general problems of the 2017 Volkswagen Golf - part 1

I had a suction jet pump recall due on the car. I took it to the dealer to fix. Mind you, I have never had an issue with this car ever. Now about a week later from the car being in the shop I get an engine malfunction light that comes on due to the evap system. Vw dealership of cool springs has not worked with me on this at all and it is frustrating to say the least.

July 30,2024 ?I own a Golf 2017. ?my suction jet pump has failed. I cannot drive my car because I can't put gas into it. ?I need my car for work. The recall does not have the part available and it seems there hasn't been a part to fix this for a very long time. ?I'm really at a loss. ?what are my next steps? ?should I report this to the better business bureau? ?so far I've been on Volkswagen of America's phone wait for 40 minutes. ?I've already taken my car to a dealership to have this problem verified. There were no warning messages. ? ? ?.

On July 7, 2024, the fuel tank system on my car (2017 vw Golf) failed. I was unable to pump gas into the gas tank. Upon arrival back to my house, gas started leaking out of the backside of the car near the gas tank (I later found out from the vw service manager it was leaking out of the charcoal canister). I had the car towed ($173) to a local vw dealership the next morning, 7/8/24. It is now 7/30/24 and the car is still not fixed. I was without a car for two and a half weeks (7/7 to 7/24), then finally got a rental from the dealership that is costing me $40/day (totaling $240 as of today). According to the service manager at the vw dealership, vw engineers are saying the failure is not due to the fuel tank suction jet pump (which there is a current recall on but no fix available) but all the symptoms I experienced point to that part being the problem. The service manager said that vw will cover the cost of the repair under a pzev warranty, not the fuel tank suction jet pump extended warranty/recall. The replacement parts are taking weeks for the dealership to receive and there was confusion/miscommunication about which parts were included or needed. My complaints are: 1) the length of time it's taking for the car to be fixed, 2) the amount of money it's costing me for towing, rental car and any other potential expenses related to this issue, and 3) if it's not the fuel tank suction jet pump that is the problem, then there's potentially a larger problem at play with the fuel tank system not included in the original recall.

Vw is not acting fast enough to fix the active fuel tank suction jet pump recall, given the immense danger risk. The recall was issued a month and a half ago - they should have the parts available now to fix it. I have noticed fuel smells while inside and driving my car on and off for several months now!! I took my car to their dealership yesterday to get their faulty water tank replaced and when I asked about the recall I was completely dismissed and they said they had no idea when the parts would be available. I need my car to get to work. I can't just stop driving it but it feels incredibly unsafe to drive now that I know about the recall!.

Related to recall 20uf. Vwoa refused to authorize repair under recall in March. My 2017 gti is diagnosed with all symptoms of the 20uf recall. Random power loss, inability to add fuel, large fuel leak from rear fender (charcoal canister). I have been unable to drive the car since March, but vwoa refuses to pay for the repair. The recall was issued 3 months ago and there is still no repair, or offer from vwoa to give a loaner car or anything.

A recall was published on 02/14/2024 and remains unresolved. Since the safety risk of "leaking fuel, in the presence of an ignition source, may result in a fire" it seems like this should be a priority. (manufacturer recall number20uf, NHTSA recall number24v110).

Hello I am creating this inquiry about the suction pump and charcoal canister for my 2017 vw gti. The suction pump on my vehicle has gone faulty and the car will no longer accept more than a gallon of gas. A faulty suction pump commonly leads to gas leaks and a faulty charcoal canister as well. The suction pump for the 2015 and 2016 Golf gti was recalled due to this issue. There are hundreds of people with later models from 2017-2020 including myself that experience that exact same problem but vw has yet to extend the recall to our years. As of December 2023 the us transportation authority opened a probe into Volkswagen for not extending the recall. I am very frustrated over this because this can be close to $2000 in repairs. I should not be held financially responsible for a faulty pump that should have been recalled from the manufacturer.

Fuel evaporation canister started leaking raw fuel after a strong gas odor was present before hand. The fuel suction pump failed and pressure built up in my gas tank. I was at risk because the presence of raw fuel near ignition sources can cause a fire. Verified at Volkswagen dealership. No warning signs by car when issue first started. Only sign of problem before raw fuel leaking was poor car performance, car stalled and I could not put more than a gallon of gas in the fuel tank.

Large amount of fuel dumped onto road from right rear side of car at stop light. Police stopped me and asked me get a tow and no longer drive. 1st garage said it might be faulty fuel pump, and only vw dealer can replace. Towed to vw where they replaced the whole fuel assembly.

