The vehicle failed to restart. The contact stated a tow truck tried to boost the battery and it failed. The contact stated that the vehicle was towed to his residence. The contact repaired the battery however, the failure persisted. The vehicle still failed to restart. The local dealer was contacted but offered no assistance. The manufacturer was notified but offered no assistance. The failure mileage was 91,000.

When I turned the key to start the car , the dash lights flickered and turned dim. It sounded like it does when the car battery was dead but smoke started to come out from under the hood. As I left to get to the phone , flames started to come out of the hood. I got to a phone as soon as I could and called 911. The car was parked down the street from our house because of a snow storm. The fire department came and put out the fire but the car was destroyed.