Vehicle epc light comes on dash. Obd code is "p00af00 - turbocharger boost control "a" module". This error causes sudden loss of power and loss of driver assistance (forward collision assist, blind spot assist, cruise control, etc. ). Vehicle is available for inspection upon request. Upon checking turbo charger, the wastegate actuator arm is seized up, keeping the wastegate from functioning properly, failing to maintain boost pressure and entering limp mode causing sudden loss of power and acceleration. This has happened while on the roadway, attempting to merge into highway traffic, change lanes & pass other vehicles. This caused the vehicle behind me to close the distance very rapidly almost resulting in multiple rear end collisions. The vehicle has not been inspected by others, yet. The only warning that came on was when it first did it. I had a sudden loss of power, a warning beep from the dash and the epc light illuminated. It fixed itself after a few moments then occured again. It is now stuck with this error and will not operate accordingly.

While on a road trip we noticed that the car was missing slightly on steep hills, and we attributed it to needing new spark plugs. When we filled with gas later, we noticed it clicking off as full sooner than it should have. The next day we could not get more than a gallon in it, and gas pooled in the neck of the tank and started oozing out around the rear bumper and on to the ground. It was clearly unsafe to drive in that condition. We took it to a nearby mechanic where we were visiting and he diagnosed it as a failed evap that he couldn't replace because it's integrated into the tank, and he didn't do that kind of major work on vws. Found another mechanic and he disassembled the fuel system to discover that the baffles in the gas tank had collapsed, the charcoal filter was destroyed, the fuel pump and simmy valve were broken. All will have to be replaced at a cost of about $4500. (no documentation yet--still in the shop, and I haven't yet been able to get through to vw. ) no check engine or warning lights ever came on, and the damage was sudden and instantaneous, with no cause (never been in a wreck in this car, always use factory-recommended fluids and fuel). No mechanical problems until this, and it seems there are many reports of Golfs 2016-2018 having this same problem at 5 years, so it's clearly a defect. This needs to be a recall! thanks.

While driving the vehicle I noticed hesitation and lose of power on the interstate. No mil or check engine light illuminated on the dash. I was able to get the vehicle back to the house, but noticed a strong fuel smell coming from the car. I walked around the vehicle looking for a visible sign of a fuel leak and saw a puddle by the rear passenger tire. After further investigation I discovered that the fuel was coming from the air filter on my charcoal/evap canister. I did some research and see that vw has an extended warranty out for this issue but it is not currently a recall, fuel tank suction jet pump limited warranty extension (vwp-22-2). The safety issue is that while driving and stationary you have raw fuel and vapors on the exterior of the vehicle by an exhaust muffler and the inner fender liner absorbs some of the fuel in its fabric, so with the right circumstances could cause a vehicle fire. Thankfully this did not happen to my vehicle but the potential for it to happen is present. I took my vehicle to my local dealer and they diagnosed this issue but because my vehicle has a salvage title they will not cover the cost for the repairs, even though the reason that my vehicle has a salvaged/total title has nothing to do with the fuel/emission/evap system, so I will be doing the repairs myself. The parts that needs to he repaired are the same parts listed in the previous recall of the earlier model of the vw gti (safety recall code 20y6).

Car has been leaking fuel for over a year. Had to pay out of pocket to get it fixed and vw refused to refund cost of repairs even though there is now a recall over a year later acknowledging the issue.

Driving I noticed the power getting cut intermittently. This happened for a couple days. When I parked the car there was a smell of fuel. Looked at the rear of the car and there was a massive puddle of fuel on the ground at the rear passenger side. Left car outside house for safety reasons. Incredibly dangerous. No warning lights, just a very strong smell of fuel. Scheduled to take vehicle to dealer as there is a recall on the suction pump for the fuel system for models 15-16. It appears this is an issue in other models as well.

Tried to put gas in tank and the pump at the gas station kept shutting off. Pulled over to refuel at another gas station and had gas leaking out of the side of my car, above tire on rear passenger side and next to exhaust. Inside of the car filled with strong odor of gasoline. Extremely dangerous having fuel pouring out of the side of the car while vehicle was moving. Volkswagen issued a recall for this issue on the 2015 and 2016 vw gti models due to the suction pump getting stuck inside the gas tank and they need to do the same for the 2017 models. Having to pay out of pocket to fix this issue and its going to cost over $3,500. 00. Local dealership saying I need to replace the entire gas tank to fix the issue. Vehicle has roughly 72,000 miles on it. No warning lamps or messages from the vehicle while driving.

One day after a fuel fill-up, during hot weather, upon returning home my wife noticed the smell of gasoline when exiting my vehicle. Then she saw a steady stream of fuel pouring onto the ground just behind the passenger-side rear tire. She immediately got back in the car and drove it back out of my garage, onto our gravel driveway. The fuel continued running out of the wheel well, from a location approximately below the fuel filler door, for several minutes. After I opened the fuel filler cap there was a hissing sound, then the fuel leak appeared to stop. I called my local vw repair shop, who advised us to get the car towed to them, and not to drive it. The next morning it was towed to that shop. It took them a couple of days to get to our car, and they diagnosed that fuel had filled the charcoal canister, and presented us with a repair estimate of approximately $5,000. That included replacing the charcoal canister, the entire fuel tank, and several other related parts. After doing some research online, I believe this incident resulted from failure of the fuel tank suction pump, which was the subject of vw recall 20y6, dated 12/21/2016. Apparently the same fuel suction pump continued to be used in the 2017 model year Golf. My online research revealed that this problem continues to occur with vw Golfs of model year 2017 and even later.

Breaks are not fuctioning well engine is not fuctioning well.

Gasoline was leaking profusely out the back of near the right rear tire well. I had it inspected by camelback vw (dealer) and they said the fuel tank failed. The car has 55. 8k miles on it, bought in December of 2017. Having the fuel leak out was eye opening along with the repair bill of $3967. . Read more...

***date of occurrence: 07/03/2023*** solution required immediately: I have been without a working vehicle for nearly 1 full year without recourse. One year! initially the recall for the exact suction jet pump issue did not include 2017 gti models. I was furious. Repair estimates I received ranged rom $2,000-4,000 to replace the entire fuel system. Being unable to afford this, I was forced to leave it parked and completely unusable. I even had to change my car insurance to "garaged" status to avoid paying premium on a vehicle I couldn't even drive. I am extremely disappointed in the timeline for this recall. I'm glad that the recall for suction jet pump issue now includes my vehicle's year, but a repair solution is needed immediately. Incident description: vehicle began losing engine power a day or so before the incident. I was driving home and noticed the intermittent engine power issue. Thankfully, I was not far from home. As I approached my neighborhood gate, I rolled down the window to enter the code. That's when I smelled a strong fuel odor. There were no indicator lights or warning lamps displayed on my dashboard panel that suggested an issue with my vehicle. I looked around nearby for lawn maintenance trucks, suspecting they were refueling or had potentially spilled fuel from their equipment. As I pulled into my parking space and exited the vehicle, I immediately noticed fuel streaming down from the inside of the wheel well and pooling on the ground below the gas tank door. Honestly, it was a really scary experience. I was afraid for my safety. It looked like my car could explode at any moment. The only good news is that my gas tank was relatively low on fuel so the spill didn't last long. I have not started my vehicle since the incident, nearly 1 year ago. It's a gut punch every day to see it parked, unusable and have to continue paying for it. Please issue a repair solution for this recall immediately. Thank you.

I was driving down the highway and had power issues, pulled over once and saw nothing, drove another 15-20 miles, pulled over again, and had fuel pouring out behind the rear passenger wheel, at which point I turned off the car. I had car towed to a vw dealership and they said nothing is wrong with the car, and that there's no diagnosis. Also called vw of America and had a regional representative say they had to trust the dealer that the car is okay, and that we should keep driving the car. However, vw has released an extended warranty notice for the fuel tank suction jet pump on this car, policy vwp-22-12, and released a safety recall (20y6) for the 2016 gti for a very similar issue and concern for leaking fuel starting a fire. Despite this, the vw dealership is very unwilling to try and diagnose this fuel issue even with the warranty notice, and vw of America seems okay with this. Both have told me to continue driving the car as is.

Vehicle is spitting fuel back out when refilling. After driving and the system becomes pressurized it leaks fuel out in significant amounts when attempting to refuel.

There is a significant fuel leak from the evap canister, spilling gallons of fuel even with the vehicle turned off.

Found vehicle was leaking gas from the passenger rear wheel well throught the liner. Had it inspected by a coworker for the issue and we deemed it was the charcoal canister at first. I ordered a new one and replaced it but concern persisted. Spoke with a former vw technician who got into contact with current technicians who stated to replace the gas tank. Had it inspected at a different location and they found the new charcoal canister, vent valve and purge valve filled with fuel and that they would need to replace them and rediagnose to find if it is one of the valves or a different issue. Decided to see online if others were having the same issue and found that others with the mark 7 Golf gti (17)are having the same issues (that a recall was put out for the 2015-16 gtis). This happening is a hazard due to a possible thermal event. The vehicle is at higher risk to catch fire due to this. My vehicle is readily available to be inspected.

There is a problem with the fuel system in the tank region that effects the pcv valve, charcoal cylinder and fuel tank cause a build up of pressure in the system that causes the vehicle to leak gas vapor and not be able to fill with fuel. There was a similiar issues with the 2015/2016 models and the pcv valve. The vapor build up is extremely dangerous as it could ingnite causing boldily harm or even death.

Car will stutter and stall. Usually after multiple short trips (5 stops and starts) in a short period of time (2 hours). 1 min/1000 gauge is fluttering around 0. 75 on gauge when stopped. When car stalls it can be when pulling out at a stop sign. It will stall when gas is applied and then I need to coast around a corner. Occasionally the car will stall out when driving between 20 and 30 miles per hour. When this happens it is extremely dangerous because I am driving in traffic and need to pull over to the side of the road. I had this problem fixed at the dealership once before in 2021 and it cost $559. 08 then. I was told at the time that gas sometimes has sediment in it and I should not get gas at grocery store pumps where the price is lower. I should stick to better gas stations. I now am getting my gas at the same two better places all the time hoping that the problem wouldn’t happen again. The problem started two weeks ago and is following the same pattern. I scheduled a service appointment again for them to check my car but it never displays any codes and it is difficult for them to recreate the stalling. My car is almost at 85,000 miles when my warranty runs out.

Starting January 2023, I had issues putting fuel in my car (symptoms align with the recall issued this year). I took it to vw and paid their diagnostic fee for them to say there’s nothing wrong with the car (approx. $170) continued to drive the car and eventually due to the issue, my fuel pump went out and I had to replace it. (see attached image). This time, I took the car to a local mechanic who charged a $100 diagnostic fee. All of this was prior to the recall this year and I am hoping for reimbursement on everything I spent trying to resolve this issue.

The fuel tank check valve is stuck closed. Gas backs up in the fuel tank neck and spills onto the ground. The auto cannot be refueled and is now covered in flammable material. Fuel may also be leaking from the evap canister in the passenger real wheel well.

The fuel suction pump failed. This is the same 20y6 recall from the 2015-16. Symptoms are engine shuddering, and abruptly stalling. Gasoline leaking from the rear passenger wheel area.

The car start leaking gas, when you try to put gas won’t take any gas, the car was spitting gas from the pipe where you put the gas.

The component that failed, according to Volkswagen, is the rollover valve in the gas tank. This issue caused large amounts of gasoline to leak and pool from behind the rear passenger wheel well, creating a significant fire hazard and risk of harm. The vehicle was inspected by a Volkswagen service center as part of the repair process, whereupon the Volkswagen service center documented that the issue was caused by a faulty rollover valve in the gas tank. There were no warning lamps, messages, or other symptoms prior to the failure.

My car started sputtering randomly while I was driving and loosing power. Then when I tried to gas up my car, the car wouldn’t accept the gas. When I got home, gas started overflowing out of the tank all into my garage. It also soaked the whole wheel well with gas. There was no check engine line that came on. There is a current recall for this same issue which vw said is a suction pump problem on other gti’s but not my car. There are tons of over videos on facebook/youtube of the exact same thing happening to them. I had the problem fixed at the dealer but it cost 3500 dollars. I still have all the receipts from the repair cost and I would like to be reimbursed since they expanded the recall but my car hasn’t received this recall even though it is the exact same issue.

I noticed that I was unable to fill the gas tank: the pump kept stopping as though the tank was full and would overflow from the fuel tank. The car was also driving sluggishly, particularly at slower speeds and gear changes. One day later, I noticed fuel pouring out of the right/passenger side rear bumper area. Purchased in 2017 and it only has 40k miles.

I am resubmitting a previous complaint as I have learned and experienced more problems with the vehicle since my initial complaint. My 2017 vw gti only has 57k miles and I have been taking it to the dealer for proper and timely maintenance. My fuel system is showing signs of failure. Based on research I have been doing online ( I could be wrong) it seems the Volkswagen Golfs have a part inside the gas tank that fails and starts causing a safety hazard. My gas tank builds up pressure and literally expels gas out from somewhere. I started finding a small pool of fuel behind my car when I park at work or at home. I have since parked my vehicle and will be taking it into the dealer for inspection and repair. I read online that the 2015 models have had a recall for a part called a “suction pump” in the gas tank. I think it is safe to assume that my 2017 is having the same issue as the 2015s. Although my year make and model has not had a recall for the unsafe issue. My car is not safe to drive currently. I cannot put gas into the tank, it throttles down and up sporadically and it literally burps and expels gas from somewhere under in the back of the vehicle and the refueling neck. Please look into this issue as I am not the only person who has experienced this. Thank you.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? the fuel tank, along with several related valves 2. How was your safety or the safety of others put at risk? the issues with the fuel tank caused gasoline to steadily leak out of the fuel tank. This leak occurred both when the vehicle was stationary and in motion. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? yes, the issue has been reproduced and confirmed by both an independent repair shop and by a Volkswagen dealership 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? the vehicle has been inspected by a Volkswagen dealership 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no, there were no warning lights or messages prior to the incident occurring.

The 20y6 recall for vw Golfs is exactly what my 2017 vw Golf gti experienced. I am surprised the 2017 model year is not included. I did not feel safe driving my car with a failing fuel suction pump causing engine issues in traffic. When I finally made it home there was smoke coming out of my exhaust and fuel spilling out of the rear passenger wheel well.